[Nico]

Hi there James,

Thanks for getting in touch with us!

What you are looking for is not possible via tickets settings but maybe as ‘Additional Participant’s Name’ it’s not a required field we can hide it with some CSS.

Can you please send over the event URL where I can see this? I would like to see if a CSS hack makes this possible!

Best,
Nico

[Nico]

Hey Mark,

Thanks for reaching out to us! Hopefully the oembed issue has been resolved so I don’t think the issue with the flv videos relates to our codebase.

Anyway, you can try this cleanup script that will delete any stored oembeds from the WP database. Be sure to follow the instructions noted before the code:

https://gist.github.com/cliffordp/e331b28d0d4d3b042fc7daf714256796

Also, if the video player is actually embedded but the video itself is not loading then I don0t think this relates with an oembed issue (caused or not by our plugin).

Best,
Nico

[Nico]

Hey Stephanie,

Thanks for your interest in our products 🙂

Buying Events Calendar PRO doesn’t give you access to other premium add-ons, like Event Tickets Plus. You’ll need to purchase them separately?

Just to clarify buying a license key gives you download access to the corresponding product, updates and premium support for 1 year.

Please let me know if there’s anything else I can help you with,
Best,
Nico

[Nico]

Hey Bram,

Please note that we are not able to provide support in the pre-sales forum 🙁

If you decide to purchase the plugin we can help you out in the premium forums and work this out with you!

Please let me know if you have any other pre-sale related questions or if we are good to close out this thread,
Best,
Nico

[Nico]

Hi Martin,

Thanks for reaching out to us! I’ll help you here…

As far as I could test our plugin is following what’s defined in WooCommerce settings (at least in the tickets form). Can you please send me a screenshot of the price without the Woo format? I’ll re-check on that location to see if I can reproduce this locally.

Thanks,
Nico

[Nico]

Hey David,

Glad to help you out with this issue as well!

Let me start by saying that sp_get_venue is deprecated and should use tribe_get_venue instead. Also use tribe_get_address instead of sp_get_address. Regarding the categories in text format you can add the snippet below to your theme’s (or child theme’s) functions.php file:


if ( class_exists('Tribe__Events__Main') ){

/* get event category names in text format */
function tribe_get_text_categories ( $event_id = null ) {

if ( is_null( $event_id ) ) {
$event_id = get_the_ID();
}

$event_cats = '';

$term_list = wp_get_post_terms( $event_id, Tribe__Events__Main::TAXONOMY );

foreach( $term_list as $term_single ) {
$event_cats .= $term_single->name . ', ';
}

return rtrim($event_cats, ', ');

}

}


Once the code is in place you can call the function in the template: echo tribe_get_text_categories ();.

Please give a try and let me know if it works for you,
Best,
Nico

[Nico]

Thanks for the follow up Todd and sorry to hear about the events havoc! I’m jumping in behalf of George who is out today.

If you don’t see the update notice in your site you can go ahead and perform a manual update. Also the 4.2.2.1 release notes explain how to remove incorrectly created event instances with a helper plugin.

Please give the update and clean up script a go and let us know about it,
Best,
Nico

[Nico]

Thanks for clarifying and sending over the URL!

Actually the theme is adding the ‘double greater’ character via CSS. You can hide it with the following CSS snippet:


.tribe-events-notices > ul li:before {
content: '';
}


You can include that in your theme (or child theme) stylesheet or via Simple Custom CSS plugin!

Give it a go and let me know if that works for you,
Best,
Nico

[Nico]

Thanks for following up Kate!

Let’s add a check to see if we are viewing the admin screen in which case we bail:


add_action( 'pre_get_posts', 'exclude_events_category' );
function exclude_events_category( $query ) {

if ( is_admin() ) return $query;

if ( $query->query_vars['eventDisplay'] == 'upcoming' || $query->query_vars['eventDisplay'] == 'past' || $query->query_vars['post_type'] == Tribe__Events__Main::POSTTYPE && !is_tax(Tribe__Events__Main::TAXONOMY) && empty( $query->query_vars['suppress_filters'] ) ) {
$query->set( 'tax_query', array(
array(
'taxonomy' => Tribe__Events__Main::TAXONOMY,
'field' => 'slug',
'terms' => array('markets'),
'operator' => 'NOT IN'
)
) );
}

return $query;

}


Please let me know if that fix makes it right in the admin,
Best,
Nico

[Nico]

Thanks for following up Bram!

We have almost 150 events.. all those events will have 1 ticket option and all tickets cost 3 euro. Is there a way to automaticly add standard ticket for all events?

Not from the plugin interface, but we can probably craft a snippet to bulk create the tickets programmatically.

Do you think that would work for you?

Best,
Nico

[Nico]

Hi Chris,

Thanks for reaching out and the suggestions! You are welcome to submit this feature request at The Events Calendar user voice page, where we gather feedback from our community.

As an immediate solution you might want to actually use RSVP tickets for this. Other option can be to send this vip customers a Woo discount/coupon code. Do you think that might help for now?

Please let me know about it,
Best,
Nico

[Nico]

Glad to hear Adam, thanks for the heads-up 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hey Colleen,

Please past the snippet below in your theme’s (or child theme’s) functions.php file:


/* Tribe change translation string in the back-end */
function tribe_custom_theme_text ( $translations, $text, $domain ) {

if ( !is_admin() ) return $text;

$custom_text = array(
'%s Categories' => '%s Taxonomy',
);

if( (strpos($domain, 'tribe-') === 0 || strpos($domain, 'the-events-') === 0 || strpos($domain, 'event-') === 0) && array_key_exists($text, $custom_text) ) {
$text = $custom_text[$text];
}

return $text;
}
add_filter('gettext', 'tribe_custom_theme_text', 20, 3);


Change %s Taxonomy for your custom translation and check to see if it works!

Best,
Nico

[Nico]

Thanks for following up Chee!

Yes, you only need to pay the difference between license 🙂

Take a look at this article about Upgrading a license for some extra details.

Best,
Nico

[Nico]

Perfect, thanks for the heads-up Adam 🙂

[Author]

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