Ian

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Viewing 14 posts - 1 through 14 (of 14 total)
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  • in reply to: Tickets still on sale for shows that have past! #1411449
    Ian
    Participant

    This reply is private.

    in reply to: Multisite Licence Question #1244366
    Ian
    Participant

    Removed the network activation and activated it only on the site we needed it on.

    in reply to: Order completing without redirecting to payment gateway #1208801
    Ian
    Participant

    We have the same issue – Orders completing before any payment gateway is processed. Very urgent problem.

    in reply to: _eventstartdate format #1165132
    Ian
    Participant

    Hi Cliff

    We are so appreciative of all your hard work. We have reached out to Revolution Slider, as we are struggling to get it to work in the slider as you did. I will update you as soon as we hear back from them. I think we are very close!!! 🙂

    in reply to: _eventstartdate format #1164546
    Ian
    Participant

    This reply is private.

    in reply to: _eventstartdate format #1164515
    Ian
    Participant

    This reply is private.

    in reply to: _eventstartdate format #1164232
    Ian
    Participant

    Hi Cliff

    This is their latest reply:

    As plugin developers mentioned that this is the format values are stored in database in, best route in this case would be to create a custom function that simply takes the stored database value as input and parse it out in modified format as required. This could also be done by creating a custom shortcode and include that shortcode in the slider as Revolution Slider supports shortcodes.

    Kindly ask event calendar support if they are able to help you with this. Otherwise let me know and I will create this function / shortcode for you which will filter the content and modify date format.

    Is this enough information for you? Otherwise, please let me know what you would like 🙂

    in reply to: Use content rather than excerpt in tooltip #1164212
    Ian
    Participant

    Hi and thanks for getting back to me.

    We understand this is a way around it but would be very labour intensive for for us. This site currently has 5400 events published!

    We would really appreciate an automated solution. 🙂

    in reply to: _eventstartdate format #1163821
    Ian
    Participant

    I have reached out to the team at Revolution Slider, so let’s hope.

    in reply to: Use content rather than excerpt in tooltip #1163820
    Ian
    Participant

    Thanks Andras

    This had been partially addressed on this thread https://theeventscalendar.com/support/forums/topic/display-full-event-content-rather-than-excerpt-in-list-view/ but doesn’t seem to work for the tooltip.

    Is the principal correct from this thread. Just trying to find where the tooltip picks up the excerpt..

    Thanks

    in reply to: Slow site – Licence Keys #963801
    Ian
    Participant

    This reply is private.

    in reply to: Slow site – Licence Keys #962174
    Ian
    Participant

    I can now access the links direct too, which I wasn’t able to before. Response times from the admin panel are now reduced from 90 seconds to around 10 seconds. Still quite laggy compared with other Worpdress installations with have with Woocommerce installed. Would be happy for you to look further and investigate.

    Thanks

    in reply to: Slow site – Licence Keys #961792
    Ian
    Participant

    This reply is private.

    in reply to: Event Title and Date in Cart #945284
    Ian
    Participant

    Hi there

    Thanks for getting back to me. I am using WooCommerce and your WooTickets addon with Events Calendar Pro.

    We have lots of events, lots in general with “Adult” and “Child / Concession” pricing.

    If a customer buys tickets for and event, the cart simply says states the tickets description of “Adult” for example, but if they also buy tickets for more than one show there is no differentiation. I think asking customers to pay based on a description that does not confirm the event name and date is not acceptable. It feels like a really basic requirement to be honest rather than needing extra coding.

    I look forward to your help / assistance with this.

    Thanks

Viewing 14 posts - 1 through 14 (of 14 total)