[callanwolde]

I rolled back the WooCommerce tickets plugin to 3.4 and it removed the error. Some conflict with 3.5?

[callanwolde]

So, I think the issue was the versions of the plugins. We were on version 3.0, which pre-dated that feature. However, we’re in a bind now because I updated all of the plugins (in hopes of getting the resend Ticket option) but now I get the error “To begin using WooTickets, please install the latest version of WooCommerce.” Even though it IS installed, and every plugin has the latest version:

WooCommerce: 2.0.14
Events Calendar PRO: 3.5.1
The Events Calendar: WooCommerce Tickets: 3.5
The Events Calendar: 3.5.1

So now I can’t see any ticketing options at all on the events calendar. Any ideas?

[callanwolde]

FYI, in that screenshot (http://img33.imageshack.us/img33/1779/6vym.png), I highlighted the fourth div, which is the one that I’m trying to target. The “display:block” on the third div is a result of my jQuery hack, so that would be removed if you guys have a real solution. Thanks, Kenny.

[callanwolde]

Kelly and Barry,
That CSS snippet does not work because the target class .tribe-events-meta-group-other doesn’t exist. That was the first solution I looked for (and the reason for the whole problem). All of the meta divs have the same class of .tribe-events-meta-group

Here’s a screenshot of my Chrome inspector showing the HTML output that I have to work with: http://img33.imageshack.us/img33/1779/6vym.png

As of now, I’ve had to rely on a super-hacky jquery fix I made. It’s not ideal and I’d appreciate a non-hack solution if there’s one to be had.

Thanks!
Kenny

[callanwolde]

I’d rather hide all of the custom fields, including the .tribe-events-meta-group container. But I’d settle for just hiding the one.

[callanwolde]

Barry, thank you.
I was able to add the custom field to the email. However, I don’t want it to display on the actual event page. I can’t hide it with CSS because it doesn’t have a unique class (All of the event meta sections are .tribe-events-meta-group). And I can’t find any code snippets from the documentation that will help me. I read through https://theeventscalendar.com/support/forums/topic/trying-to-hide-metadata-in-the-3-version/ and its related links, but still no joy for hiding only the custom fields. Any help here?

It looks like getting the individual ticket price into the email template is over my head. If you’ve thought of another way to include the individual ticket price in the /tickets/email.php template, please do let me know. Showing the price on a purchased ticket seems like a basic need for any ticketing template, so please take this as a feature request.

Thank you!
-Kenny

[callanwolde]

(P.S. Love your products, but this forum input could use some serious formatting help!)

[callanwolde]

Having similar issue:
Confirmation email from the site? Yes.
PayPal payment confirmation? Yes.
TIckets not received by customer.
Tickets show up in Woocommerce.

[callanwolde]

None of the ticketing features/functionality show in the events editor.

[callanwolde]

Yes, WooCommerce is activated, since the option on the plugin is to deactivate.

[callanwolde]

Not seeing tickets on events pages or listings either since upgrading WooTickets, and Calendar/Calendar PRO.

I am getting this error message: “To begin using WooTickets, please install the latest version of WooCommerce.” I do have the latest version, though. Here’s the list:

* WooCommerce 2.0.12
* The Events Calendar 3.0
* Events Calendar PRO 3.0.1
* WooTickets 3.0

Any suggestions?

[callanwolde]

Barry,

Any news yet on the WooThemes (Canvas for me) fix? I very much like the Calendar PRO features and want to use it on my site, which launches soon!

[callanwolde]

What further information do you need? I’m sure we would all be happy to help.

[callanwolde]

jbalfour, how did you switch back to the earlier version? I have a review meeting in an hour!

[callanwolde]

Same Canvas theme, same problem: No events listed at /events.

Also, the drop-down lists for the Default Content settings (organizer, state, venue, country) in the settings page are staying open. Very strange behavior.

Trying to launch this site in a week, so am looking for an immediate solution!

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