[Cesar]

Hi Shelby,

Don’t worry 🙂

[Cesar]

Hi Shelby,

Installing all from the scratch did not work. This is the troubleshooting I’ve done:
1) Twenty Seventeen activated.
2) wp-config.php >
define( ‘WP_DEBUG’, true );
define( ‘SCRIPT_DEBUG’, true );
define( ‘WP_DEBUG_LOG’, true );
However, none error file is logged inside wp-content as before, which means for me that there is no errors at wp’s level.
3) Disable all the plugin other than the modern tribe ones.
4) I’m having a console error.

16:16:54.859 jquery-migrate.min.js?ver=1.4.1:2 JQMIGRATE: Migrate is installed, version 1.4.1
16:16:54.870 events-community-tickets.min.js?ver=4.4.4:1 Uncaught ReferenceError: TribeTickets is not defined
at events-community-tickets.min.js?ver=4.4.4:1
(anonymous) @ events-community-tickets.min.js?ver=4.4.4:1

5) I’m not using any adblock whatsoever.

Please take a look to the new System Information file.

Thank you.

[Cesar]

Hi Patricia,

This workaround worked well.

Thank you.
Cesar

[Cesar]

This reply is private.

[Cesar]

Thank you Shelby,

Yes, that would be nice if we add this information in the knowledgebase.

Please let me know if there is any update. 🙂

Regards,
Cesar

[Cesar]

This reply is private.

[Cesar]

Hi Patricia,

I tried to install the just released extension Calendar Widget Areas and I’m having the same problem. For information, Add a “View Tickets” link for viewing, printing, and downloading tickets is active in my website and I really believe this is the source of the problem.

Regards,
Cesar

[Cesar]

Hi Shelby,

Yes, the fields that I can import from FB is important because I’m going to develop function (I hope so) to import FB events in front-end. By the way, you don’t have something that does it?

And for your second request, you can find a CSV file example here in this knowledgebase article.

Perfect!

Thank you.

[Cesar]

Hi Jennifer,

Unfortunately, custom ticket fieldsets are not available out of the box with Community Tickets. Sorry for the bad news! It would be possible with a bit of customization. We are not currently able to do customizations, but our themer’s guide has some great info to get you started if you’d like to give it a shot!

OK

Concerning “Ticket Fieldsets”, I sorted it out: now I can see custom fields in all the tickets. However, “The name and contact info of the person acquiring tickets is collected by default” option does not work.

I don’t why just attendee 1 is only collected.

Please see capture 1 & 2.

I remember there was an option during the ckeck-out to tell if collect or not all the names.

[Cesar]

This reply is private.

[Cesar]

Hi Jennifer.

Please checkout what I see in Tickets section in front-end > Tickets Front-End.png (Request information for each attendee during registration option does not appear).

In WP Admin interface, it is the same case inside Ticket Fieldsets section > Ticket Fieldsets.png

Finally, when editing a ticket through wp_admin, I’m able to see the option > Ticket edit wp_admin.png

[Cesar]

Hi Patricia,

After playing around with the plugins, there is a conflict between tribe-ext-view-tickets.zip and tribe-ext-select-ticket-providers.zip

Can you please try to activate both on your lab?

[Cesar]

This reply is private.

[Cesar]

Please close this thread. It works now.

[Cesar]

Thank you Andras!

[Author]

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