[karen]

Your latest update, 4.6.24.1 fixed the problem! Thanks for all your help.

[karen]

Your latest update, 4.6.24.1 fixed the problem! Thanks for all your help.

[karen]

Your latest update, 4.6.24.1 fixed the problem! Thanks for all your help.

[karen]

Sky,
thanks. Yes, I am more familiar with MSSQL but they are quite similar. If you can provide table and column info or the actual query, I can run it.
thanks
Karen

[karen]

No, it did not remove the imports. Where can I get a previous version that still has the facebook code in it so that I can resolve this? Event Aggregator is a good idea, but we lost Facebook and now I cannot load anything.
Thanks,
Karen

[karen]

This reply is private.

[karen]

This release did not fix anything. I see where I have 36 imports, presumably 32 of them are facebook imports. But I cannot see them to delete them, if that is the problem.
Please tell me how to fix this, or tell me how to get back to a version that I can delete these Facebook entries and see if that opens the gate.
Alternatively, I can run some mysql queries to remove them if I knew what needed to be removed.

We have tried all the other alternatives, let’s get this fixed. I would really hate to have to reinstall and add all these events again. In fact, that won’t happen. Please see what you can do.

[karen]

I reached out to the WP Engine people where my site is hosted. Here is what they say.

I replicated the issue described using the steps you outlined with Eric Roiz and I can see in the debugging logs that the failure of previewing the import is due to a PHP Fatal Error being thrown by the events calendar plugin. This is the specific error;
[01-Oct-2018 09:10:20 UTC] PHP Fatal error: Uncaught Error: Call to a member function get_data_hash() on null in /nas/content/live/soazguide/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Tabs/Abstract.php:140
Stack trace:
#0 /nas/content/live/soazguide/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Tabs/New.php(88): Tribe__Events__Aggregator__Tabs__Abstract->handle_submit()
#1 /nas/content/live/soazguide/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Tabs/New.php(420): Tribe__Events__Aggregator__Tabs__New->handle_submit()
#2 [internal function]: Tribe__Events__Aggregator__Tabs__New->ajax_create_import(”)
#3 /nas/content/live/soazguide/wp-includes/class-wp-hook.php(286): call_user_func_array(Array, Array)
#4 /nas/content/live/soazguide/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array)
#5 /nas/content/live/soazguide/wp-includes/plugin.php(453): WP_Hook->do_action(Array)
#6 /nas/content/live/soazguide/wp-admin/admin-ajax.php(100): do_action(‘wp_ajax_tribe_a…’)
#7 {main}
thrown in /nas/content/live/soazguide/wp-content/plugins/the-events-calendar/src/Tribe/Aggregator/Tabs/Abstract.php on line 140

Unfortunately I cannot say precisely why this error is occurring with this plugin, but it does appear to be an issue that the developers of this plugin are aware of.

https://theeventscalendar.com/support/forums/topic/csv-import-creates-error-500-when-starting-preview/

Please check on this and let me know when a new release is in effect.
Thanks
Karen

[karen]

This reply is private.

[karen]

In this instance, what are transients?
Is there an IP that I need to whitelist perhaps? I did change webservers recently.
thanks,

[karen]

I may have mentioned that I already did that in my staging site. still not working. Would you like access to the staging site?

[karen]

I stopped and restarted the imports. Apparently they are not showing up in the list but still listed as a number. See attached.

[karen]

Here is a simple ICS. I will delete the Facebook imports and stop processes.

[karen]

Maybe it thinks my license has expired. I have two licenses one which is expired, but not the license that I have registered. Can you remove the Expired Event Aggregator?

[karen]

In my staging site, I have deactivated all plugins except Event ones. No joy. Shall I try to install a previous version? I presume that you have them available.

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