[Josh]

Hey James,

Thanks for reaching out to us!

I may not be following the needed setup exactly, however it sounds like it may be best to set some type of meta (either some custom meta or a new taxonomy) for the events and set the course types on the event.

You could then check taxonomy of the associated event for the product ID of the ticket beings sent and attach the necessary document path that way.

Let me know if this helps.

Thanks!

[Josh]

Hey James,

Thanks for reaching out to us!

I may not be following the needed setup exactly, however it sounds like it may be best to set some type of meta (either some custom meta or a new taxonomy) for the events and set the course types on the event.

You could then check taxonomy of the associated event for the product ID of the ticket beings sent and attach the necessary document path that way.

Let me know if this helps.

Thanks!

[Josh]

Hey Ted,

Sure thing, you can attach the .ics file here as a private reply.

Thanks!

[Josh]

Hey Sandrine,

Would you mind taking a look at your theme files and see if you have a tribe-events folder there with “single-event.php” file in that folder? If so, try renaming it to something like “disable-single-event.php” to prevent it from loading and see if that addresses the issue.

Let me know if this helps.

Thanks!

[Josh]

Hey Hector,

Unfortunately we have a strict policy against accepting login credentials for sites and logging into them.

I could take a look at the front-end of the site with both activated and see if I can see any Javascript errors in the console.

Thanks!

[Josh]

Hey Tim,

If that’s the case, it is most likely just grabbing the raw value. Unfortunately this makes it more difficult for us to modify the output if this is all managed via settings within their plugin.

You can try reaching out to the team at Essential Grid and see if they have any filters in place that would allow you to target the output of the meta that is pulled in. If so, we would be able to modify that value and format at using those filters.

Let me know what you find.

Thanks!

[Josh]

Hey Deb,

Thanks for reaching out to us!

There are a couple of ways that you could approach this. The best would be to utilize the “‘tribe_events_community_form_before_template'” action and write a simple function to include your text. You could include something like the following in your theme’s functions.php file:

add_action( 'tribe_events_community_form_before_template', 'my_instruction_text' );
function my_instruction_text() {
echo '<p>My instructions above the submission form</p>';
}

Let me know if this helps.

Thanks!

[Josh]

Hey Rhonda,

Thanks for reaching out to us!

Take a look at this snippet. It should work for the category slugs that you choose to add to that array to hide from your main calendar list.

Let me know if this helps.

Thanks!

[Josh]

Hey Tim,

Thanks for reaching out to us!

Would you mind showing the code used to bring in the event start date? We have functions that you can use that allow you to display it based on the settings you have within the Events Settings > Display tab.

However, depending on the functions used, you can format it in the same location where you’re calling the content. I can give you an exact replacement here to get what you’re looking for if I can see the existing approach.

Thanks!

[Josh]

Hey Hector,

Thanks for reaching out to us!

A couple of things that will help with debugging here:

• Can you try using WP_Debug and activate both of the plugins on the site? This may give some additional information about what may be happening with the conflict.
• Additionally, with both plugins active, check your developer tools and see if there are any javascript errors on the page.

Let me know what this reveals.

Thanks!

[Josh]

Hey Russell,

No problem!

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey Siriusly,

Awesome! I’m glad you were able to get this one resolved!

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey Lluis,

Thanks for adding that! Which field type is being used in the additional fields section there when you created the Facebook URL field? Also, can you try doing a “var_dump($url_facebook);” to see what that is giving you there?

Thanks!

[Josh]

Hey Sandrine,

Sorry, I may have caused some confusion there.

Looking at the image of the single event you’ve given, I’m unable to see the rest of the page. On that page, is the sidebar that shows up on the left for the other pages on that page, just pushed down below the content? Is the sidebar there but the layout is messed up or is the sidebar missing completely on that page?

Thanks!

[Josh]

Hey Chris,

Awesome! I’m glad we were able to help get this one sorted for you!

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Author]

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