[karen]

Your latest update, 4.6.24.1 fixed the problem! Thanks for all your help.

[karen]

Your latest update, 4.6.24.1 fixed the problem! Thanks for all your help.

[karen]

Your latest update, 4.6.24.1 fixed the problem! Thanks for all your help.

[karen]

Sky,
thanks. Yes, I am more familiar with MSSQL but they are quite similar. If you can provide table and column info or the actual query, I can run it.
thanks
Karen

[karen]

No, it did not remove the imports. Where can I get a previous version that still has the facebook code in it so that I can resolve this? Event Aggregator is a good idea, but we lost Facebook and now I cannot load anything.
Thanks,
Karen

[karen]

This reply is private.

[karen]

This release did not fix anything. I see where I have 36 imports, presumably 32 of them are facebook imports. But I cannot see them to delete them, if that is the problem.
Please tell me how to fix this, or tell me how to get back to a version that I can delete these Facebook entries and see if that opens the gate.
Alternatively, I can run some mysql queries to remove them if I knew what needed to be removed.

We have tried all the other alternatives, let’s get this fixed. I would really hate to have to reinstall and add all these events again. In fact, that won’t happen. Please see what you can do.

[karen]

I reached out to the WP Engine people where my site is hosted. Here is what they say.

I replicated the issue described using the steps you outlined with Eric Roiz and I can see in the debugging logs that the failure of previewing the import is due to a PHP Fatal Error being thrown by the events calendar plugin. This is the specific error;
[01-Oct-2018 09:10:20 UTC] PHP Fatal error: Uncaught Error: Call to a member function get_data_hash() on null in /nas/content/live/soazguide/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Tabs/Abstract.php:140
Stack trace:
#0 /nas/content/live/soazguide/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Tabs/New.php(88): Tribe__Events__Aggregator__Tabs__Abstract->handle_submit()
#1 /nas/content/live/soazguide/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Tabs/New.php(420): Tribe__Events__Aggregator__Tabs__New->handle_submit()
#2 [internal function]: Tribe__Events__Aggregator__Tabs__New->ajax_create_import(”)
#3 /nas/content/live/soazguide/wp-includes/class-wp-hook.php(286): call_user_func_array(Array, Array)
#4 /nas/content/live/soazguide/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array)
#5 /nas/content/live/soazguide/wp-includes/plugin.php(453): WP_Hook->do_action(Array)
#6 /nas/content/live/soazguide/wp-admin/admin-ajax.php(100): do_action(‘wp_ajax_tribe_a…’)
#7 {main}
thrown in /nas/content/live/soazguide/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Tabs/Abstract.php on line 140

Unfortunately I cannot say precisely why this error is occurring with this plugin, but it does appear to be an issue that the developers of this plugin are aware of.

CSV import creates error 500 when starting preview

Please check on this and let me know when a new release is in effect.
Thanks
Karen

[karen]

This reply is private.

[karen]

In this instance, what are transients?
Is there an IP that I need to whitelist perhaps? I did change webservers recently.
thanks,

[karen]

I may have mentioned that I already did that in my staging site. still not working. Would you like access to the staging site?

[karen]

I stopped and restarted the imports. Apparently they are not showing up in the list but still listed as a number. See attached.

[karen]

Here is a simple ICS. I will delete the Facebook imports and stop processes.

[karen]

Maybe it thinks my license has expired. I have two licenses one which is expired, but not the license that I have registered. Can you remove the Expired Event Aggregator?

[karen]

In my staging site, I have deactivated all plugins except Event ones. No joy. Shall I try to install a previous version? I presume that you have them available.

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