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I am glad to hear you got it working. That is funky behavior. It now makes sense why it rewound. I am talking to the dev about updating that code to prevent this from happening.
However, after that changed i thought it would be solved but events started DESC sorting anyway.
Is this a problem for you? If so, how were you hoping it would behave?
– Brook
You might try recreating that event, and make sure it is created with the same Eventbrite user account that you generated the API key with. If that is not possible, you should contact Eventbrite and find out why your API key does not have access to your own event. That is really a very strange problem. They will likely need both your event ID and your API key to investigate.
– Brook
Howdy guidonietmann,
Your solution in the second post is exactly what I would have done. There are a number of options there, but one way or another a customer will have to sort through them. The way you did it they can look at them all one page and with one click make their choice.
If you did want to split it up into a two step process that is doable but it is going to require quite a bit of customizing. Keep your current setup on the backend with those 5 tickets the same. You would want to hide the WooTickets section from this event via our APIs. Then you could recreate a custom ticket area however you want it setup. Then via the WooCommerce API you could add the relevant product/ticket to their cart based on their selection. Certainly going to be very complicated to do, but it would allow you to make it exactly how you want.
Does that answer your question? Let me know if you have any followups. Cheers!
– Brook
Howdy xrossglobalgroup,
You can only import Eventrbrite events that your Eventbrite API key is authorized for. When you go to WP Admin > Users > Your profile, is the API key their accurate? Is that key authorized to import the event you selected? Did you create the event with the same Eventbrite account you generated the API key from?
I hope that helps us figure out a resolution. Let me know if I can be of further assistance along the way. I am happy to help. Cheers!
– Brook
Howdy jsoto22,
What you want to do is go to the individual sites dashboard page. Then Events should show up in the right hand area. If you are in the network admin area though, you can access license keys and network settings by going to Settings > Events Settings. But, the majority of the options are in the individual sites admin areas which can easily be found by clicking on one and then clicking its dashboard link.
Does that all make sense? Did it answer your question? Please let me know. Cheers!
– Brook
Howdy Andrej,
That is certainly possible. You will need to create a theme override. The file you want to override is “the-events-calendar/month/tooltip.php”. There are a few different PHP functions you can use to output venue data:
- tribe_get_venue
- tribe_get_venue_id
- tribe_get_venue_label_plural
- tribe_get_venue_label_singular
- tribe_get_venue_link
- tribe_get_venue_website_link
- tribe_get_venues
Add the PHP function you want to that tooltip.php override that you created.
Did you understand everything I said? It is not a problem that you do not speak English natively. I will happily clarify anything that I can. Thank you for commenting here!
– Brook
Haha! Well that’s no good. I guess our fast forwarder has a rewind setting.
Did you copy/paste the code exactly as it appears? Or did you add a date to the function call as outlined in the comment on line 74 of that code? If you added a date, it sounds like you should just remove it. You do not need to pass it a date at all. If you do not pass it one it *should* fast forward. Looking through the code I do not see any way it could rewind otherwise, unless your server is set to the incorrect time/year.
I want the current month to be visible as calendar but in the event list underneath it would be nice if events that are upcoming would be displayed (with date). That would not confuse anyone?
Ahh. I could see that for sure. You should throw your votes behind that feature suggestion. Maybe add a comment about how the calendar itself would stay on the current month? That had not event occurred to me, it’s a really good idea.
Cheers!
– Brook
Hey hound, thanks for waiting! Has anything changed your timezone settings? Sometimes those get reset. If you go to WP Admin > Settings > General, and look for the timezone box, is it setup proper?
– Brook
Howdy whollymackerel,
There certainly is. If you go to WP Admin > Settings > General, and look for the Timezone drop down. Is it set to the wrong one? If so, swap it about to the proper setting. Generally selecting a city instead of + or – value is the best option.
– Brook
Howdy Cheryl (?),
I am going to assume that email is from you and that you have copied and pasted it here in case this response was faster. I am happy to assist again.
It sounds like you would appreciate some further information here. Assuming the above fix works, this is not really a bug and thus not something we can fix on our end. Rather, this is a conflict between a theme and a plugin, totally separate entities that you are trying to run side by side. It is like replacing a piece of furniture for your home. Sometimes it fits right in the old spot. Other times you have move to some of the other furniture to make it work. This is not a defect, it just needs to be integrated.
I totally understand if reading code is not in your skillset. Unfortunately there is not much I can do to help. Our support policy is pretty explicit. We will gladly assist you with guidance and even sometimes bits of code like the above, but it is up to you to actually apply this to your site, which in this case involves copying and pasting that code in the proper place. From the sound of it you are going to require a developer to do that for you since this is not your forte. I wish I knew of some one willing to volunteer their time. I know most of us devs have from time to time, especially when the cause is dear to us. Perhaps you could try contacting someone you know of who knows what your organization is all about? If all else fails, it is worth emailing [email protected] and requesting our list of developers. There are more than a couple on that list who specialize in small jobs like this and charge a fair price.
I do hope you understand! We often go over and above the bounds of our support policy in an effort to make our customers happy and fully fix their problems. But, when it comes to modifying your site for you I have to be fairly rigid. This is for a variety of reasons, not the least of which has to do with laws an liabilities.
– Brook
Hey hound,
I am looking into this. I started earlier but got pulled away. I will come back to it tomorrow and see if I can determine the cause of that. I might end up needing more info from you. I will let you know either way. Cheers!
– Brook
Howdy northpointe,
Absolutely that is. We event have some example code that does just that here. Something like this ought to do it:
add_action( 'tribe_before_get_template_part', 'modify_list_query' ); function modify_list_query( $template ) { if (strpos( $template, 'mini-calendar/list.php' ) === true) { // do magic } }Let me know if that helps, or if there is something more I can clarify. Cheers!
– Brook
Great question corre! I am glad you noticed that because, yes it can. You can pull individual events from user accounts, or even pull them in bulk automatically. I will have to see about updating the pages that referenced the outdated behavior., Thanks for pointing that out. Let me know if there are any more questions. If not, mind marking this resolve? Cheers!
– Brook
