Shortcodes Quit Working

[Denise Hoyle]

I just updated both Events Calendar plugins this evening and now my shortcodes are no longer working – see example here http://dopensacola.com/pensacola-summer-camps-activities-for-kids/. Please advise on how to fix this? Thanks so much!

[Denise Hoyle]

Turns out there are now two Pro versions of the plugin now installed and the wrong one was activated.

[Cliff]

Hi, Denise. I’m glad you figured that out.

Please note that we only have one PRO version. I’m guessing its plugin folder got renamed somehow. Please login via SFTP or cPanel File Manager (or other method) and make sure the folder is properly named as “events-calendar-pro”

If you can’t find the correct folders in SFTP, feel free to delete both via the wp-admin plugins page and then you can just re-install the .zip at the plugins page as well: https://theeventscalendar.com/my-account/downloads/ — This is probably the best/easiest option.

Please let me know how this goes for you.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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