[Josh]

Hey fxdesigns,

This is actually associated with a known bug. The issue here is that when an imported event is deleted, it doesn’t get completely deleted from the database but transitioned to an event within the “deleted_event” post type. The best thing here is to delete the events under that post type from your database. Do you happen to have phpMyAdmin access? This would be the simplest way to delete those events.

To prevent this from happening again, you can add the following snippet to your theme’s functions.php file:

/*
 * Prevents iCal importer from saving a copy of "deleted" events
 * This means when you rerun an import, it will reimport any events you previously deleted
 */
function tribe_ical_dont_save_deleted () {
	$ical_importer = Tribe__Events__Ical_Importer__Main::instance();
	remove_action( 'before_delete_post', array( $ical_importer, 'deletedEventSave' ) );
}
add_action( 'wp_loaded', 'tribe_ical_dont_save_deleted' );

Let me know if this helps.
Thanks!

[Josh]

Hey renaissancecreative,

Awesome! Thanks for providing this info and snippet here!

Raymond, does this work to get the information you would like on the order email?

Thanks!

[Josh]

Hey Abby,

No problem, you could do something like:

add_filter( 'tribe_events_event_schedule_details_formatting', 'custom_show_end_time' );
function custom_show_end_time( $settings ) {
$settings['show_end_time'] = true;
return $settings;
}

to utilize that filter. This snippet would get added to your theme’s functions.php file.

Let me know if this helps.

Thanks!

[Josh]

Hey Todd,

Thanks for reaching out to us!

Try adding the following to your theme’s stylesheet:

.single-tribe_events .tribe-events-event-meta {
clear:both;
}

And see if that helps to get the display working the way it should in this particular scenario.

Thanks!

[Josh]

Hey Abigail,

Thanks for reaching out to us!

To clarify, after a user has successfully submitted an event and they go in to edit that event on the front-end of the site the Organizer doesn’t reflect the previously selected and applied organizer for the event within the dropdown but shows the organizer from the default organizer setting?

Thanks!

[Josh]

Hey Larry,

Thanks for reaching out to us!

I just took a look at the site associated with this request and was able to see the list displaying more than the 4 described (https://cloudup.com/cqxohzvur9g). Did you happen to find a resolution to your previous issue or was there a different site where you were experiencing this particular issue?

Thanks!

[Josh]

Hey KC,

Thanks for reaching out to us!

A lot of this type of stuff can be controlled by your active theme. You can check the difference by switching to a default WordPress theme.

To possibly help with some of the issues you are seeing though, would you mind sharing what theme you’re currently using as well as possibly some screenshots of the issues you’re describing?

Thanks!

[Josh]

Hey Emily,

Thanks for reaching out to us!

Would you mind deleting the core Events Calendar plugin from your site and re-downloading the plugin from the WordPress.org repository and activating to see if this fixes this particular issue?

Thanks!

[Josh]

Hey Bernard,

Thanks for reaching out to us!

We always recommend using the latest version of WordPress as well as WooCommerce when working in general. The same when working with our plugins. We update them to ensure continued functionality with the latest versions of all necessary plugins and core.

In this process, we don’t test to ensure that older versions of other plugins continue to be compatible. So, the best approach is to build/setup in a way that you can guarantee continual updates for all plugins.

We don’t have any specific testing or review for the Zapier add-on for WooCommerce. The best thing to do for these types of things is to just try it out. If it doesn’t work after testing, we’re happy to give you a refund for any purchases within 30 days of original purchase.

Let me know if this helps.

Thanks!

[Josh]

Hey,

Thanks for reaching out to us!

Would you mind giving a little more detail about what you’re wanting to see as a widget? Is this the ticket form that you’re wanting as a widget?

Currently, with Event Tickets and Plus, you can have the form added on any post type (posts, pages, custom post type). From there, you can modify with some snippets where it does display within the page.

Thanks!

 

[Josh]

Hey Dan,

Thanks for reaching out to us!

You should be able to get the information the way that you’d like. Would you mind giving a little more detail about what you’re trying to accomplish? I’d like to get you pointed in the right direction with a snippet but this could go a couple of different directions depending on the use.

Thanks!

[Josh]

Hey James,

Thanks for reaching out to us.

Currently the map for the venue is set to pull from the address provided for the venue.

You can modify this by following our Themer’s Guide and replacing the single venue template and customizing within your theme. You can find some info here on an iframe option where the longitude and lattitude coordinates can be used to embed your map. http://stackoverflow.com/questions/17290256/get-google-map-link-with-latitude-longitude

Let me know if this helps.

Thanks!

[Josh]

Hey Linda,

No problem!

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey Marion,

Thanks for providing the functions file info here.

You’ll need to add “add_action( ‘pre_get_posts’, ‘tribe_post_date_ordering’);” right above the function added at the end of the file. This allows it to hook into that main query and let the settings you’re adding there to take impact.

Let me know if this helps.

Thanks!

[Josh]

Hey Osmundo,

No problem!

The core issue in this thread most likely won’t be addressed in an upcoming release (unless what you’re currently experiencing happens to get addressed in a seemingly unrelated issue).

Did you have a chance to follow the Testing for Conflicts procedures linked above to see if the issue persisted with other plugins deactivated?

Thanks!

[Author]

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