[Nico]

Hey John,

Stoked to hear this worked for you 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hi there Arnau,

Thanks for getting in touch with us!

Unfortunately is not possible to add a new event without a start or end date. For the case you describe it might be best to create a WordPress Post or Page to announce this and create the actual event once the dates are confirmed.

Please let me know if there’s anything else I can help you with,
Best,
Nico

[Nico]

Hi there Lee,

Thanks for reaching out to us on this!

I know I can create a folder in my theme called tribe-events, but sometimes I use the same customized files over and over again that it would be nice to create a custom plugin and have the views stored in the plugin folders.

Super interesting idea! I have replied to a similar question here → https://theeventscalendar.com/support/forums/topic/override-templates-via-custom-plugin/ – you’ll find more info around it and some code snippets to get you started 🙂

Please let me know if that helps,
Best,
Nico

[Nico]

Hey Peter,

Thanks so much for opening a new thread for this!

I just gave you a reply over the thread started by Jason where you posted. Check it out → https://theeventscalendar.com/support/forums/topic/uncaught-error-class-tribe__events__aggregator-not-found/#dl_post-1197621

Basically I could reproduce this on my end and logged the issue as a bug in our backlog. The solutions for now are to downgrade to Events Tickets 4.3.2 or to install The Events Calendar 4.3.3 alongside Event Tickets 4.3.3.

Please let me know if there’s anything else I can do for you until this is fixed,
Best,
Nico

[Nico]

Thanks Neils! Hope you have nice holidays too 🙂

I’ll be back to you next week, once the team is fully back.

Best,
Nico

[Nico]

Thanks for clarifying Chris!

I already have a reminder to talk about this with one of the front-end devs in our team next week.

I’ll give you a heads-up when I hear back from her,
Have a great weekend,
Nico

[Nico]

Thanks for confirming Mark! Let’s tackle these new issues you mention:

One more question: In the month view, we are seeing a few format issues. For the events at the top at the beginning of the month, when you hover over part of the pop up is showing up under the header.

Use this CSS, it will change the heade display mode which might affect other things, but it’s the most straight forward solution:

.site-header {
position: static;
}


And when you hover over an event with a featured image, the sizes are different depending on the image so it pushes text further.

Our plugin uses the ‘medium’ WordPress thumbnail size. The image width and crop behaviour changes depending the configuration of said size. You can change the size for it in WP-Admin > Settings > Media. You can find more infor about it here → WordPress Post Thumbnails.

Please let me know if there’s anything else I can help you with,
Best,
Nico

[Nico]

This reply is private.

[Nico]

Hey Peter and Jason,

Thanks for adding your case as well! Taking a second look at this I could finally reproduce the bug and logged it in our backlog 🙂

Other than this page (Event Add-ons) are you seeing fatals in other admin pages?

For now downgrading to Event Tickets 4.3.2 or installing The Events Calendar 4.3.3 alongside Event Tickets 4.3.3 should work.

I linked this thread with the bug report so you’ll get noticed when the fix is out.

Best,
Nico

[Nico]

Hi there Kim,

Thanks for getting in touch with us!

Unfortunately what you describe is not possible with our plugins. It might be possible with some custom code, but not something we would be able to support I’m afraid 🙁

Maybe you can achieve this with just WooCommerce variable product feature. This way you could have just one product with a date variable (like a color variable) the user can choose. I’d say this might be easier than customizing our plugin! Also if you stumble upon a similar limitation from the WooCommerce side it’s very likely there’s already a plugin to account for that.

Please let me know if this helps,
Best,
Nico

[Nico]

Hi there Chris,

Thanks for reaching out to us on this!

I can see the value of the fields you mention, but I guess those won’t be applicable to every use case of our plugins. You can add these fields by using PRO additional fields feature. If there’s a value set for the fields they will be displayed in the event details section.

Please give this a try and let me know if it works for you,
Best,
Nico

[Nico]

Hi there Detlex,

Thanks for getting in touch with us!

Why is it not possible to find events on other days when I got the dayview activated?

Because the tribe bar search only works on the time period it displays. To add another example, if you are in month view it will only search events for the current month. This is how it works.

Please let me know if there’s anything else I can do for you,
Best,
Nico

[Nico]

Hi there Jim,

Thanks for getting in touch!

Let’s do the following Jim, please re-purchase both plugins together again to get the 20% discount. Once that’s done I will refund the individual purchases. If I process the refund first you won’t be able to post in the forums – it might be usefull if you have any troubles while purchasing both plugins again.

So just go ahead and purchase both plugins together and let me know when that’s done so I can process the refunds for the previous orders.

Best,
Nico

[Nico]

Hi there John,

Thanks for getting in touch with us! I can help you out 🙂

Just paste the code below in your theme’s (or child theme’s) functions.php file:

/* Tribe, remove recurrence from new event and edit event screens */
function tribe_remove_recurrence ( ) {
remove_action( 'tribe_events_date_display', array( 'Tribe__Events__Pro__Recurrence__Meta', 'loadRecurrenceData' ) );
}
add_action( 'admin_init', 'tribe_remove_recurrence' );


Please let me know if this works for you,
Have a great weekend,
Nico

[Nico]

Hi Vicki,

Thanks for reaching out to us! Unfortunately we are not able to provide support in the pre-sales forum 🙁

We are happy to assist our premium users with support issues via our premium forums, please log into the account that has been created when the purchase was made. If you have not purchased one of our premium plugins, you can post in our open source forum. We review that forum weekly, mainly for bug reports.

I’ll go ahead and close out this thread, but please do post in the appropriate forum and we will be happy to assist you.

Best,
Nico

[Author]

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