Crisoforo

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Viewing 15 posts - 121 through 135 (of 144 total)
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  • in reply to: Event lists are being displayed in error on admin side. #1412041
    Crisoforo
    Keymaster

    Hi Michael!

    I hope you are doing great.

    This looks like a conflict with other plugins or theme, can you confirm by using or guide to test for conflicts.

    Let us know how that goes to see if there is anything else we can do for you.

    Thanks and happy holidays.
    Crisoforo

    Crisoforo
    Keymaster

    Hey there.

    First of all welcome to the support forums. This can be done via WordPress hooks so you need to paste a little snippet of code in your functions.php in your active theme.


    function tribe_community_event_remove_default_map_options( $event_id ) {
    $venue_id = tribe_get_venue_id( $event_id );
    update_post_meta( $venue_id, '_VenueShowMapLink', 'false' );
    update_post_meta( $venue_id, '_VenueShowMap', 'false' );
    }
    // This will remove the default options only on new commuity events created
    add_action( 'tribe_community_event_created', 'tribe_community_event_remove_default_map_options' );

    The code above will make sure every new community event created will remove those 2 default options however if you want to do that as well every time a new community event is updated as well you need to add the following line of code as well.


    add_action( 'tribe_community_event_updated', 'tribe_community_event_remove_default_map_options' );

    Let me know if you have any questions about this.

    Best and happy holidays.
    Crisoforo

    in reply to: remove title on special events page #1411922
    Crisoforo
    Keymaster

    Glad to know that helps.

    I’m going to close this ticket, let me know if you need something else.

    Best
    Crisoforo

    in reply to: Set content="noindex,follow" via a robots.txt file #1411405
    Crisoforo
    Keymaster

    Hey Keith!

    We don’t have a specifc option to disable this directly from the admin panel but you can overwrite this behavior by adding a small snippet of code into a file called functions.php in your active theme that prevent this behavior.


    add_filter( 'tribe_events_add_no_index_meta', '__return_false' );

    Just a heads up this setting might be useful as it is as will prevent to index pages like this:

    As the main page:

    Is going to be indexed and prevent any pagination pages to be indexed but if you prefer to have this behavior with placing the snippet of code into your functions.php file you should be all set.

    Best and happy holidays.
    Crisoforo

     

    in reply to: license transfer from development to live #1411397
    Crisoforo
    Keymaster

    Hey!

    Thanks for showing intereset in us, we have an article about this topic, but long story short as long as your development site is on any of the following domains should be fine:

    1. *.dev
    2. *.test
    3. *.local
    4. *.tribe
    5. *.staging
    6. localhost

    So anything like: mysite.local or just localhost is not going to count.

    Please let us know if you have more questions about this but we higjly recommend you to give it a read to this article as it explains this in more detail and has more FAQs as well.

    Best
    Crisoforo

    in reply to: Better HTML structure in date and time meta output #1411393
    Crisoforo
    Keymaster

    Hi there!

    Thanks for reaching out to support. There is a filter you can use to change the markup of the date or any content inside of it, you can add the following snippet of code in the functions.php file, the file can be found into your current active theme.


    // functions.php file
    function tribe_change_event_schedule_markup( $markup ) {
    // make sure your date separator has one space before and after on the settings
    // first place is the part to change, second part is the new markup and last one is where should search.
    $markup = str_replace( ' | ', ' | ', $markup );
    // make sure your time separator has one space before and after on the settings
    // first place is the part to change, second part is the new markup and last one is where should search.
    $markup = str_replace( ' - ', '
    - ', $markup );
    return $markup;
    }
    add_filter( 'tribe_events_event_schedule_details_inner', 'tribe_change_event_schedule_markup' );

    With the code above will replace the default separators but only if they have a space before and after so you can adjust as needed based on your settings in Events > Display.

    Let me know if you have any questions about this or how that goes.

    Best
    Crisoforo

    Crisoforo
    Keymaster

    Hey there.

    Thanks for reach out. Unfurtunatelly this question is related about WordPress taxonomies. We can give you some guidance and support here for any of our plugins and related.

    You might be able to find more about this in the WordPress Forums, but looks like you need to add the code in your file called: functions.php. 

     

    in reply to: Event Calendar Pro Won't Activate #1411328
    Crisoforo
    Keymaster

    Hi Steven!

    I hope you are doing great. Would you mind answer some questions to understand a little bit better your problem so we can find a solution for it.

    1. What plugins especificallly are having the issues to be activated?
    2. Do they present any error / warning on the admin panel when activated?
    3. Can you test for any conflicts with any other plugins / theme.
    4. In what order are you activating the plugins?
    5. Can you try by deleting them and install each manually

    Please let me know how each step goes and hopefully one of them help us to find a solution to your problem.

    Best
    Crisoforo

    in reply to: Featured highlight color not changing #1411323
    Crisoforo
    Keymaster

    Hi Cory!

    I hope you are doing great. Sorry to know about this problem you are facing, I tried to reproduce this problem on my end with the default WordPress theme (Twenty Sixteen) and this is working fine, would you mind trying this with the default theme to see if there is no theme conflict. (We have a guide for testing conflicts as well).

    Let me know how that goes so we can find a solution to the problem.

    Thanks,
    Crisoforo

    in reply to: Error Message #1411280
    Crisoforo
    Keymaster

    Hi there.

    Sorry about this, the issue you are facing at the moment is something we have reported back to the developmen team.  A solution for this problem is being worked. In the mean time you should be able to update the plugin manually, this guide gives you a step by step in how to do it.

    As soon as we have an update for this problem I will let you know. Thanks for your understanding and patience.

    Let me know if you have any other questions.

    Thanks,
    Crisoforo

    in reply to: No aparecen los eventos de este año #1411276
    Crisoforo
    Keymaster

    ¡Excelente! Me alegra saber que esto haya solucionado tu problema.

    Y recuerda que estamos aquí para poder apoyarte.

    Feliz Navidad y prospero año nuevo.

    PS: Voy a cerrar el ticket debido a que a quedado resuelto.

    Saludos

    Crisoforo.

    in reply to: The Events Calendar PRO: Download failed. cURL error 61: #1411269
    Crisoforo
    Keymaster

    Hey Cheryl.

    I hope you are having a great day, thanks for reaching out to support. Unfurtonately this is a known issue and has been reported for others users as well, the development team currently is working on getting it resolved as soon as possible. In the meantime we recommend to use a manual update process while this is being resolved.

    We really appreciate your patience and understanding while this issue is being resolved. If you have any other question about this feel free to reach out again. I will leave this one open, I will send you an update as soon as we have a fix for this problem.

    Thanks,
    Crisoforo

    in reply to: 4.4.21 installs 4.4.20.1 #1411267
    Crisoforo
    Keymaster

    Thanks Greg.

    This is a known issue, and the development team is working on getting it resolved. In the meantime we recommend to use a manual update process while this is being resolved.

    We really appreciate your patience and comprension on this one and notify you back as soon as we have an update from the development team.

    Please let me know if you have any other questions about this topic.

    Best
    Crisoforo

    in reply to: remove title on special events page #1411085
    Crisoforo
    Keymaster

    Hi Mei!.

    I hope you are doing great. I’m not sure if you are referring to the title inside of the red circle (see next image).

    Let me know if that’s correct if that’s the case you can hide the title on the categories using a filter, as follows:


    // File: functions.php
    function tribe_remove_title_on_categories_page( $title ) {
    // Return Empty title on categories.
    if ( tribe_is_event_category() ) {
    return '';
    }
    // Return default otherwise.
    return $title;
    }

    add_filter( 'tribe_get_events_title', 'tribe_remove_title_on_categories_page' );

    Or if you want to go a step further you can customize the template being used by following the Themer’s guide., depends on your default type of view I guess is list you can edit the file:

    list/content.php

    Or if you have a different view like map:

    map/content.php

    To overwrite the default structure of your markup to match your needs.

    Please let me know if you have any other particular questions about this.

    Best
    Crisoforo

    in reply to: Version number issue #1410881
    Crisoforo
    Keymaster

    Hey Tyler!

    This issue has been resolved by one of the developers on the team and should be fixed. Let me know if you are still experiencing this problem.

    Thanks,
    Crisoforo

Viewing 15 posts - 121 through 135 (of 144 total)