Nico

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Viewing 15 posts - 3,601 through 3,615 (of 6,506 total)
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  • in reply to: view on singel event title placed over content #1122986
    Nico
    Member

    Howdy Bart,

    Welcome to our support forums and thanks for reaching out to us! I can help you here…

    From what I see in the code I guess the theme is trying to use the image as a hero / full-width background image, Have you tried to reach out to them about it? Maybe there’s an option in the theme to control this?

    What you can try as well is to insert the image in the event content instead of setting it as featured image. I think that should work!

    Please let me know about it,
    Best,
    Nico

    Nico
    Member

    Hi A K,

    Thanks for getting in touch, interesting request here πŸ™‚

    To sync with other calendars (or sites) you can use the ics (ical) feed from the original site where The Events Calendar is installed (http://sitename.com/events/?ical=1). To show this on the external site (WordPress or not) you should create a parse script to display the feed as a list (PHP ics parsers).

    Does this makes sense? If the other site is in WordPress as well, you can install The Events Calendar + iCal Importer add-on, which can run scheduled imports of the original events feed.

    Please let me know if you have any other questions on this,
    Best,
    Nico

    in reply to: Conflict with WPFrontUser #1122957
    Nico
    Member

    Hi there Guillaume,

    Thanks for reaching out to us! I’ll try to help you here…

    First of all, have you tried to reach out to the WPFrontUser folks on this? They might be able to indicate you how to un-hook the action/filter that modifies the query to get events.

    Also, I’m not sure about “… when opening the modal page without includes, data are received …” , what you mean by “without includes”?

    Please let me know about it,
    Best,
    Nico

    PS: if you prefer to continue the conversation in French we have a native speaker in our team πŸ™‚

    in reply to: Recurring Events Show Variables on Hover #1122953
    Nico
    Member

    Hi there Joelle,

    Thanks for getting in touch and reporting this issue! I could find it logged in our backlog and hopefully I see a fix for this is coming in our next release 4.2. We are aiming to release 4.2 this week (this is subject to change), anyway we will have a fix for it soon πŸ™‚

    In the meantime you can use the recurrence description field which overrides this automatic description: https://cloudup.com/cBK8txJlp76

    Please let me know if there’s anything else I can do for you,
    Best,
    Nico

    in reply to: licence key issues #1122948
    Nico
    Member

    Hi there Ashlee,

    Thanks for getting in touch and sorry to hear you are having some troubles setting up our plugins!

    First of all let me say that event if you remove the plugin from the site the events data is kept in the database so when you re-install the plugins, it will be there for you.

    Regarding your licenses keys please take a look at this article: Finding and inputting your license key. Basically after plugin activation the license key fields should be available in WP-Admin > Events > Settings > Licenses, one input for each product license.

    I’m not sure about the conflict you are having with Event Tickets Plus, as I don’t see you have an active license for it (at least not in this account). Can you clarify on that?

    Best,
    Nico

    in reply to: Cannot Install Eventbrite Tickets #1122945
    Nico
    Member

    Howdy Carlas,

    Welcome to our support forums and thanks for reaching out to us! I’ll help you here…

    Let’s re-cap a bit:

    • Could you download the plugin ZIP?
    • Could you install and activate the plugin?
    • Is it failing when you try to connect to the EventBrite API?
    • At what point does the message “this site cannot be reached” appears? Is it on our site or EventBrite site?

    Please let me know about it,
    Best,
    Nico

    in reply to: Sold ticket belongs to which event? #1122936
    Nico
    Member

    Howdy A,

    Welcome to our support forums and thanks for reaching out to us!

    We have a knowledgebase article covering this, Tickets: Managing your orders and attendees.

    Please check it out and let me know if you still have any doubts,
    Best,
    Nico

    in reply to: Default CSS is not loaded #1122934
    Nico
    Member

    Howdy Geir,

    Welcome to our support forums and thanks for reaching out to us!

    You can select the different basic styling options for the calendar and plugins in WP-Admin > Events > Settings > Display > Default stylesheet used for events templates. The options offer minimal styling and you’ll probably need to customize those a bit to match it with your theme.

    In the particular case of the login form our plugin uses the WordPress function wp_login_form to output the default login form – which is pretty minimal as well.

    Please let me know if this answers your question,
    Best,
    Nico

    in reply to: Plugin performance impact #1122930
    Nico
    Member

    Hi there Riccardo,

    Thanks for reaching out to us! Interesting question here…

    Can you please send a screenshot with the items the-events-calendar and events-calendar-pro expanded so I can see what’s loading for our plugins?

    Not sure if there’s a way to minimize this footprint but we can give it a try,
    Best,
    Nico

    in reply to: Editing Organizer Link Names #1122926
    Nico
    Member

    Sure it makes more sense! To change this just paste the following code in your functions.php file:


    /**
    * Alter the organizer post type slug.
    *
    * Remmber that if rewrite-related properties (such as the post type slug) are
    * changed you may need to flush permalinks by visting the Permalink Settings
    * screen.
    */
    function modify_organizer_type_properties( $properties ) {

    // Change the slug
    $properties['rewrite']['slug'] = 'region';

    // Change some labels
    //$properties['labels']['name'] = 'Region';
    //$properties['labels']['add_new'] = 'Create new region';

    return $properties;
    }

    // This hook is only available if Events Calendar PRO is activated
    add_filter( 'tribe_events_register_organizer_type_args', 'modify_organizer_type_properties' );

    Once the code is in place please go to WP-Admin > Settings > Permalinks > Save Changes, this will re-generate the site links to use the region slug!

    Please give this a try and let me know about it,
    Best,
    Nico

    in reply to: Update pathway #1122923
    Nico
    Member

    Hey Jeff,

    Thanks for reaching out and sorry to hear about the issues updating! The fatal errors were added to the QA checklists as Brian stated in the thread you shared, so hopefully we won’t fall into that issue again. Regarding the safest method to update your site plugins and theme, is to do it in a staging site and test before going live with the changes. I know you mention you develop on the live site, but this is not a recommended practice! You can have a copy of the site running in a local server like XAMPP, or also ask your hosting provider if they have any specific tools for this (1-click WordPress Installs, etc).

    Please let me know your thoughts about this,
    Best,
    Nico

    in reply to: Date Picker behind event #1122920
    Nico
    Member

    Glad to hear πŸ™‚

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: Number of tickets for RSVP #1122918
    Nico
    Member

    Hey Fred,

    Thanks for getting in touch – I’ll help you getting this right!

    TO modify RSVP tickets default and max quantities you’ll need to create a template override (as described in our themer’s guide) for the RSVP tickets form. The file is located at wp-content/plugins/event-tickets/src/views/tickets/rsvp.php, copy it over to wp-content/themes/active_theme/tribe-events/tickets/rsvp.php and once the copy is in place edit line 53:


    <input type="number" class="tribe-ticket-quantity" min="0" max="<?php echo esc_attr( $ticket->remaining() ); ?>" name="quantity_<?php echo absint( $ticket->ID ); ?>" value="0">

    Change the min, max and (default) value attributes to fit your needs πŸ™‚

    Best,
    Nico

    Nico
    Member

    Hey Hans,

    Thanks for the report! Let me say you raise an interesting point here. I just re-created this locally and indeed can see the mismatch you point out.

    I’m not sure if this has been take in account when the feature was developed and it was a decision to make it work as it does now or if it was an oversight! I’ll touchbase with the team on this and will let you know about it.

    Best,
    Nico

    Nico
    Member

    Hi Danny,

    Thanks for reaching out to us! I can help you here πŸ™‚

    To change the colors in the calendar via CSS, use the following snippet:


    /* current day */
    .tribe-mini-calendar .tribe-events-present, .tribe-mini-calendar .tribe-mini-calendar-today {
    background-color: #666666 !important;
    }

    /* day with events */
    .tribe-mini-calendar .tribe-events-has-events {
    background: #444 !important;
    }

    You can paste the above in your theme (or child theme) stylesheet or add it via Simple Custom CSS plugin.

    Please let me know if that helps you out,
    Best,
    Nico

Viewing 15 posts - 3,601 through 3,615 (of 6,506 total)