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Event aggregator do not import images from Facebook

  • Posts: 1 Topics: 6
    | Permalink

    Hi!

    We have the same problem since 2 weeks ago…

    What can we do?

    Thanks
    Bets regards,

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    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/event-aggregator-do-not-import-images-from-facebook/

    Posts: 1546
    | Permalink

    Thanks for reaching out to us!

    I’m sorry you are experiencing this issue as well. We unfortunately are aware of this problem with Facebook images not importing.

    The good news is that we are already working on it and we are aiming to ship a fix for it in our next week’s maintenance release of our plugins.

    I will set this thread’s status to “Pending fix” and link it to the bug report. We will let you know as soon as a fix is released.

    We apologize for the inconvenience and we appreciate your patience.  Please feel free to reach out if you have any other questions in the meantime!

     

    Thanks,

    Jaime

    Posts: 22 Topics: 2
    | Permalink

    Jaime – do you know if the fix that will come out next week will correct the events that have already been imported? If they’re scheduled imports and they “update” the listings, will the images come in then? I have several hundred events without images right now due to this issue. Thanks for your assistance!

    Posts: 1546
    | Permalink

    Hi Denise,

    I am not sure if the fix will retroactively add images back in to previously imported events.  If the issue still occurs after the fix is released, please feel free to open up a new thread so that we can provide you with personal assistance.

     

    Thanks,

    Jaime

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