Sold ticket belongs to which event?

[Amr]

I have added events calender + events tickets + events tickets pro (paid).
We do children enrichment programs and ask about the childrens name/gender/age
When a customer goes on an event and buys several tickets, I cannot find on the backend (woocommerce> orders):
1. these tickets are for which event
2. the additional info requested through the “ticket fieldsets” cannot be found

Cheers,
A

[Nico]

Howdy A,

Welcome to our support forums and thanks for reaching out to us!

We have a knowledgebase article covering this, Tickets: Managing your orders and attendees.

Please check it out and let me know if you still have any doubts,
Best,
Nico

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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