[Brian]

This thread’s not seen much activity recently so I’ll go ahead and close it. Of course if you still need help with this or any other issue please don’t hesitate to create a new thread (or threads) and one of the team will be only too happy to help. Thanks!

[Brian]

This thread’s not seen much activity recently so I’ll go ahead and close it. Of course if you still need help with this or any other issue please don’t hesitate to create a new thread (or threads) and one of the team will be only too happy to help. Thanks!

[Brian]

Hello hypnohealing,

Thank you for purchasing Events Calendar Pro.

To answer your question, it will not erase any of your current events on the calendar. It only adds more feature to the Events Calendar it does not replace anything.

Let us know if you have any more questions or would like some help.

Thanks

[Brian]

Glad you were able to fix it, it is one of the bugs we fixed in the upcoming release(3.8). Since it is patched I am going to close this ticket,but if you have any further issues or would like help on something else please create a new ticket.

Thanks

[Brian]

Hello netgrrl,

Sorry for the troubles with the recurring events. I can help resolve this with you.

I took a look at your site and was able to create two recurring events without errors.

What process were you going through to create the events.

Did you create an event, publish it and then go back to try and add recurring events to it? I think the recurring function only runs when an Event is first published.(at least I think so)

Please try creating a new event with recurrence added before you publish and let me know if that works for you.

If that does not work can you try our Testing for Conflicts Guide and try with only the Events Calendar Plugin and a base WordPress Theme to create a recurring event.

https://theeventscalendar.com/support/documentation/testing-for-conflicts/

Let me know what you find out and we can go from there.

Thanks

[Brian]

In the Events Calendar file:

view/month/single-event.php

It uses the Global $post

Maybe there is something on your site that it interfering with that when WooCommerce is active.

Also, maybe this is a solution…

What about trying to use this Disable Plugins and do it on the Events Page and the Month View?

Disable Plugins

Could be worth a shot to try out.

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need any other on something else please post a new ticket.

Thanks!

[Brian]

Thanks for proving that information.

I took a look at your site and this is what I came up with:

Calendar View – ToolTips
It appears you have css with overflow:hidden for all tables.

Add this fixes it for the Events Calendar.

table.tribe-events-calendar {
overflow:visible;
}

For the other two you are going to have to modify the single-event.php template found in the list view directory of the plugin.

Follow our Themer’s Guide to get the file into your theme.

https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/

Then you are going to have to modify this line for the image:

<?php echo tribe_event_featured_image( null, ‘medium’ ) ?>

You will have to change medium to a customize size using the WordPress function add_image_size();

http://codex.wordpress.org/Function_Reference/add_image_size

The blurb is using the WordPress function the_excerpt();

http://codex.wordpress.org/Function_Reference/the_excerpt

So you will have to either change that or modify it to get it to show less content.

That is about all we can do to help on this customization. If you would get stuck somewhere or have a question we can always help out though.

Thanks

[Brian]

Hello Richar and thanks for interest in our plugins and I can answer your questions.

You guys look like real people. will there be any real people around after I purchase?

We are real and answering your questions within 24 hours during the work week on our forums. If you would like proof just check out the Pro Forum. 🙂

I’m inteested in the developer license. What the limitations aree and what if I want more then 10 sites?

We are working on a Enterprise level for more sites, but have not finalized anything, but it is in the pipeline.

I have about five clients that need it now and see more in the near future.. WOuld really like to talk to someone and see how to behave myself properly.
As a developer myself I respect the work of others and like to know the guidelines of the products I use.

We do all our support through the Forums, Documentation, Tutorials, and FAQs. On our forums we will work to help resolve any bugs, get you started on resolving theme conflicts, get you started on customizations, but ultimately the last two are something we cannot do everything on. We are here to help out along the way though.

If you look at our terms of service it lets you know in more depth what we can do with our support.

https://theeventscalendar.com/terms/

Does that help?

Also, Can’t androids look like real people too?

[Brian]

Hi Susan,

Sorry for the issues with the List of Events not showing. I can help with this.

Thanks for providing the link I took a look at your site and see the issue.

It looks like you are using a child theme of Genesis, correct?

And in the Events Settings you have the Events Template set to the Default Page Template as well?

I have found when that is the case if you have in the Genesis Settings in the Content Archives box if the first dropdown is set to display post excerpts it does not display the calendar correctly. Can you try changing it to Display Post Content and see if that works.

Here is a screenshot of the Genesis Setting I am talking about:

Let me know what happens and if it still is not working we can look at doing something else.

Thanks

[Brian]

Hello,

I can help you out with this. It is possible to add more information to the ToolTip(hover preview), but it does involve some customization to a template.

If you follow our Themer’s Guide you can move the tooltip.php and single-event.php file into your theme to edit.

https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/

There are instructions in the single-event.php on how to make the edits.

I found this ticket that has the coding you may need:

Display event organizer in tooltip in monthly calendar grid view

Instead of using tribe_get_organizer you can use tribe_get_venue

Here is another topic that might provide some insight as well.

Add venue to week view tooltip

If you get the moved over to your theme and get stuck making the changes, please let me know and I can help on the next step.

Thanks

-I moved this ticket to the Pro Forum as it fits better there.

[Brian]

Hi,  Thanks for the interested in WooCommerce Tickets and I can answer your question.

WooCommerce Tickets creates a special product to sell tickets through The Events Calendar Events.

The payment gateway is still managed directly through WooCommerce so yes the standard Paypal is an acceptable method of payment when purchasing tickets created through our Add On to The Events Calendar.

Does that help?

 

[Brian]

How strange everything is the same but the title.

It also appears that the tooltips are not working on Month View. The coding is not even showing there.

This looks like it could be a jQuery issue that for some reason WooCommerce makes worse. I saw that Yoast Google Analytics is loading jQuery1.10.2

Can you turn that off in the plugin and then load the latest version of jQuery included with WordPress?

/wp-includes/js/jquery/jquery.js?ver=1.11.1

Also, to confirm, you have no customizations for any of the month templates for the Event Calendar, correct?

And can you confirm you have wp_footer(); in your footer, 99% sure you do, but would like to confirm that too.

Let me know if you can change that jQuery library to the latest and see if that changes anything.

Thanks

[Brian]

I am glad to see you were able to fix this issue.

Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hello philly00,

I have added to screenshots. One showing a sample checkout page with the Woocommerce shortcode in it and one with the WooCommerce Settings on the Checkout Tab where you have to set the Checkout Pages. Hope that helps.

[Author]

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