Brook

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Viewing 15 posts - 3,946 through 3,960 (of 4,796 total)
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  • in reply to: Google Calendar #215481
    Brook
    Participant

    Thank you so much! That gave me everything I needed to isolate and reproduce the glitch. I have reported this as a bug to our developers. They can now look into the issue, find the root cause, and then make a patch for it. That patch will be included in a forthcoming version of our plugin, though I can not say which version yet because we do not know. I have added this topic to our bug tracker. Once a fix for it is ready to be deployed one of the developers will contact you and let you know.

    Does that all make sense? Please let me know. Cheers!

    – Brook

    in reply to: pro plugin conflict with homepage pagination #215440
    Brook
    Participant

    That is probably best jonwalker72. I have to direct you elsewhere when you came to us for support. But, the truth is that our plugin works fine with paging in most themes.

    The article I pointed you to should generally only apply if you have checked that box. This is the first time I have ever seen a page stop working because of Tribe plugins. It is possible that there is a JavaScript conflict between our plugin and the theme. In which case he might need to change how his JS works, or on rare occasion we have found that our namespacing or rules are overly generic and we have made adjustments. Either way, if your theme developer is interested in making his theme compatible with TEC he can contact [email protected]. We do have 750,000 downloads, so often times theme devs are interesting in making their plugin compatible. We do our best to work with theme developers when possible. Cheers!

    – Brook

    in reply to: Google Calendar #214721
    Brook
    Participant

    Howdy eeventkz,

    I am sorry, I was unclear. Can you please post a link to your WordPress website with The Events Calendar install, specifically to the event that you are having trouble importing on that site. That way I can click the “+  Google Calendar” link myself?

    The URL you posted is probably. too long. URLs do have a maximum size. That said I am unable to reproduce that style of URL on my testing install. Our URLs do not transmit data like that. A working link to your WordPress site where this event resides will be most helpful. Thanks!

    – Brook

    in reply to: day view not working correctly #214711
    Brook
    Participant

    Howdy hackauf,

    That order is not so random now. Basically the events are displayed Chronologically. So if you have an event starting in January, it comes before the event Starting in May. Likewise One in May comes before ones from June, etc.

    I realize that this looks a little funky on Day View. We are currently trying to find a way to improve this. One of the suggestions was for events that started before today to appear under the “All Day” events heading. Would that solution work for you?

    Until we revise the way this works, the current function is really the best solution I can offer you. I hope you understand. Always feel free to ask questions if you have them. Cheers!

    – Brook

    in reply to: Feed listing all events on top #214707
    Brook
    Participant

    Thanks for the extra into cjzurcher!

    So basically it is clear that something is changing the <pubDate> RSS field to use the event Start date instead of the pub date. This is not normal.

    First, we can double check that this is not a bug. If you go to this event, click “Edit Event” (if you are logged in), what does the Publish Date field box show? Example of the box. Does it show something like “Sat, 06 Sep 2014 10:00:00”? If so, then change the date to the date you actually published this item.

    If the Publish Date field shows that it is from the past, and not the future, then we need to test if there is a conflict. These instruction walk you through testing for a conflict:

    Could you try temporarily activating the default Twenty Thirteen theme, and seeing if the issue persists.

    If disabling the theme fixes it, we have narrowed the issue down to a theme conflict. Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it?

    If the issue persists in the default Twenty Thirteen theme, then we have a different set of debugging steps. Please keep the Twenty Thirteen theme enabled, and also disable any plugins other than the ones from Modern Tribe to see if that fixes it. If it does, please try reenabling the plugins one at a time until the issue resurfaces. When it does resurface, can you let me know which plugin caused that to happen?

    If none of the above fixed the issue then there is one last thing we can try. You say you are not sure if you have modified the plugins. Have you ever seen this tutorial? We need to be 100% clear on this, because if you have modified the plugins a modification could easily be causing this.

    Pardon the length of this post. I just wanted to layout all of the possible testing instructions for you, so you do not have to wait on responses from me. Hopefully one of the initial tests will help us find the issue!

    Does that all make sense? Did that help fix or isolate the cause? Please let me know. Cheers!

    – Brook

    in reply to: How to hide past events #214681
    Brook
    Participant

    Howdy barn2media,

    I would love to help you with that. I actually have a great starting point of code for you. It is a simple modification of existing snippet. It will no doubt require further testing and modification on your part, but the principle behind it is that it hooks into our tribe queries, if this is not the admin area then it adds an extra WP Query param that hides events whose end dates are before the current server time. Simple enough aye? Hopefully that will work for you. You might have to add some extra logic for edge cases and stuff though, so test the code thoroughly.

    Does that all make sense? Did that work for you?

    – Brook

    in reply to: How to hide past events #214679
    Brook
    Participant

    Howdy barn2media,

    I would love to help you with that. I actually have a great starting point of code for you. It is a simple modification of existing snippet. It will no doubt require further testing and modification on your part, but the principle behind it is that it hooks into our tribe queries, if this is not the admin area then it adds an extra WP Query param that hides events whose end dates are before the current server time. Simple enough aye? Hopefully that will work for you. You might have to add some extra logic for edge cases and stuff though, so test the code thoroughly.

    Does that all make sense? Did that work for you?

    – Brook

    in reply to: Issue with Events Calendar PRO 3.5.2. licence #214671
    Brook
    Participant

    Howdy nedc,

    I am happy to help you with this.

    That error might be showing up if you have update either The Events Calendar or Events Calendar PRO to 3.6.1, and yet the other plugin is still on 3.5.2. You must update both simultaneously. If you are unable to update PRO because of a license issue, then follow this tutorial for disconnecting it from a test/dev site, and connecting your license to the actual site.

    Does that make sense? Did it solve your issue? Cheers!

    – Brook

    in reply to: Feed listing all events on top #214085
    Brook
    Participant

    Howdy cjzurcher,

    By default Events items are sort by pubdate, the same as blog items. That means if you add an event today, even if that event takes place in the distant past or future, it will showup with today as the pubdate. If tomorrow you add a blog post, then that blog post will show up first, and the event second. Is that what you are experiencing? If not, have you made any modifications to the plugin that might be affecting it here?

    What sort order do you want your feed items to have? Do you want them to be sorted by Publish Date, or something else?

    Let me know please. Cheers!

    – Brook

    in reply to: pro plugin conflict with homepage pagination #214072
    Brook
    Participant

    Howdy jonwalker72,

    That is no good! I wondering if you go to Wp Admin > Events > Settings and look for the box “Include events in main blog loop”, is that checked? What happens if you uncheck that box, does paging work?

    Some themes and even other plugins implement their own paging schemes. Unfortunately when they implement their own instead of using WordPress’ provided one they open the door to conflicts, and sometimes our plugin will be the one that conflicts. You might be able to modify your themes pager to use the WordPress standard one. This article dives into the conflicting paging schemes in a little more detail.

    Please let me know if you have questions. Thanks!

    – Brook

    in reply to: SQL2 #214058
    Brook
    Participant

    Howdy websource,

    Sadly that is the only way to get the data you wanted. You will have to sort through and find which queries you need. I know it is a bit of a pain, but it is simply the nature of the information you desire — hard to find.

    – Brook

    in reply to: Google Calendar #214045
    Brook
    Participant

    Howdy eeventkz,

    Thanks for posting. It is possible that there is a limit to the size of even that Google Calendar lets you import. To verify this, can you please post a link to the specific event that will not import for you? I can then try importing it as well and test further. Thank you!

    – Brook

    in reply to: Filter Bar as a Widget? #214039
    Brook
    Participant

    I am happy to answer those questions. First..

    I actually DONT own the plug-in. I was going off the video preview.

    Knowing that changes my answer a little. It might be easier for you to simple wrap the filterbar in your theme’s sidebar HTML. For lots of themes this is something like:

    <div class="sidebar"><h2 class="widget-title">Filterbar</h2>[filterbar code]</div>

    This can be accomplished by a very simple theme overide, and can make the filterbar look like a widget area.

    The filterbar respects heirarchy, and lists in alphabetical order. However, there is a small glitch right now where sub categories are in rever alphabetical order. So this is actually what is happening:

    • A
    • B
      • Z
      • Y
      • X
    • C
    • D

    We will of course be fixing that though in the future. Let me know if there is anything else. Thanks efromdc!

    – Brook

    in reply to: day view not working correctly #213098
    Brook
    Participant

    Thank you for doing that hackauf. The bug that we discovered is that events are displayed in reverse order, however your events are clearly more random than that. This particular bit of code pasted in your theme’s functions.php file fixed the reverse order bug. It is quite possible it will fix this bug for you as well, or at least part of it. Would you mind trying this code out? Thanks!

    – Brook

    in reply to: User Submission #212567
    Brook
    Participant

    Howdy wethinkfast,

    There is indeed a way! Best of all, all the work that goes into creating it has already been done for you. Checkout our Community Events addon. It has plenty of options for you. You can anonymous allow events from anyone, or only from registered users. Submitted events can be put into Pending Review. And much more.

    Please let me know if you have any questions. Cheers!

    – Brook

Viewing 15 posts - 3,946 through 3,960 (of 4,796 total)