[Josh]

Hey Ryan,

Thanks for reaching out to us!

As a start, can you check the main timezone setting for your WordPress install (Settings > Timezone) and verify that it matches the timezone that you’re using for your events? It’s common for these types of issues for the timezones to be out of sync so the events may have passed in the timezone set for the site, however it hasn’t passed for the timezone intended for the event.

Let me know if this helps.

Thanks!

[Josh]

Hey Diane,

Thanks for reaching out to us!

I tested this one out and was able to replicate the issue you’re describing.

I’ve created an internal ticket for tracking this issue and you’ll be notified as we make progress on this one. I apologize for the inconvenience, let me know if you have any further questions.

Thanks!

[Josh]

Hey Corrado,

Thanks for reaching out to us!

The latest version no longer uses the default excerpt but also includes a bug where full content is used and the content isn’t limited for any of the main calendar/archive views.

 

We’ve got this bug logged in our internal tracking system and will notify you here as we make progress on this issue. I apologize for any inconvenience that this issue has caused.

In the meantime, you can fix this issue by making some quick modifications to the core plugin. These changes will get overridden with the next update which will include an official fix to this issue.

Within the main Events Calendar plugin, navigate to the src > functions > template-tags > general.php file and open it within your preferred text editor.

Navigate to line #1320 within that file. It should look like:

$excerpt = wp_trim_excerpt( $excerpt );

You can change that line to be:

$excerpt = wp_trim_words( $excerpt, ’55’ );

Where “55” is the number of words that you would like the excerpt to be there.

Let me know if you have any further questions or concerns here.

Thanks!

[Josh]

Hey Justin,

Thanks for reaching out to us!

To start, how is the button being added to the page? Is it being added to the content of the event description? If so, is it being added with inline code or is it being added via a shortcode?

Thanks!

[Josh]

Hey,

Awesome! Happy to help.

I’ll go ahead and close this thread for now. If anyone has any further questions, please don’t hesitate to open a new thread.

Thanks!

[Josh]

Hey,

I’m terribly sorry about the issue you did face with the update. Typically you shouldn’t have to update all at once, however there was an issue with Community Events that slipped through the cracks that we’ll have updated shortly.

Again I apologize for the inconvenience here. If you have any further questions, please don’t hesitate to open a new thread.

Thanks!

[Josh]

Hey Tommy,

Awesome! Happy to help.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new thread.

Thanks!

[Josh]

Hey Anthony,

Awesome! Glad we were able to get this resolved for you!

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new thread.

Thanks!

[Josh]

Hey Joey,

It may not be overwriting the WooCommerce styles here. Try using:

body.woocommerce .buttons-added {
position:relative;
}

as a more specific selector to help ensure the styles have impact.

Let me know if this helps.

Thanks!

[Josh]

Hey Michael,

Thanks for following up!

1. Since it is doing the same thing with newly created events, it sounds like this is a code level problem rather than a database/migrations issue. That’s helpful to know here.
2. Since we aren’t able to see the system information, can you verify the version of The Events Calendar that you’re using. You mention “running Version 992.0.11” however the latest version of our plugin is currently at version 4.0.
3. When deactivating, did you test the display with all plugins deactivated and a default theme activated?

Also, do you have another site that you’re using the PRO plugin on? If so, does the issue occur on that site as well? With or Without the Pro plugin activated?

Thanks!

 

[Josh]

Hey Tommy,

Thanks for reaching out to us and bringing this issue to our attention!

We’ve got this bug logged in our internal tracking system and will notify you here as we make progress on this issue. I apologize for any inconvenience that this issue has caused.

In the meantime, you can fix this issue by making some quick modifications to the core plugin. These changes will get overridden with the next update which will include an official fix to this issue.

Within the main Events Calendar plugin, navigate to the src > functions > template-tags > general.php file and open it within your preferred text editor.

Navigate to line #1320 within that file. It should look like:

$excerpt = wp_trim_excerpt( $excerpt );

You can change that line to be:

$excerpt = wp_trim_words( $excerpt, '55' );

Where “55” is the number of words that you would like the excerpt to be there.

Let me know if you have any further questions or concerns here.

Thanks!

[Josh]

Hey,

Thanks for reaching out to us and bringing this issue to our attention!

We’ve got this bug logged in our internal tracking system and will notify you here as we make progress on this issue. I apologize for any inconvenience that this issue has caused.

In the meantime, you can fix this issue by making some quick modifications to the core plugin. These changes will get overridden with the next update which will include an official fix to this issue.

Within the main Events Calendar plugin, navigate to the src > functions > template-tags > general.php file and open it within your preferred text editor.

Navigate to line #1320 within that file. It should look like:

$excerpt = wp_trim_excerpt( $excerpt );

You can change that line to be:

$excerpt = wp_trim_words( $excerpt, '55' );

Where “55” is the number of words that you would like the excerpt to be there.

Let me know if you have any further questions or concerns here.

Thanks!

[Josh]

Hey,

Thanks for reaching out to us and bringing this issue to our attention!

We’ve got this bug logged in our internal tracking system and will notify you here as we make progress on this issue. I apologize for any inconvenience that this issue has caused.

In the meantime, you can fix this issue by making some quick modifications to the core plugin. These changes will get overridden with the next update which will include an official fix to this issue.

Within the main Events Calendar plugin, navigate to the src > functions > template-tags > general.php file and open it within your preferred text editor.

Navigate to line #1320 within that file. It should look like:

$excerpt = wp_trim_excerpt( $excerpt );

You can change that line to be:

$excerpt = wp_trim_words( $excerpt, '55' );

Where “55” is the number of words that you would like the excerpt to be there.

Let me know if you have any further questions or concerns here.

Thanks!

[Josh]

Hey Anthony,

Thanks for reaching out to us and bringing this issue to our attention!

We’ve got this bug logged in our internal tracking system and will notify you here as we make progress on this issue. I apologize for any inconvenience that this issue has caused.

In the meantime, you can fix this issue by making some quick modifications to the core plugin. These changes will get overridden with the next update which will include an official fix to this issue.

Within the main Events Calendar plugin, navigate to the src > functions > template-tags > general.php file and open it within your preferred text editor.

Navigate to line #1320 within that file. It should look like:

$excerpt = wp_trim_excerpt( $excerpt );

You can change that line to be:

$excerpt = wp_trim_words( $excerpt, '55' );

Where “55” is the number of words that you would like the excerpt to be there.

Let me know if you have any further questions or concerns here.

Thanks!

[Josh]

Hey,

Thanks for reaching out to us and bringing this issue to our attention!

We’ve got this bug logged in our internal tracking system and will notify you here as we make progress on this issue. I apologize for any inconvenience that this issue has caused.

In the meantime, you can fix this issue by making some quick modifications to the core plugin. These changes will get overridden with the next update which will include an official fix to this issue.

Within the main Events Calendar plugin, navigate to the src > functions > template-tags > general.php file and open it within your preferred text editor.

Navigate to line #1320 within that file. It should look like:

$excerpt = wp_trim_excerpt( $excerpt );

You can change that line to be:

$excerpt = wp_trim_words( $excerpt, '55' );

Where “55” is the number of words that you would like the excerpt to be there.

Let me know if you have any further questions or concerns here.

Thanks!

[Author]

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