Recurring events gives "nothing found" (404) other events fine

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Home › Forums › Calendar Products › Events Calendar PRO › Recurring events gives "nothing found" (404) other events fine

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  • January 19, 2018 at 6:33 am #1430478
    serpcom
    Participant

    WordPress multi-sites install using child theme.
    URL to site having issues –> https://beaconhotelhudsonvalley.com/hudson-valley-events-calendar/

    “test event two” is a recurring event, “test event” is a single event and works fine (jan 18, 19)

    add ons: event aggrigator, events calandar pro

    Imported events work fine.

    Setting permalinks to default makes it work setting it back breaks it.

    Added the snippets to the functions php in the child theme does not help.

    Enabled access to you in help settings.

    January 22, 2018 at 7:22 am #1432329
    Jennifer
    Keymaster

    Hello,

    It looks like the version you are currently running is a bit older. Can you first try updating Pro to the current version (4.4.21)? You can do so by following the instructions here. If you are still running into this issue after updating, then please try running through these steps.

    Let me know if this works!

    Thanks,

    Jennifer

    January 22, 2018 at 8:07 am #1432386
    serpcom
    Participant

    This is now working thank you.

    My concern is why the PRO add on did not indicate it needed an update.

    Please advise.

    “Your key to being found on Search Engine Results Pages (SERP’s)”

    Jonathan Shubow, CEO

    SERPCOM LLC

    Quincy Center for Innovation
    180 Old Colony Avenue, Suite 300
    Quincy, Massachusetts 02170

    Toll-Free Voice/Fax: 866-638-7707
    Cell: 339-225-0646
    Email: [email protected]
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    January 23, 2018 at 11:21 pm #1434343
    Jennifer
    Keymaster

    Hi Johnathan,

    I’m glad that worked! Since you’re using a personal license on a multisite, you’ll need to manually update Pro – please see this article for more info. However, you can always see the latest version on the Downloads page of your account.

    Please let me know if you have any other questions!

    Thanks,

    Jennifer

    February 14, 2018 at 8:37 am #1453087
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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