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Howdy Jessie,
Thank you for the background info. I am not 100% familiar with your past posts here, but I appreciate you bringing me up to speed with the most relevant info.
Do you have Month View Cache enabled in WP-Admin > Events > Settings > Display ? It’s extremely probable that this is a symptom of having that enabled while your site was extensively spidered or crawled by a robot. Most of the time only a few month view pages are crawled, so you get a few entries in the cache. But, this would mark the second time I’ve seen it where an incredible amount of months were crawled, and a correspondingly huge wp_options table resulted.
If you have month view cache enabled could you disable it? Now we need to clean up the Database. This should actually be pretty easy using a plugin like this. What that will do is clean up every WP Cache (transient) in the wp_options table. By their very nature it should be completely safe to delete all of those transients indiscriminately. But anytime you are doing massive changes to a DB a backup is highly recommended, just to be doubly safe. Once that script has completed try loading your site again. Is it faster?
Do you have a caching solution already in place, such as a plugin like Total Cache or some other server side caching mechanism? Let me know and I can make some followup recommendations.
Cheers!
– Brook
I think I understand. I appreciate the additional information.
I need to clarify one thing, we only have one “standard look” – the way your current website appears. The look of the new staging site you’re working on is completely non-standard, it is how the newer Avada theme has customized the look of our calendar.
If your main goal is to adjust the images I think I can help you there. If you apply the following CSS to your site I believe it will cause the image to shrink and be left aligned, similar to our standard look.
body .tribe-events-list .tribe-events-event-image img{ width:auto; } body #tribe-events .tribe-events-list .type-tribe_events .tribe-events-event-image{ width:auto; }If you need to extensively customize the look of the newer Avada theme you might wish to consult them. Our support here is more focused on the plugin API, and our hands are a bit tied when trying to support a third party’s (Avada) customizations. We are not familiarized with their customizations like their staff is, so we are inherently less knowledgeable and able to work with it.
Cheers!
– Brook
Thank you for clarifying Lucile.
That is not yet possible, but it is a feature we are working to build. If you would like constant updates about the feature you should vote for it here, and input your email address when you vote. Then you will get notified each time we update that feature request with new details.
Does that all make sense? Will that work for you? Please let me know.
Cheers!
- Brook
Not at a problem at all Nermin, happy I could help narrow it down. I appreciate you getting back to us. Cheers!
– Brook
Howdy SeQuent,
I would love to help you with this. I’ve had a look at both and I can definitely see the differences you are talking about. They all stem from the customization Avada has made to alter the way the calendar looks. In your old site you are running version 3.6.2 of Avada, in the new 3.9.3. There basically two options to get them looking identical:
- The easiest way is to install Avada 3.6.2 on your new site.
- If you need some features from the newer theme though then you will have to heavily customize Avada to remove all of the newer versions alterations. You could start by going into the theme-folder and remove the /tribe-events/ folder. From there scour the Avada CSS files remove and rule that begin with ‘tribe_’.
Does one of those sound like a viable option to you? If you do not wish to make them fully identical then there are other options, but they will all require some coding knowhow much like option 2 does above. Please let me know.
Cheers!
- Brook
Howdy Lucile,
I would love to help you with this. Let me first make sure I understand you.
Are you wanting a set of ticket to be automatically created when you create an event? That way people can purchase tickets to the event without you manually adding a ticket. If so, do you want this to happen for every event? Are you creating a recurring series of events?
Any details you can elaborate on will be helpful. From there hopefully I can give you a clear answer.
Cheers!
– Brook
Howdy Nat,
Good question! It should definitely be taking you to a new page. You can see what happens here: http://wpshindig.com/event/eventbrite-tickets-demo-event/ Perhaps a JavaScript error or popup blocker is preventing you from continuing on your site?
Would you mind logging in so I can verify your support access? Or, if you don’t have/want a license (which includes a year of support) you should checkout the volunteer community on WordPress.org: The Events Calendar. It’s not the same level of support, but it’s free! We even check those forums once each week and help to the extent we can.
Cheers!
– Brook
Thanks! When responding here you can check the box “Set as private reply” to hide the contents of your post from the public. Or if you prefer you could also email it to
. Whatever works for you!- Brook
Thank you for adding that detail, I hadn’t noticed that.
Definitely keep trying the templates as that might be an ideal solution. If that doesn’t work we will probably have to move on to some inferior solutions.
The strange thing about this is that the footer HTML/menu is wildly different between the single event page and the archive pages. One outputs a short 5 item menu, and the other outputs what looks like the entire sitemap. The difference is in the HTML, not CSS or JavaScript hiding portions of it. Upon further investigation this is happening for your theme on all archive pages such as this one: http://www.healingthewoundsofhistory.org/category/media/ , not just event archive pages. Have you modified your theme’s archive page?
Cheers!
– Brook
Would you be able to add a temporary admin account to your website, so I could login? With your permission I will try to get the license key to save, and assuming I can do that make sure the update is showing as available. I won’t actually update, just to be safe. But once it shows up as available we should be good. Would that work?
– Brook
Howdy Nermin,
I would love to help you with this as best I can. It looks like that page template from your theme is not compatible with The Events Calendar. But, perhaps a different one is? Could you try some of the different ones and see if it fixes this? To do that:
- Go to WP-Admin > Events > Settings > Display
- Scroll down to the Template drop down
- Select a different one from the list
- Scroll all the way down and click save settings
- Refresh the Events page to see if its fixed
If that doesn’t work, mind tying to follow the steps above for each template in the drop down and see if any of them works?
Cheers!
– Brook
Howdy dsweise,
I can see where you are coming from, would definitely be useful on one hand to show a few upcoming weeks regardless of the date.
To answer your question yes it is possible to alter the query and show more weeks. But is it easy? Not even a little. To modify that you would need a combination of theme overrides, and a lot of custom code to keep looping the calendar grid paste the end of the month. Further a bit more custom vote to alter the WP_Query for Month Views so that it includes more future events. Finally probably going to need a decent bit of CSS as well to get it to behave how you’d expect. All in all, a sizable project for your or a freelancer to tackle.
Does that all make sense? Does that fully answer your question? Please let me know.
Cheers!
– Brook
Howdy William,
Thanks for so thoroughly detailing your issue and research. You actually found exactly the fix I would recommend, the import plugin: https://wordpress.org/plugins/the-events-calendar-outlook-import-fix/
I have heard great things about it from Outlook users. We are unfortunately not able to include its code in the calendar, as it does make life more difficult for folks who dont use Outlook (and we have a lot of those). But if most of your users are on Outlook then it’s perfect.
Does that answer your questions? Will that work for you? Please let me know.
Cheers!
– Brook
