[serpcom]

Thank You Andras. I’m trying to upgrade the license from the personal to
the multi-site, however when I log into our account and go to upgrade the
license, their is only options to upgrade to a business, agency or
unlimited license, no mention of multi-site. Can you assist in upgrading
the below license to the multi-site license if I provide the credit card
details?

I have a new card from the client to use for this. Please advise at your
earliest convenience. Thanks!

 

[serpcom]

Thanks Andras,

It sounds like we should abandon the facebook sync.

Is there any chance we can somehow look at our account for faneuil hall and
potentially, update our licenses. Previously we did not put the event
calendar on the individual merchant sites, as we purchased two event
aggregators and one events calendar pro account to accomplish the one
calendar desired.

Since we need events calendar pro now for a merchant to set up recurring
events locally on each site since Facebook no longer works. Is there any
chance we could get our events calendar Pro license upgraded to a
multi-site license for this account for free?

Here is the license key I’m referring
too: [removed by admin]

Even if just until the current license is up for renewal….I just need to
have a solution in place before I go back to them with the news….

We launched this site early this year and spent hours setting everything
up, that we now have to go back and set up using this new method across the
entire network which is going to take us quite some time, so if possible it
would be greatly appreciated.

We plan to continue to use you guys for most everything related to events.
But this particular account is a little time sensitive and it would be
greatly appreciated to help us get it back on track.

Thank you for your consideration of this.

Best,
Steve

 

[serpcom]

Hi Andras.

Is Option 1 that you suggest still possible with EA?

I thought Facebook Sync no longer works?

 

[serpcom]

This is now working thank you.

My concern is why the PRO add on did not indicate it needed an update.

Please advise.

“Your key to being found on Search Engine Results Pages (SERP’s)”

Jonathan Shubow, CEO

SERPCOM LLC

Quincy Center for Innovation
180 Old Colony Avenue, Suite 300
Quincy, Massachusetts 02170

Toll-Free Voice/Fax: 866-638-7707
Cell: 339-225-0646
Email: [email protected]
Web: SERPCOM.com
Twitter: @SERPCOM
Facebook: Facebook.com/serpcomsem

[serpcom]

That looks like the answer.

I don’t want to run the WP cron, I just want to run the calendar import
cron all by it self on a specific schedule.

 

[serpcom]

Victor,

It seems the technical errors have been fixed.

But I either have the system set up wrong, don’t understand something or have the wrong package.

I still can not save the Faneuil Hall Facebook Event Calendar. When I click on “help” tab it says the 200 DAILY limit has been reached.

Can you let me know what consists of an import? Is that an actual event coming in. I am unable to save the Faneuil Hall Event calendar; and I think it is because of the foolish way I am pulling into the main sites event calendar from all of the merchant sites in the multi-site network, using a recurring import every 30 minutes for 100+ sites; however next to NOBODY is even using the event calendars, so I’m running these 100’s of imports a day every 30 minutes that are not actually importing anything. It was the only way to sync there local event calendars to the main site at the time. But I’m wondering if I should delete all of those, if they are causing the daily limit.

Can you please clarify what consists of an import. And if it is an actual event being imported into the calendar or if it is just because we have the system set up to run. No where near 200 actual event listings have been imported today, but that seems to be the error; and I can still not save the 1 facebook event calendar that matters the most to schedule and import into the site on its own.

Hope this next email can clarify anything going on from here….here is the message I get now when I try and save the faneuil hall event calendar from facebook as a scheduled import…

There was an error fetching the results from your import: Event Aggregator server has blocked your request. Please try your import again later or contact support to know why.

Please advice.

Thank You.

[serpcom]

Victor:

I did what you said and it works!

Thanks.

I think the update to a new server and php 7 helped.

Also do you know if your system use curl. We were using an older version on our old server.

We just migrated to a new server I built and it seems to be working ok now.

thanks for your help.

Couple of issues…

, I notice when I go to your site https://theeventscalendar.com/ it says our license has expired but in settings it says it’s good.

[serpcom]

Hey Victor, been working on my end…

Tried default theme and still got the white screen

I’ve updated the server to php 7 and mysql and now I get a new error!

There was an error fetching the results from your import: Event Aggregator server has blocked your request. Please try your import again later or contact support to know why.

Any ideas?

[serpcom]

Not really what I was expecting to hear, but we will try.

[serpcom]

This reply is private.

[serpcom]

Still not working….

have latest versions of everything

still getting white screen.

error logs have nothing.

[serpcom]

We are on the latest version 4.5.10; just tried but the import still does NOT work.

[serpcom]

Let me know if you have any update on this or if I should be doing anything in the meantime.

[serpcom]

This reply is private.

[serpcom]

Hi Victor…

Working on 500 + MB dump

we have 155 scheduled items scheduled every 30 min. Basically we have about 200 businesses that each have an events calendar we pull in to publish on each of the almost 200 sites….

[Author]

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