[Denise Hoyle]

Thanks for that info Jeremy! Wanted to give you another update on steps taken:

Downgraded Pro from 4.4.32 to 4.4.31 and no joy
Next I downgraded TEC from 4.6.23 to 4.6.22.1 and I’m now able to import events again.

Was hoping this information might be helpful.

[Denise Hoyle]

Are you saying I have to wait for the next release before my site MAY work again? OUCH!!

[Denise Hoyle]

Thanks very much Jeremy! Do you have any sort of an ETA? Will someone be working on it over the weekend? It’s been a week now since I’ve been able to import any events after the latest update 🙁

[Denise Hoyle]

It doesn’t look like the debug log uploaded so here goes:

[20-Sep-2018 14:37:53 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 14:50:15 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 14:39:35 UTC] PHP Fatal error: Call to a member function get_data_hash() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Tabs/Abstract.php on line 140
[20-Sep-2018 15:17:55 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 14:58:01 UTC] WordPress database error Lost connection to MySQL server during query for query SELECT * FROM wp_posts WHERE ID = 28802 LIMIT 1 made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(‘/themes/genesis/page.php’), genesis, do_action(‘genesis_after_content’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, genesis_get_sidebar, get_sidebar, locate_template, load_template, require_once(‘/themes/genesis/sidebar.php’), do_action(‘genesis_sidebar’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, genesis_do_sidebar, dynamic_sidebar, call_user_func_array, WP_Widget->display_callback, Tribe__Events__Pro__Mini_Calendar_Widget->widget, Tribe__Events__Pro__Mini_Calendar->do_calendar, tribe_get_template_part, include(‘/plugins/events-calendar-pro/src/views/pro/widgets/mini-calendar-widget.php’), Tribe__JSON_LD__Abstract->markup, Tribe__JSON_LD__Abstract->get_markup, Tribe__Events__JSON_LD__Event->get_data, Tribe__Events__JSON_LD__Venue->get_data, Tribe__JSON_LD__Abstract->get_data, get_post, WP_Post::get_instance
[20-Sep-2018 15:19:59 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 15:34:57 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 16:11:03 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 16:20:01 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 16:34:54 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 16:49:50 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 17:23:21 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 17:56:27 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 18:25:03 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 18:36:18 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 18:50:09 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 19:05:38 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 18:39:48 UTC] PHP Fatal error: Call to a member function get_data_hash() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Tabs/Abstract.php on line 140
[20-Sep-2018 19:20:11 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 19:36:45 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 19:50:02 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 20:05:03 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 20:20:28 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 20:35:18 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 20:49:53 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 21:04:56 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 21:19:54 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 21:35:34 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 21:49:58 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 22:05:40 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 21:39:12 UTC] PHP Fatal error: Call to a member function get_source_info() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Record/List_Table.php on line 471
[20-Sep-2018 22:20:34 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 22:34:54 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 22:49:57 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 23:05:09 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 23:20:11 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 23:37:34 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[20-Sep-2018 23:50:15 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[21-Sep-2018 00:05:30 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[21-Sep-2018 00:21:38 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317
[21-Sep-2018 00:34:48 UTC] PHP Fatal error: Call to a member function is_schedule_time() on null in /home/content/37/9117937/html/dopensacola.com/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Cron.php on line 317

[Denise Hoyle]

I emptied the cache then turned off the caching plugin for the time being, I also deleted all expired transients. There were two plugins that didn’t play well with new php version (post templates and instagram image gallery). Once I got rid of those most of the errors ended in the debug log, you can see the Events Calendar errors remain on the attached log. I had to change the name of the file to debug.jpg in order to get it to upload, hopefully you’ll be able to open it after changing it back to debug.log. Also attached is a screenshot of the same error showing on the scheduled imports page.

As a side note – the php upgrade did break both ecommerce sites, thanks for asking. I was concerned they might have issues because both need to be updated to a new platform, guess that just moved up my list of things to do 😉

Thanks a bunch for all your help!

[Denise Hoyle]

Update – I went ahead and upgraded php to 5.6 and I still can’t import from an .ics file.

[Denise Hoyle]

Thanks Jeremy! Disabling plugins didn’t have any affect on how the aggregator is performing. I even removed all unused plugins and themes while I was at it. This morning I’m also now getting a notice that my Facebook token is expiring in 16 hours, however when I click to update it nothing happens and the Facebook API no longer appears on the page (see screenshot). I’ve also included a screenshot of the event aggregator status and the .ics file I’m working with.

As a side note – I have 16 other sites on this server and while most are WordPress sites that I’m not worried about a PHP update affecting, there are 2 ecommerce sites on there that I am worried about a PHP update affecting, however I am currently backing everything up in case I have to update PHP to make this site work again. I’m hoping to save that as a last resort since I will not be able to roll back the version below 5.4 anymore once I’ve made that update.

[Denise Hoyle]

Hi Jeremy! That couldn’t be the problem since TEC worked before this latest update, doesn’t work now, and I’ve been told I have until March 2019 to upgrade PHP (see attached screenshot). I’m planning to migrate the site to a different server running a more current version of PHP long before the deadline, but since the deadline that was reported to me is months away I really need to get this issue fixed BEFORE I migrate to another server. Please help me, I’m dead in the water right now.

[Denise Hoyle]

That did the trick, thank you so much! D’oh!!

[Denise Hoyle]

This reply is private.

[Denise Hoyle]

Thank you Courtney, that was indeed the problem! Why does the plugin turn itself off?

[Denise Hoyle]

Turns out there are now two Pro versions of the plugin now installed and the wrong one was activated.

[Denise Hoyle]

Thank you Courtney! I did figure out how to export all my “interested” Facebook events as an .ics file that I can then import into Events Calendar. It’s a huge pain in the rear because it doesn’t pull in pictures and the times are sometimes off but its much better than nothing!! I’ve got everything crossed that your application with FB will be approved soon.

[Denise Hoyle]

Carolyn – how are you able to use a personal profile to get around the FB issue? I’m still unable to import events even if I’ve clicked that I’m “interested” in them.

[Denise Hoyle]

Hey Patricia! Yes, the issue is still happening now, nothing is importing as scheduled. The issue didn’t start happening until after the weekend.

[Author]

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