Barry

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Viewing 15 posts - 5,641 through 5,655 (of 17,936 total)
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  • in reply to: purchase of event pro #770817
    Barry
    Member

    It’s been a while since we heard back from you so I’ll go ahead and close out this thread – but definitely let us know if we can help with anything else ๐Ÿ™‚

    Thanks again!

    in reply to: Change Font Colour #770810
    Barry
    Member

    Hi there fazbiz, great question!

    It looks like your theme allows you to enter custom CSS rules, is that correct and can you try adding the following short rule –

    .tribe-events-tickets td.tickets_price span { color: white }

    Does that help here?

    in reply to: Adding daily event count to mini-calendar widget #769277
    Barry
    Member

    Great question!

    So if you’re overriding pro/widgets/mini-calendar/single-day.php then you should be able to access an array called $day – this contains a total_events index which you could use for this purpose, ie:

    echo $day['total_events'];

    Does that help?

    in reply to: Column Mapping Error #768517
    Barry
    Member

    Hi!

    I suspect the meridiem and timezone appended to those fields is throwing things off slightly.

    Though a pretty wide range of date formats are accepted it’s best to keep it simple and I’d strongly recommend a MySQL-like format such as yyyy-mm-dd for dates and hh:mm (24hr format) for times – though you should also be good with North American style dates mm/dd/yyyy and 12hr times followed byย am or pm.

    Separating out the date and time (right now for example your start time field contains both the date and the time) is also a good practice here.

    Does that help?

    in reply to: Unnamed Venue Created When Using Default State / Country #768455
    Barry
    Member

    Hmm. Well I definitely see the sense in what you’re saying – and it could certainly be worth posting this on UserVoice (our preferred channel for feature requests) as that way others can also show their support for the idea – or indeed you might find an existing request for the same thing that you can up-vote.

    As things stand, though, those address fields relate specifically to venues – and the frontend templates look for a venue to pull that information from: if there is no venue, no address will display.

    We’re open to changes on this front but ideally we’d like to get a better feel for how many people might be interested in “venue-less” addresses before making a broader change to the product itself.

    One last idea that could be worth considering is using additional fields – that would let you add address information independently of venues and, if you’re up for a little customization work, you could modify the meta templates (such as modules/meta/venue.php) to pull this in if there is no venue.

    I hope that gives you another avenue to explore and please do post this and any other feature requests you might have across on UserVoice ๐Ÿ™‚

    in reply to: Events list widget showing events that have already started? #768420
    Barry
    Member

    Great to hear (and thanks for confirming that worked for you) ๐Ÿ™‚

    Since it sounds like all is well I’ll go ahead and close this thread – but please don’t hesitate to create new threads as needed if we can help with anything else. Thanks again!

    in reply to: What do I need to accept Credit Card Payments? #768132
    Barry
    Member

    Hi Michelle – that’s a great question!

    You’re quite right that we don’t go into too much detail on that front, but that’s because this side of things is handled by WooCommerce: our own ticketing plugin doesn’t interfere with payment/checkout processes and is designed to be compatible with all of them (in a sense, it “doesn’t care” which payment gateway you use – so long as it’s compatible with WooCommerce).

    Generally speaking you only need one such add-on, but if you have any doubts it is probably best to speak to the experts themselves – either WooThemes or Mijireh themselves, as those two companies are the vendors of the payment gateway add-ons you suggested (and of course WooThemes provide support for WooCommerce itself and can assist with any general questions you have on that front).

    I hope that helps but let me know if you have any further questions ๐Ÿ™‚

    in reply to: Column Mapping Error #768119
    Barry
    Member

    Hi – sorry to hear you are hitting difficulties here.

    Would it be possible to share your CSV data so I can take a look and see how it’s structured?

    Though pasting it straight into the forum probably isn’t a great idea if you could make it available for download (you could even upload it as a media file to your WordPress site and grab the URL, or else use a service like Dropbox or similar) and share that as a private reply that would be awesome.

    Thanks!

    in reply to: Events calendar version update breaks the backend #768105
    Barry
    Member

    I’m really happy to hear it!

    One quick note for your future reference though is to check outย our products news stream – when we do make significant changes or modify something like the template structure (there are those rare occasions where it is unavoidable) we do our best to make our users aware through a suitable blog post – so reviewing that is always a good idea before updating.

    At any rate, it sounds like everything is good at this point which is awesome so I’ll go ahead and close this topic out – but definitely feel free to create new ones as needed if we can help with anything else.

    Last but not least, if you have a moment to spare we’d love to hear your thoughts on The Events Calendar across on our plugin review page – thanks again!

    in reply to: Unnamed Venue Created When Using Default State / Country #767214
    Barry
    Member

    Hi – great question!

    If all your events are effectively taking place in the same state and country and you don’t wish to provide any more information than that you could simply create a new venue containing that information only – then set it as the default venue.

    Otherwise, the purpose of the default address fields is really to save time where (for example) you need to create lots of different venues for your various events that all have something in common (ie, they all take place in the same city or state).

    Does that help/clarify things at all?

    in reply to: Events list widget showing events that have already started? #767202
    Barry
    Member

    Hi Josh,

    What you’re describing – with regards to the list widget – is actually expected behaviour: when we query for upcoming events we also include current/ongoing events in the results for the simple reason that they have not yet finished, so most people still want them to appear.

    I do realize that’s not always ideal, though, and one quick and dirty solution you might try out is pasting the following code into your theme’s functions.php file:

    function tribe_list_widget_change_within_clause( $where ) {
    	remove_filter( 'posts_where', 'tribe_list_widget_change_within_clause', 20 );
    	$or_begins = strrpos( $where, 'OR (' );
    	$or_ends   = strpos( $where, ')', $or_begins );
    	return substr_replace( $where, '', $or_begins, $or_ends - $or_begins + 1 );
    }
    
    function tribe_list_widget_exclude_current_events( $query ) {
    	add_filter( 'posts_where', 'tribe_list_widget_change_within_clause', 20 );
    	return $query;
    }
    
    add_filter( 'tribe_events_list_widget_query_args', 'tribe_list_widget_exclude_current_events' );

    I do have to caution though that a WordPress installation can be a complicated environment, especially if multiple plugins are all modifying the database query (as can happen), so though I hope this is helpful I’m afraid I can offer no guarantee – though of course I’d love to hear back from you if it proves useful ๐Ÿ™‚

    Also, Iโ€™ve just upgraded the Events Calendar to 3.7 but WordPress is now tell me the PRO add on is not compatible as itโ€™s still sitting at 3.6.1. It isnโ€™t showing an available update for the PRO add on so do I have to manually update it?

    So the first thing to check here is that you entered your license key (in Events > Settings > Licenses) – if everything looks correct there and you’re still having difficulties definitely let us know but it would be appreciated if you could do so in a new thread.

    Thanks again!

    in reply to: Can't Add a Buy Ticket Button on the Events List Page #766947
    Barry
    Member

    Hmm. So you basically want to add the ticket form to list view? I can definitely see that as being useful to a few folks … how about adding the following snippet to your theme’s functions.php file?

    function wootix_list_view_ticket_form() {
    	if ( ! class_exists( 'TribeWooTickets' ) ) return;
    	$ticket_form = array( TribeWooTickets::get_instance(), 'front_end_tickets_form' );
    	add_action( 'tribe_events_after_the_content', $ticket_form );
    }
    
    add_action( 'tribe_events_before_loop', 'wootix_list_view_ticket_form' );
    remove_action( 'tribe_events_after_loop', 'wootix_list_view_ticket_form' );

    Let me know if that works for you ๐Ÿ™‚

    in reply to: Acceptable array args for tribe_show_month()? #766020
    Barry
    Member

    Thanks for sharing!

    in reply to: Would like to test Events Calendar PRO with Headway #765977
    Barry
    Member

    Fantastic, I hope you managed to purchase and have stuck with us so farย  ๐Ÿ™‚

    in reply to: Timezone DateTime failed to Parse time string? #764828
    Barry
    Member

    Hi goodwoodcc,

    I’d love to look at one of the events you’re having trouble with as the date format quoted in your error message does seem slightly atypical.

    Could you share the relevant Facebook URL (by private reply if you prefer)?

    Thanks!

Viewing 15 posts - 5,641 through 5,655 (of 17,936 total)