Nico

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Viewing 15 posts - 1,141 through 1,155 (of 6,506 total)
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  • in reply to: event cost field #1232048
    Nico
    Member

    Thanks for the heads-up Vanina ๐Ÿ™‚

    Iโ€™ll go ahead and close out this thread, but if you need help with anything else please donโ€™t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: My imported events are showing the wrong featured image #1232046
    Nico
    Member

    This reply is private.

    in reply to: QR code snippet update #1231648
    Nico
    Member

    Hey Math,

    Thanks for the patience while I worked on this!

    Adding the following line at the end of the actual snippet makes things right:

    add_filter( 'tribe_events_tickets_attendees_csv_export_columns', 'tec_add_ticket_id_column' );

    Please let me know if this works for you,
    Best,
    Nico

    in reply to: Submitting/Creating Event Error #1231306
    Nico
    Member

    Thanks so much for the heads-up here Eric ๐Ÿ™‚

    Matt, be sure to test this with a default theme to see if you are also being affected by an out dated template override or snippet.

    Best,
    Nico

    in reply to: Need help listing organizer categories #1231305
    Nico
    Member

    Hey Garret,

    I could give this some minutes, and I ended up developing much of the code. It’s wrapped up in a shortcode, so just paste the snippet below in your theme’s (or child theme’s) functions.php file and then place the shortcode in a page:

    // Sample code for custom organizer list
    // [tribe_custom_organizers]
    function do_tribe_custom_organizers( $atts ){

    $output = '';

    $organizers = tribe_get_organizers ( );

    foreach ( $organizers as $organizer ) {

    // Add Organizer
    // use tribe_get_organizer_link to get the link
    $output .= '- ' . $organizer->post_title . '</br>';

    // get organizer events (upcoming)
    $args = array(
    'organizer' => $organizer->ID,
    'eventDisplay' => 'list',
    'posts_per_page' => -1,
    );

    $events = Tribe__Events__Query::getEvents( $args, false );

    // get the cats
    $organizer_cats = array();
    foreach ( $events as $event ) {

    $event_cats = get_the_terms( $event->ID, Tribe__Events__Main::TAXONOMY );

    var_dump( $event_cats );

    foreach ( $event_cats as $cat ) {

    // avoid printig the term more than once
    if ( !in_array( $cat->term_id, $organizer_cats) ) {

    $organizer_cats[] = $cat->term_id;

    // use get_term_link to link the term
    $output .= '-- ' . $cat->name . '</br>';
    }
    }

    }
    }

    return $output;
    }
    add_shortcode( 'tribe_custom_organizers', 'do_tribe_custom_organizers' );

    There are a lot of loops in the code so probably won’t be super performant if there are many organizers with upcoming events with lot’s of category. I guess it can be optimized quite a bit but I’ll leave that for you ๐Ÿ˜‰

    Hope it helps,
    Best,
    Nico

    in reply to: View Orders list breaks when ticket deleted #1231265
    Nico
    Member

    Hey Saurabh,

    Sorry for the delay here! This was out of my radar for a few days and just realized this was still waiting on me this morning!

    I could test this out but couldn’t reproduce the error with latest version of all plugins. This was the test:

    – Create Event
    – Added a WooCommerce ticket
    – Made a purchase + completed the order
    – Manually deleted the ticket from the Event edit screen
    – Browsed the Attendee list, no problems there

    Can you please let me know if the testing steps were correct? If that’s the case please re-test with latest versions of the plugins and let me know if you still see the error.

    Best,
    Nico

    in reply to: recurring events #1231251
    Nico
    Member

    Hi Mark,

    Thanks once again for contacting us ๐Ÿ™‚

    I’ve already switched your licenses and you should be set.

    Please check if you see PRO enabled in your account and let me know about it,
    Best,
    Nico

    in reply to: I bought Event Aggregator but need Pro #1231244
    Nico
    Member

    Hi Mark,

    Thanks for getting in touch with us!

    Seems like this thread is a duplicate of your request here โ†’ https://theeventscalendar.com/support/forums/topic/recurring-events-65/

    Iโ€™ll go ahead and close out this thread, but let’s continue the conversation there.

    Best,
    Nico

    in reply to: event cost field #1231241
    Nico
    Member

    Hi there Vanina,

    Thanks for getting in touch with us!

    This knowledgebase article will help you out โ†’ Use the Event Cost field with Tickets installed

    Please let me know if it does,
    Best,
    Nico

    in reply to: Showing Past events, can\’t figure out how to remove #1231232
    Nico
    Member

    Hi Kent,

    Thanks for reaching out to us! Unfortunately we are not able to provide support in the pre-sales forum ๐Ÿ™

    We are happy to assist our premium users with support issues via our premium forums, please log into the account that has been created when the purchase was made. If you have not purchased one of our premium plugins, you can post in our open source forum. We review that forum weekly, mainly for bug reports.

    Iโ€™ll go ahead and close out this thread, but please do post in the appropriate forum and we will be happy to assist you.

    Best,
    Nico

    in reply to: How to avoid overlapping events on week view #1231228
    Nico
    Member

    You are welcome Riza, glad to hear you are happy overall with the plugin ๐Ÿ™‚

    Sorry I couldn’t help you on this detail, seems to be the way it works by default.

    Iโ€™ll go ahead and close out this thread, but if you need help with anything else please donโ€™t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: Delete "min" #1230887
    Nico
    Member

    Hi there Gaรซlle,

    Thanks for getting in touch with us! I can help you here ๐Ÿ™‚

    Date formats are controlled by a setting in the back-end. You can change this in WP-Admin > Events > Settings > Events > Date Format Settings.

    Please let me know if this worked for you,
    Best,
    Nico

    in reply to: Change the sequence of numbers #1230880
    Nico
    Member

    Hi there Florian,

    Thanks for getting in touch with us! I can help you on this ๐Ÿ™‚

    Can you please try the suggested solution in this previous reply โ†’ https://theeventscalendar.com/support/forums/topic/filterbar-checkbox-order/#dl_post-1099120 ?

    You’ll need to change the field key for the correct one in the site. If you are not sure of what this value should be just sent me a URL where I can see the filter in action.

    Hope that helps,
    Best,
    Nico

    in reply to: My imported events are showing the wrong featured image #1230874
    Nico
    Member

    Hey Veruska, thanks for following up!

    When I try to get to the events page I get redirected to the homepage of the site so cannot see the actual Facebook URLs to test this.

    As stated before I couldn’t find any reports or occurrences of this same issue (I’ve shared the case with the team but they are not aware of the issue). I did find an issue in Event Aggregator causing the image import of Facebook Events to fail. Do you think the mage you are seeing might be a ‘fallback image’? If you browse the events in the back-end do you see they have this image assigned?

    Please let me know about it,
    Best,
    Nico

    Nico
    Member

    Thanks so much for sending over the screenshare of the issue. This indeed helps understanding what’s going on! It’s actually a known bug that has been reported some days ago. We are releasing a maintenance release probably tomorrow but it won’t include a fix for this, due to time constrains. It will probably make it to the next maintenance release (take a look at our release schedule).

    In any case I’ve linked this thread to our internal bug report, so you will get a heads-up here when this is fixed. I’ll set the thread status to ‘Pending Fix’ so it won’t get auto-closed.

    Thanks for the patience and sorry for the hassle until fixed,
    Best,
    Nico

Viewing 15 posts - 1,141 through 1,155 (of 6,506 total)