recurring events

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  • February 7, 2017 at 3:32 pm #1230959
    Mark
    Participant

    I bought the Eventaggregator I thought I bought The Pro I paid the same price. But I don’t have access to recurring events what do I need to go. Also is there a phone number to talk with anyone? Very frustrating not able to talk with a live voice.

    February 8, 2017 at 5:33 am #1231251
    Nico
    Member

    Hi Mark,

    Thanks once again for contacting us 🙂

    I’ve already switched your licenses and you should be set.

    Please check if you see PRO enabled in your account and let me know about it,
    Best,
    Nico

    February 8, 2017 at 8:38 am #1231435
    Mark
    Participant

    Nico,

    I checked and do not see Pro added. I have gone to an event for EX: Zia Park Casino and there is no box or anything to indicate a place for me to set recurring.

    Need a little more help please.

    Mark

    February 8, 2017 at 3:48 pm #1231741
    Mark
    Participant

    Nico,

    I really need to get this fixed. I looked in my account the old license key is still there. You said you put new license key for Pro my account does not reflect this. Can you please update. I really need to get this calendar out to folks i promised.

    This is the key I originally got and is still showing f3f….a59

    Thanks,

    Mark

    February 9, 2017 at 6:54 pm #1232585
    Nico
    Member

    Hey Mark,

    Thanks for following up!

    I just checked your account (in this site: top bar > my account > downloads) PRO should be there under premium plugins. Can you check that? If so then just download the plugin and then proceed to install it in your WordPress site. If you still have doubts about this please review this article → New User Primer: The Events Calendar and Events Calendar PRO

    Once PRO is installed + activated you’ll see recurrence options under the date pickers when creating (or editing) an event from the WordPress dashboard.

    Regarding the Aggregator license, that will still be in place in your site but will be no longer valid, so I’d recommend just deleting they key + saving changes. Once PRO zip has been installed and activated you’ll see a new input to place PRO license (top bar > my account > license keys).

    Please let me know if this helps,
    Best,
    Nico

    March 3, 2017 at 8:35 am #1249104
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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