Need Help with Event Specific Export buttons

[Denise]

The vast majority of our user base is using Outlook.
Their expectation is that when they click these buttons (see below), they can add THAT event and that event only to their Outlook calendar.

http://cl.ly/33330A0F3t2d
iCal Export

That sounds good. Trouble is, when folks use that iCal button, they get a file, and can either open/save/download… what they get opens up an entire new calendar within Outlook. A separate calendar (within outlook, under “Other Calendars”) called “Horizon Solutions”. And yes, you can navigate by date within this second calendar and see the event that they originally clicked on.

IMHO, that’s actually a cool feature. But it is just too complex.
Is there a simpler way?

[Denise]

I think this might fix something…

The Events Calendar Outlook Import Fix

But I wanted to ask the question before I just started throwing plugins at the problem.

[Denise]

Here’s an example event:
http://hs-e.com/events/imins2-3/

[Brook]

Howdy William,

Thanks for so thoroughly detailing your issue and research. You actually found exactly the fix I would recommend, the import plugin: https://wordpress.org/plugins/the-events-calendar-outlook-import-fix/

I have heard great things about it from Outlook users. We are unfortunately not able to include its code in the calendar, as it does make life more difficult for folks who dont use Outlook (and we have a lot of those). But if most of your users are on Outlook then it’s perfect.

Does that answer your questions? Will that work for you? Please let me know.

Cheers!

– Brook

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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