Hey Cheryl.
I hope you are having a great day, thanks for reaching out to support. Unfurtonately this is a known issue and has been reported for others users as well, the development team currently is working on getting it resolved as soon as possible. In the meantime we recommend to use a manual update process while this is being resolved.
We really appreciate your patience and understanding while this issue is being resolved. If you have any other question about this feel free to reach out again. I will leave this one open, I will send you an update as soon as we have a fix for this problem.
Thanks,
Crisoforo