Craig

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Viewing 15 posts - 16 through 30 (of 62 total)
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  • in reply to: Ticket Sale Start Date Rounding Up So Can't See Tickets #1478780
    Craig
    Participant

    Your statement that it only rounds up if nothing is entered in is not true.

    At 5:47 am, I entered in a ticket to start selling at 5:30 am server time. When I saved it, the start sale time changed to 6:00 a.m. server time.

    So no ticket appeared like I mentioned in the first message. I went through the process of updating all your plugins first.

    Thanks,
    Craig

    in reply to: Ticket Sale Start Date Rounding Up So Can't See Tickets #1478094
    Craig
    Participant

    I am able to add those times. But what I want to be able to do is to always see the tickets after I save the event by going to the published page.

    That is not always possible due to the way earliest time the tickets can be available, which is rounded up to the next half hour.

    Like I said before…

    So if I save a ticket at 8:47 a.m., it will be rounded up to 9:00 a.m. as the ticket sale start time. That makes viewing the ticket impossible for another 13 minutes, which in turn.makes it difficult to make sure the page appears correctly.

    Thanks,
    Craig

    in reply to: Ticket Sale Start Date Rounding Up So Can't See Tickets #1477376
    Craig
    Participant

    Actually, I can’t alter it backwards in time. And since it automatically adjusts forward, it’s impossible to see the tickets until the top or bottom of the hour. That means my clients have to just trust the tickets will show up or wait up to 15 minutes to do a test. It’s not a great user experience if someone can’t see what their page will actually look like.

    Again…can you please ask if there is something to be done about this? It’s frustrating to spend a couple hours trying to figure out why tickets aren’t showing up only to have you say “you can adjust it” when actually I can’t adjust it in a way that helps with the issue I described.

    Thank you,
    Craig

    in reply to: Ticket Sale Start Date Rounding Up So Can't See Tickets #1476412
    Craig
    Participant

    Hi Jaime,

    That is what we’ve been doing from the beginning. Can you please ask the developers how the time is set and ask if there’s a way to override having it round up and instead have it round down?

    Thanks,
    Craig

    in reply to: Filter Bar Pretty URL Permalinks #1372579
    Craig
    Participant

    Thanks for the thorough reply, Barry. The use of multiple filters makes sense to me.

    I’m not sure about the SEO prominence of the categories. I have a launch coming up with a site that has good category coverage in organic results even with a poorly optimized Magento site. I’m hoping that will continue once we launch. If I notice differences either way, I’ll be back on this thread or another one.

    Thanks again…

    Craig

    in reply to: September Dates on Calendar Don’t Match Days #1356749
    Craig
    Participant

    Hi Andras,

    My bad on this. Early onset senility. I was looking at the end of August. I have noticed my eyes often do that at the end of the month.

    I wonder if there’s a way to mix a view that has “this week” and the next four weeks lazy loaded with a click? I’ll think through this and maybe put in a vote on Uservoice.

    Thanks,
    Craig

    in reply to: REST API Ticket ID? #1342762
    Craig
    Participant

    Hi Cliff,

    I could be wrong, but I don’t think full CRUD is needed for the API in order to make it work with Woocommerce, as that already has a full API. I don’t need to add any products using the API.

    If the associated ticket ID is available and that is in the Woocommerce system as a product, we should be able to utilize the writeable order system already, right?

    Would you mind asking your other gurus about it and see if that may be true?

    Thanks,
    Craig

    in reply to: Stock Not Reducing with Manual Orders #1338778
    Craig
    Participant

    Hi Andras,

    Thanks for your help. I’ve never seen that option before.

    Best,
    Craig

    in reply to: Import Mapping Issue #1300772
    Craig
    Participant

    This reply is private.

    in reply to: Import Mapping Issue #1291248
    Craig
    Participant

    Hi Cliff,

    Thanks for letting me know about the patch. Unfortunately, I have a site that’s about ready to go live with the exception of pretty images for the Events.

    Is there any other CSV import plugin that is compatible with TEC? I’ve done some of this in the past, but they have caused issues with end dates.

    Thanks,
    Craig

    in reply to: Import Mapping Issue #1290318
    Craig
    Participant

    Hi Cliff,

    Here you go. I downloaded this from the the google sheet you provided.

    Thanks,
    Craig

    in reply to: Import Mapping Issue #1289019
    Craig
    Participant

    I uploaded the test data supplied. The featured image did not load, however. Everything as far as the mapping seemed fine, though.

    I’ll definitely need to be able to get the images uploaded.

    Thanks,
    Craig

    in reply to: Importing Recurring Events #1284600
    Craig
    Participant

    Thanks, Cliff. Sorry I missed this before. I’ll definitely add it to UserVoice.

    Best,
    Craig

    in reply to: Upgrade to Business License? #1282594
    Craig
    Participant

    Never mind. I found the option under License Keys.

    in reply to: full-address.php template file? #1275235
    Craig
    Participant

    Hi again,

    I have updated everything and I see the same issue. I was eventually able to work around the issue with a bit of searching around, but it seems it’s something that should be taken care of through documentation or otherwise as this took me at least an hour to work through.

    In template-tags/venue.php, the following exists:

    /**
    * Full Address
    *
    * Returns the full address for the venue. Function uses the views/full-address.php template which you can override in your theme (including google microformats etc).
    *
    * @param int $postId Can supply either event id or venue id, if none specified, current post is used
    * @param bool $includeVenueName
    *
    * @return string Formatted event address
    */
    function tribe_get_full_address( $postId = null, $includeVenueName = false ) {
    $postId = tribe_get_venue_id( $postId );
    $tec = Tribe__Events__Main::instance();

    return apply_filters( ‘tribe_get_full_address’, $tec->fullAddress( $postId, $includeVenueName ) );
    }

    You’ll notice in the comments it says the “uses the views/full-address.php template”. From what I can tell, this is nowhere to be found anymore and view/modules/address.php is used instead.

    I see the schema information is still appearing on the page for the location, so that is good. Maybe just a note to change the comment in this file so others aren’t searching around for the same thing later.

Viewing 15 posts - 16 through 30 (of 62 total)