Forum Replies Created
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kellseystabner
ParticipantHi
I got a second opinion and this is what they said:Hello there, after looking through you wp plugins/themes, I was able to identify the form at ‘the-events-calendar-community-events/src/views/community/edit-event.php” as the source of the form displayed. I test the form and it works fine when user is logged in. I suggest you enforce users to login by unchecking “Allow anonymous submission” in events settings. The form submission is validated via ajax call which seems to be tied to the session and thus session is getting invalidated. There are way to many files to review to get to the root of the session invalidation which is beyond scope of the gig. Please contact the plugin/theme developer to troubleshoot form submission without login or enforce login.
Does this help us at all?
kellseystabner
Participantthe recaptcha is disabled, still the same issue
http://yorktonevents.staging.wpengine.com/events/community/add
this is the staging site with plugins deactivated
when i submit the form here is is page not found and this url http://yorktonevents.staging.wpengine.com/https:/yorktonevents.staging.wpengine.com/thank-you-for-your-submission/
kellseystabner
ParticipantYes. Same error occurs
Thank you!
kellseystabner
Participanthttp://yorktonevents.staging.wpengine.com/events/community/add
this is the staging site with plugins deactivated
when i submit the form here is is page not found and this url http://yorktonevents.staging.wpengine.com/https:/yorktonevents.staging.wpengine.com/thank-you-for-your-submission/
kellseystabner
Participanthttp://yorktonevents.staging.wpengine.com/events/community/add
this is the staging site with plugins deactivated
kellseystabner
ParticipantI do have a staging site, but I am unable to recreate it there because the recapcha is invalid so i am unable to submit the form.
kellseystabner
Participantok I did all those steps and still no luck. How much time would you say
would be enough to wait for the cache to complete clear? The documentation
says https://www.wpfastestcache.com/tutorial/clear-cache-process/One thing i noticed happens every time is when filling the form on mobile
after clicking recapcha the scroll gets thrown way down.. then i have to
scroll all the way up to hit ‘submit event.’kellseystabner
ParticipantHey! Yes I have already done this step with no resolution. It seems like its associated with the image uploader for some reason.
I believe the problem started with the Smush plugin for image optimization. I have since removed the plugin but the form still isnt working.
Can I reinstall the community events plugin? or what can I do now?
kellseystabner
ParticipantSorry I miss wrote at the top there. I am having two separate issues. 1 is that add event page is giving an link is expired error not allowing the public to add events.
but the one I am concerned with here is that taxes are not charged on mobile devices, only on desktopkellseystabner
ParticipantThis reply is private.
kellseystabner
Participantyes thats right. taxes are charged from desktop but not mobile phone.
I just want the tax to be labelled as a fee on the receipt
kellseystabner
ParticipantYes thank you!
kellseystabner
ParticipantThank you!
kellseystabner
ParticipantThis error is happening after entering the billing information on paypal. Then ‘processing’ spins on the screen , then the error screen comes up. Is this a problem with my paypal account then?
kellseystabner
ParticipantHi. I can see the ticket form on the bottom of the event now suddenly..? but I tried to go through and buy it but ended up with that paypal error attached.. any ideas?
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