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Mike
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ParticipantThat is a photo of the orders tab.
From clicking Events in the dashboard. Then Attendees. Then the Orders tab. I’ll attach the two images that show what I’m seeing there. The first is the Attendees page
System Info Below:
Home URL
http://www.superstareventsgroup.com
Site URL
http://www.superstareventsgroup.com
Site Language
English
Character Set
UTF-8
Name
Mike Federali
Email
[email protected]
Install keysevent-tickets-plus = 3f6c################################c17a events-calendar-pro = c3b7################################4604WordPress version
4.9.4
Permalink Structure
http://www.superstareventsgroup.com/%year%/%monthnum%/%day%/%postname%/
PHP version
5.6.32
PHPmax_execution_time = 30 memory_limit = 256M upload_max_filesize = 64M post_max_size = 64M display_errors = log_errors = 1Server
Apache
SAPI
cgi-fcgi
PluginsManageWP - Worker version 4.4.0 by ManageWP(https://managewp.com) Akismet Anti-Spam version 4.0.3 by Automattic(https://automattic.com/wordpress-plugins/) All in one Favicon version 4.6 by Arne Franken(http://www.techotronic.de/) Attendee Pagination Helper version 1.0 by Modern Tribe, Inc (Support Team)(https://theeventscalendar.com) Debug Bar version 0.9 by wordpressdotorg(https://wordpress.org/) Disable Visual Editor When Published version 1.0.2 by Jeremy Weathers(http://www.codekindly.com/) Event Tickets Plus version 4.6.2 by Modern Tribe, Inc.(http://m.tri.be/28) Event Tickets version 4.6.3 by Modern Tribe, Inc.(http://m.tri.be/28) The Events Calendar PRO version 4.4.23 by Modern Tribe, Inc.(http://m.tri.be/20) The Events Calendar version 4.6.11.1 by Modern Tribe, Inc.(http://m.tri.be/1x) Event Tickets Extension: PDF Tickets version 1.0.0 by Modern Tribe, Inc.(http://m.tri.be/1971) Woo Checkout Field Editor Pro version 1.2.5 by ThemeHiGH(https://www.themehigh.com) WooCommerce Email Validation version 2.1 by Hugh Lashbrooke(https://hugh.blog/) WooCommerce PayPal Powered by Braintree Gateway version 2.1.1 by WooCommerce(http://woocommerce.com/) WooCommerce Order Status Control version 1.8.0 by SkyVerge(http://www.woocommerce.com) WooCommerce version 3.3.3 by Automattic(https://woocommerce.com) WP File Manager version 1.9 by mndpsingh287(https://profiles.wordpress.org/mndpsingh287)Network Plugins
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MU PluginsEndurance Browser Cache version 0.4 by Mike Hansen(https://www.mikehansen.me/) Endurance Page Cache version 1.1 by Mike Hansen(https://www.mikehansen.me/) ManageWP - Worker Loader by ManageWP(https://managewp.com) SSO version 0.2 by Garth Mortensen, Mike HansenTheme
Superstar
Multisite
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Settingsticket-enabled-post-types = Array ( [0] => tribe_events ) previous_event_tickets_versions = Array ( [0] => 0 [1] => 4.4.8 [2] => 4.6.2 ) latest_event_tickets_version = 4.6.3 last-update-message-event-tickets = 4.6.2 datepickerFormat = 1 ticket-authentication-requirements = schema-version = 4.6.11.1 recurring_events_are_hidden = exposed previous_ecp_versions = Array ( [0] => 0 [1] => 4.6.8 [2] => 4.6.9 ) latest_ecp_version = 4.6.11.1 last-update-message-the-events-calendar = 4.6.8 disable_metabox_custom_fields = show tribeEnableViews = Array ( [0] => photo ) pro-schema-version = 4.4.23 google_maps_js_api_key = AIza###############################242Y stylesheetOption = tribe tribeEventsTemplate = viewOption = photo mobile_default_view = photo tribeDisableTribeBar = hideLocationSearch = hideRelatedEvents = week_view_hide_weekends = monthEventAmount = 3 enable_month_view_cache = 1 dateWithYearFormat = F j, Y dateWithoutYearFormat = F j monthAndYearFormat = F Y weekDayFormat = D jS dateTimeSeparator = @ timeRangeSeparator = - tribeEventsBeforeHTML = tribeEventsAfterHTML = ticket-rsvp-form-location = tribe_events_single_event_after_the_meta ticket-commerce-form-location = tribe_events_single_event_after_the_content earliest_date = 2018-02-24 11:00:00 earliest_date_markers = Array ( [0] => 91 ) latest_date = 2018-05-13 17:00:00 latest_date_markers = Array ( [0] => 122 ) eventsDefaultOrganizerID = 58 eventsDefaultVenueID = 0 eventsDefaultAddress = eventsDefaultCity = eventsDefaultState = eventsDefaultProvince = eventsDefaultZip = defaultCountry = eventsDefaultPhone = tribeEventsCountries = US, United States donate-link = postsPerPage = 10 liveFiltersUpdate = 1 hideSubsequentRecurrencesDefault = userToggleSubsequentRecurrences = recurrenceMaxMonthsBefore = 24 recurrenceMaxMonthsAfter = 24 showComments = showEventsInMainLoop = eventsSlug = events singleEventSlug = event multiDayCutoff = 00:00 defaultCurrencySymbol = $ reverseCurrencyPosition = embedGoogleMaps = 1 geoloc_default_geofence = 25 geoloc_default_unit = miles embedGoogleMapsZoom = 10 debugEvents = 1 tribe_events_timezone_mode = event tribe_events_timezones_show_zone = tickets-woo-generation-status = Array ( [0] => immediate [1] => wc-completed ) tickets-woo-dispatch-status = Array ( [0] => wc-completed ) custom-fields = Array ( [2] => Array ( [name] => _ecp_custom_2 [label] => Sat Hours [type] => text [values] => ) [3] => Array ( [name] => _ecp_custom_3 [label] => Sun Hours [type] => text [values] => ) ) custom-fields-max-index = 3 front_page_event_archive =WP Timezone
Unknown or not set
WP GMT Offset
-5
Default PHP Timezone
UTC
WP Date Format
F j, Y
WP Time Format
g:i a
Week Starts On
1
Common Library Dir
/home1/commiss2/public_html/superstareventsgroup/wp-content/plugins/the-events-calendar/common/src/Tribe
Common Library Version
4.7.7.1Mike
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Mike
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Mike
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ParticipantHi,
All we have our ticket orders. We don’t sell anything else.
Mike
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Mike
ParticipantHi,
We’ve done a number of tests for tickets but none of them are showing up as “attached” pdfs.
In most cases it’s asking us to download the image.
In the past we’ve had problems with something similar. Attendees show up and the QR code isn’t on the printout.
How can we troubleshoot the PDF tickets to make sure the settings are correct?
Mike
ParticipantOk, We’ve gotten it sorted on our end. Logged out then back in and POOF it was working.
January 7, 2018 at 1:00 pm in reply to: Change "Tickets" to Passes and center the event image? #1420010Mike
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Mike
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