[Simon Groves]

As an aside, I’ve now tried 2 different payment gateways (Worldpay and PayPal), issue still remains as wondered if it was an issue with the callback (somehow)

[Simon Groves]

Hi Cliff

I’ve updated the plugin (renewed the licence)

After running some more tests, I still have the same issue. If you look at http://pasteboard.co/5k1n3LHxO.png you can see 4 orders have gone through but none exist as attendees.

I then wondered if it was because the order was still processing not complete. So I went to WooCommerce > Orders and marked it complete: http://pasteboard.co/5k2plyIHG.png

However, rather than mark the order complete, it takes you to this screen: http://pasteboard.co/5k6P6c1Vv.png and doesn’t mark the order complete

I’m not sure if that’s related or not?

Happy to provide access if required, please let me know what you require if you do.

Many thanks

[Simon Groves]

Thanks Cliff

Annoying the image link didn’t work. My issue differs, once an order has been placed, if you login as an admin, go to events, then the event in question and click attendees, it’s simply blank and doesn’t show any, even though I have orders that say otherwise.

I may be wrong but think your code snippet is for another issue?

Thanks again

[Simon Groves]

Hello Nico,

Thanks for your response. Firstly apologies for the confusion on the demo site code in the footer, this was purely placed there to see if any issues were fixed by a call a missing JS/CSS file included on your demo. Rookie mistake by me!

It is indeed that I have somehow managed to miss the wp_footer call in the footer.php file. Not show how I’ve managed this but It’s now all working perfectly.

Thanks again for your swift support on this.

• This reply was modified 9 years, 2 months ago by Simon Groves.

[Simon Groves]

Hi Jeff,

Thank you very much for your response!

I’m going to give it a shot and fingers crossed it’s a smooth transition.

Much appreciated.

[Simon Groves]

Hi András

I did try and remove it but sadly it made no difference

Is there anything else I can try?

Many thanks

[Simon Groves]

Hi,

I believe this is now resolved. To help others, I needed to edit 2 files in WooCommerce

I copied these to my theme:
woocommerce/orders/order-details-item.php
woocommerce/emails/email-order-items.php

I added the same code into both templates. In order-details-item.php I placed it before:
do_action( ‘woocommerce_order_item_meta_end’, $item_id, $item, $order );

And in email-order-items.php I placed it after:
do_action( ‘woocommerce_order_item_meta_end’, $item_id, $item, $order, $plain_text );

This is my code:

#Let's get the attendee info
$ticket_product_id = $item['product_id'];

$fieldset_meta = get_post_meta( $order->id, Tribe__Tickets_Plus__Meta::META_KEY, true );
$i = 1;
       
if (! $fieldset_meta ) return;
   
foreach( $fieldset_meta AS $item => $value ) {
	#add conditional otherwise attendee list shows for every ticket. In my case, I have 2 ticket types: Guest and Member, I only collect this for Guests. Not doing this check means the attendee list shows on the member tickets too
	if ($ticket_product_id == $item){	
		   
		foreach( $fieldset_meta[$item] AS $key => $value ) {
					   
			$att_name = (isset( $value['name'] )) ? $value['name'] : '';        
			$att_email = (isset( $value['email-address'] )) ? $value['email-address'] : '';
			$att_phone = (isset( $value['phone-number'] )) ? $value['phone-number'] : '';
			$att_company = (isset( $value['company'] )) ? $value['company'] : '';
									   
			echo '<p>';
			echo '<strong>Attendee - '. $i .'</strong><br />';
			echo 'Name: '. $att_name .'<br />';
			echo 'Email: '. $att_email .'<br />';
			echo 'Phone: '. $att_phone .'<br />'; 
			echo 'Company: '. $att_company .'<br />'; 
			echo '</p>';
				   
			$i++;                            
		}  
	
	}
	
}

I hope this helps someone!

[Simon Groves]

Hi Geoff,

Thanks but it’s now all ok

[Simon Groves]

Scrap that! U think I’ve fixed it. I had an wootickets directory in my theme and no longer need this due to plugin now being replaced by Event Ticket Plus

[Simon Groves]

Think I’ve solved this

We had The Events Calendar: WooCommerce Tickets and Event Tickets Plus running at the same time

[Simon Groves]

Thanks again

I rolled back to a previous version and that seems to have worked (ensuring all plugins are the same version number)

Cheers

[Simon Groves]

This reply is private.

[Simon Groves]

Thanks George

[Simon Groves]

Ah! Perfect.

Thanks Nico

[Simon Groves]

Apologies, now seems ok!?

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