Events Calendar Pro Update to 4.0.7 Failed

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  • March 15, 2016 at 4:51 pm #1089414
    k24small
    Participant

    Hello,

    I am trying to update Events Calendar Pro from 4.0.6 to 4.0.7 and each attempt to update failed with the following message.
    The plugin events-calendar-pro/events-calendar-pro.php has been deactivated due to an error: Plugin file does not exist.
    I have been able to revert my site back to it’s previous state but I need your assistance with resolving this issue.

    Site URL: http://northbanknow.com/
    WordPress Version: 4.3.2
    Events Calendar Version: 4.0.6
    Events Calendar Pro Version: 4.0.6

    March 15, 2016 at 6:10 pm #1089443
    Jonathan Goldford
    Participant

    We received this same error when trying to upgrade to version 4.1. It looks like what’s happening is that the plugin folder names are changing within wp-content/plugins, which is causing that error to appear and the plugins to deactivate. Here are the new folder names we’re seeing:

    The Events Calendar PRO – theeventscalendar.compu_request_pluginevents-calendar-proversion4.1pu_get_download1pue_active_version4.0-UQBxdS
    The Events Calendar: Community Events – theeventscalendar.compu_request_pluginevents-communityversion4.1pu_get_download1pue_active_version4.0-bmdo7V

    We also had to revert our site back to a previous version. Please let us know when this is fixed.

    Jonathan

    March 16, 2016 at 9:21 am #1089734
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I got the same results on my test site as well.

    Reactivating the plugins even with the long directory names should enable the plugins to work.

    Or manually updating using these steps should resolve the issue as well:

    Manual Updates

    We are working on fixing this and will update you once we have some progress.

    Thanks

    March 16, 2016 at 1:20 pm #1089954
    Jonathan Goldford
    Participant

    Thanks Brian. We’ll wait to update until you have the issue resolved.

    March 16, 2016 at 1:47 pm #1089980
    Brian
    Member

    We will update this thread once we have a fix.

    Thanks

    March 18, 2016 at 6:07 am #1090911
    Jonathan Goldford
    Participant

    Hi Brian,

    Has there been any update on this? Are we able to upgrade the plugins using the WordPress admin at this point?

    Thanks.

    Jonathan

    March 18, 2016 at 8:01 am #1090962
    Brian
    Member

    Hi,

    We have fixed the folder changing issue and updating from the Admin will get the correct folder name now.

    March 18, 2016 at 8:16 am #1090979
    k24small
    Participant

    So the update is now good to go?

    March 18, 2016 at 1:28 pm #1091174
    Brian
    Member

    Yep

    March 22, 2016 at 11:32 am #1092533
    k24small
    Participant

    Excellent. Thank you!

    March 22, 2016 at 3:28 pm #1092649
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

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