k24small

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Viewing 14 posts - 1 through 14 (of 14 total)
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  • k24small
    Participant

    Hi Jennifer. Thanks for your reply. I’m glad that you were able to find a way to solve the issue with a maintenance release. Can you share the expected time frame?

    Thanks,

    Kris

    in reply to: time/date/venue/organizer issue since last update #1335055
    k24small
    Participant

    Laura,

    I have been following this thread because I have had the same issue. I am seeing that many others are experiencing the same.

    I was curious to know if you have a SSL on your site like I do because I have tested on my staging site with no encryption and the issue is gone. Go back to SSL and the issue is back.

    Kris

    in reply to: Widgets Edit Link Missing #1194595
    k24small
    Participant

    Nico,

    Thanks for taking the time to check it out on our staging site. I couldn’t view your example for some reason, but I did check the staging site as you suggested and I still am not able to click on edit. My browser is Chrome as well and it is up to date.

    I am at a loss.

    in reply to: Widgets Edit Link Missing #1191977
    k24small
    Participant

    This reply is private.

    in reply to: Widgets Edit Link Missing #1190619
    k24small
    Participant

    Nico,

    I can understand how trying to replicate an issue is sometimes fruitless. I can create and share admin credentials for you to take a look if that would help. Although the issue is on my live site, I’ve done the troubleshooting on a staging site. You could safely poke around there and not cause any harm.

    Let me know what you think.

    Kris

    in reply to: Widgets Edit Link Missing #1189327
    k24small
    Participant

    Nico, krystalknapp,

    Sorry I missed these replies. I had the wrong radio button check for ” I would like to”.

    I’ve attached two screenshots. One is with the 2014 theme enabled on the widgets page and you can see that the edit widget links are gone. All the plugins are still disabled except for the Event Calendar plugin (which, if was disabled, would allow the Edit link to appear).

    The second screenshot has the console open and no error showing in the same scenario above.

    krystalknall and Nico, the theme I am running is not a Genesis theme. I’ve also tried 2015 and that theme doesn’t change the status.

    I hope this helps.

    Kris

    in reply to: Events Calendar Pro Update to 4.0.7 Failed #1092533
    k24small
    Participant

    Excellent. Thank you!

    in reply to: Events Calendar Pro Update to 4.0.7 Failed #1090979
    k24small
    Participant

    So the update is now good to go?

    in reply to: Previous day – Next day error #217161
    k24small
    Participant

    My apologies for taking so long to provide feedback, but this did resolve the issue.
    Thanks again.

    in reply to: Server lost connection during recent update #140507
    k24small
    Participant

    Casey. Thanks for following up. Regretfully, this has not been resolved. I see that I am having the same issue as this thread: https://tri.be/support/forums/topic/event-calendar-pro-latest-version-hangs-my-site-cant-view-dashboard/
    They probably aren’t posting because they are as frustrated as I am. I bought two licenses for this product and have planned to use it on two sites, but Events Calendar Pro completely shut down my site by using all of the available server resources. This site isn’t even my main site. My main site is much larger and I fear what will happen with that once we relaunch. I will take the advice of the above thread and delete the plugin via FTP and go from there.

    in reply to: Server lost connection during recent update #130107
    k24small
    Participant

    I haven’t been able to reply due a family emergency, but I applied the hotfix and we are still experiencing the multiple duplicate entries. Some entries that were present before the update are now missing. Do you have any insight as to what might be the cause and fix?

    in reply to: Server lost connection during recent update #127091
    k24small
    Participant

    I did as you said I cannot see any difference. I have several pages of duplicate entries. I have seen in other forum posts that this has worked so I am not certain what the next step is. I clicked on the provided link, saved as tribeeventspro-schemaupdater.php, ftp’d into the instructed file and replaced the existing file. I hope we can figure this out as this is a live site.
    Thanks,
    Kris

    in reply to: Server lost connection during recent update #126439
    k24small
    Participant

    I believe that I was able to update the Events Calendar Pro plugin using the FTP advice from this forum post: https://tri.be/support/forums/topic/update-to-new-version-of-events-calendar-pro-failed-please-advise-asap/
    What is odd is that I now have one event that was duplicated over 3,000 times. Has this ever happened and what is the best way to correct this?

    Thanks

    in reply to: Server lost connection during recent update #126391
    k24small
    Participant

    I disabled the plugin and uploaded the update via the backend and received this message:

    Unpacking the package…

    Installing the plugin…

    Destination folder already exists. /home/mysite/public_html/wp-content/plugins/events-calendar-pro/

    Plugin install failed.

    Return to Plugins page

    Warning: An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to WordPress.org. Please contact your server administrator.) in …/public_html/wp-includes/update.php on line 120

    Warning: An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to WordPress.org. Please contact your server administrator.) in …/public_html/wp-includes/update.php on line 267

    Warning: An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to WordPress.org. Please contact your server administrator.) in …/public_html/wp-includes/update.php on line 407

Viewing 14 posts - 1 through 14 (of 14 total)