Forum Replies Created
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January 2, 2018 at 12:56 pm in reply to: Event aggregator do not import images from Facebook #1416434
Denise Hoyle
ParticipantJaime – do you know if the fix that will come out next week will correct the events that have already been imported? If they’re scheduled imports and they “update” the listings, will the images come in then? I have several hundred events without images right now due to this issue. Thanks for your assistance!
Denise Hoyle
ParticipantOkay – I’ve just updated to the latest version and am attempting to restart the imports, however I’m getting an error message that I’ve hit the limit of 100 when in reality I’ve only restarted about 50. Why am I getting this error message?
The daily limit of 100 import requests to the Event Aggregator service has been reached. Please try again later.
Denise Hoyle
ParticipantThis reply is private.
Denise Hoyle
ParticipantJust updated to the newest version of the plugin and restarted all my imports again – they worked ONCE but won’t run again since the first time, now they just all say “import pending” and no new events are coming in. This has been going on since I was forced to upgrade from the old working plugin in July! Can you please assure me that someone really is working on this problem? My license expires at the end of this month and I’m loathe to renew when it hasn’t worked properly in FOUR MONTHS!
Denise Hoyle
ParticipantHey Patricia! Just checking in to see if there has been any progress?
Denise Hoyle
ParticipantThanks for keeping me informed Patricia! Have a great day!
Denise Hoyle
ParticipantI did not have the Google Map API key enabled but have done that now and hopefully that will take care of the issue! Thanks so much!
Denise Hoyle
ParticipantI don’t know if this has anything to do with the larger issue of not auto importing, but since I’ve only been able to do one-time imports I’ve starting getting an error message that the Google Maps API daily limit has been reached. This happens randomly but starts typically after say the second or third import so I’m pretty sure I haven’t actually reached any limit. This is the message I’m getting:
“The latitude and longitude for your venue could not be fetched. The Google Maps API daily query limit has been reached!”
Denise Hoyle
ParticipantThis reply is private.
Denise Hoyle
ParticipantThanks so much Patricia! Very much looking forward to a resolution 😀
Denise Hoyle
ParticipantThanks so much Courtney! Congrats on the baby, enjoy your time off with the little one!
Denise Hoyle
ParticipantOops – I thought you were asking me to start a new thread so I’ve just done so as Event Aggregator still isn’t working after the latest update. It’s getting further than it was before as scheduled imports now say “Import Pending” and they weren’t getting that far before the update, but still no events are actually being imported.
Denise Hoyle
ParticipantThanks so much for the update Courtney, I sure appreciate it!
Denise Hoyle
ParticipantThank you so much for that clarification, I was confusing the issue. I’ve done as you suggested and am hoping it helps, however since my plugin isn’t importing AT ALL I’m not sure how changing how far into the future it checks for records to import will help anything. Fingers crossed anyway!
Do you have an answer on the remainder of my question?
“Deleting all of the imports then restarting them has helped for short periods but doesn’t last, that’s why I was asked to submit my database because I was told you guys needed to delve into it like you have for someone else, that it fixed their issue. Is anyone looking at my database?”
Denise Hoyle
ParticipantThanks so much for your response Barry! I have done those things multiple times. Most of my scheduled imports are daily, changing them to monthly or every two months will not work for my site. Deleting all of the imports then restarting them has helped for short periods but doesn’t last, that’s why I was asked to submit my database because I was told you guys needed to delve into it like you have for someone else, that it fixed their issue. Is anyone looking at my database? I’m having to do ALL imports manually and I didn’t have to do that with your previous plugin. Extremely frustrating!!!
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