Mary

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • in reply to: Attendee count not working #1500802
    Mary
    Participant

    Just a note if any one has this same issue. It wasn’t a plugin or conflict. It looks like last year (whatever plugin versions I had at the time), when a ticket was bought and was in the processing mode, it would show in the attendee count. Apparently this year (with whatever plugin versions the events calendar plugins and woocommerce are), ALL orders have to be COMPLETED to show on the attendee count.
    I did not see any info on this when I originally searched this issue and it would be a GREAT bit of support info so I didn’t have to go thru all the reverting and plugin conflict steps.

    in reply to: Attendee count not working #1492723
    Mary
    Participant

    This reply is private.

    in reply to: Multiple-ticket discount #1435632
    Mary
    Participant

    Thanks for the quick reply. Unfortunately, the Woo dynamic pricing plugins I’ve talked with said either they can’t work with events/dates (which I don’t understand because the event tickets are created as woo products…)or they don’t have the logic. I will look into the list of developers.
    Thanks,
    Mary B.

    in reply to: Registrants not getting emails #1282126
    Mary
    Participant

    Yeah, I’ve had a lot of emails today about people not getting the ticket email. Besides figuring out the problem, my big question is: is there a way to mass “resend” the ticket email for a specific event (assuming it works)?
    Thanks!

    in reply to: Keeping orders together on Attendee List #1247134
    Mary
    Participant

    Hi, the video at the link doesn’t work. Is it possible to update/fix it? I’d really like to see how this extension is supposed to work!
    Thank you!

    in reply to: 1 QR code for mulitple tickets on 1 order #1244477
    Mary
    Participant

    Thanks for the responses.

    in reply to: 1 QR code for mulitple tickets on 1 order #1239028
    Mary
    Participant

    Hi Cliff,
    Thanks for the link. I had actually come across that before I posted and while it’s related and possibly could help if the check in gets faster, my question is still a little different. When I order 3 tickets, I get three separate QR codes. I’m asking if all tickets in one order can be included and checked in under one QR code. So I don’t have to scan 3 separate QR codes to check in a family. So a QR code to check in an order, not just a ticket.
    Thanks

    in reply to: 1 QR code for mulitple tickets on 1 order #1235433
    Mary
    Participant

    So, my actual issue was with checking in people – we’ll have groups coming and instead of checking in 4 or 5 people each time, just checking in all the tickets in that order. Any suggestions for that?

Viewing 8 posts - 1 through 8 (of 8 total)