[Q]

Sounds good – thanks!

[Q]

Hi Jami,

We’ll be happy to share anything that we discover.

As a side question – do you know of a filter to disable all feeds produced by TEC?

Thanks!

Ray

[Q]

Hi Jami,

Thanks for your reply.

We’re taking a deep look at all the code – plugins and themes – in use on this site – including TEC plugin itself, to try and locate and resolve this issue – I think it’s a bit too complex for a forum topic and as we have the skills in-house to resolve this, we’ll take it on – I was kind of hoping that this was already a known bug, with a know fix!

Cheers

Ray

[Q]

Thanks Barry – I was actually referring to previous comments about the need to do the initial set-up on WP, then move to EB to complete the process.

I’m certain you need that option to break the link between the event on WP & EB – however I might make it harder to use – or restrict it by role – accidental breaking of the connection is not ideal.

[Q]

above – I meant to write “date formats” not “data formats” – subtle difference, but a little more specific!

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Hi Barry / Leah – thanks for keeping an eye on this.

From what I’ve seen over the last week or so, I’m pretty sure that there is something odd going on with the data formats / event saving / ticket connection – however I’ve not had a chance to pin-point it yet – it’s my fault in a way as I probably did not do enough testing before the site went live and now it’s hard to back-track and turn-off plugins to test.

But – as I know well – it’s impossible to fix a bug that can’t be replicated and fully described.. so – I’ll keep looking, training up the client and let you know.

RE: my previous comment – this plugin is good for us for now – but the extra set-up steps required for each ticket might mean in the long run we’ll move to a different ticket system – perhaps the wootickets add-on that Leah mentioned – we need to be able to do all the set-up from inside WP and have a direct way to sell using Credit Cards.

Thanks again!

Ray

[Q]

sorry – I’ve completely invalidated my comment, the client asked that I added the ticket back on the page – so I’ve coped the embed code over from EB.. there are some funny things going on with this plugin – I’d love to have a chat with you tomorrow about these – would that be possible? via Skype or PM? thanks… this forum is a bit of a limited way to discuss things

[Q]

Hi Barry – last one for tonight – late over here in Europe..

I’ve got some more weird behaviour from the EB plugin – another ticket has disappeared – but a quick check in WP shows that this one is still connected to EB – and a check on EB shows that tickets are still for sale – so all good:

http://food-fest.eventbrite.com/

the event on our WP site:

http://greenhearttransforms.org/event/third-thursday-workshop-food-fest

However, the tickets are hidden – I guess based on a function that checks the ticket sales dates – time zone on WP & EB is GMT -0700 – so these tickets should still be on sale – no error is given.

I’f you’re checking this out later than an hour or so from now, this will all be meaningless anyhow..! thanks 🙂

[Q]

can I then associate that EB event with an existing TEC event in WP?

[Q]

due to how EB and this plugin work – we start the process on WP and complete it on EB – adding in extra details, such as payment by bank and settings custom URL for the event – we don’t want to delete the event on EB – how could we re-import and re-connect this event – I’ve not taken the time to check the plugin code to see how this works yet – sorry..

[Q]

shame – just found out the post type tribe_events does not support revisions – adding support now is not retroactive – WP clearly only keeps revisions while this active.. I know this would might not have fixed the issue, but it might have allowed me to see who edited the event and when..

add_action( ‘init’, ‘my_custom_init’ );
function my_custom_init() {
add_post_type_support( ‘tribe_events’, ‘revisions’ );
}

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as you can see – it’s a pretty complex event – how would you re-import the event?

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Thanks Barry – I’m a big believer in making things easy for end users – as a developer, that’s my job – as a consumer I like to have things as easy as possible for me!

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thanks for the reply Barry – I will either take that on or leave it – however, it would be great again to have a simple duplicable template file to drop into the current theme – like with the main events and venues.

[Q]

Thanks Leah – be great if you could fix the ticket start and end dates at least to speed up the adding process – as for the new plugin, that’s good news but we’ve already paid for this one!

[Author]

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