[Mike]

Thanks Hunter. Will give that a try.

Mike.

Mike Stark
Communications Manager
[email protected]
@_MikeStark

20schemes
Gospel Churches For Scotland’s Poorest

Company: SC412661 | Charity: SC042804

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[Mike]

Hi Cliff,

I’ve been back and forth with our web developers. They are pretty convinced its a bug.

They said they can’t figure out why the “Attendees” links aren’t there (either on the events listing or the product page.) They’re saying that manipulating the url is my only option for now, but I may want to post a follow-up thread.

Please can you look over this again and see if you can work out why that “Attendees” link would now be gone. It’s a hassle having to manipulate the url each time.

Thanks.

Mike.

[Mike]

Hi Cliff,

I tried installing that plugin. Installed fine but still doesn’t show attendees of past events…

We’ve run a number of events this year and I need to be able to easily access and export ticket sales data to Excel. Something that is easy for future events: selecting ‘Attendees’ brings up the list with emails and option to Export.

However, none of our past events are now showing the option for ‘Attendees’, only ‘Orders’ which has the email addresses but no way to export the data.

Does that make sense?

Mike.

[Mike]

Or is there any way to BCC customer tickets to a second email address?

Thanks.

Mike

[Mike]

I’ll check out the feature requests and place my votes now!

Our work-around (for anyone interested) was to add a note for those interested in group rates to get in touch with my colleague. We set up a coupon code in WooCommerce that would offer a ‘Product discount’ on the ticket to our ‘group rate’. The coupon code was limited by a minimum spend, just shy of the cost of 10 x regular ticket. (We defined groups as orders over 10 tickets). So if someone adds 10 or more tickets to their basket and puts in the coupon code, their cart will be updated with the discounted group price for checkout.

Mike.

[Mike]

Ok thanks. I hadn’t realised there was a bug. I’m assuming Attendee meta would include the ‘Additional information’ fields you can add when you create/edit the ticket.

I’ve decided not to use the additional information function (i.e. attendee name) this time, as buying a bulk load of tickets, like for a group, would also require names for every attendee. Sometimes groups won’t be able to confirm the names that will go with every ticket.

Thanks for your help.

Mike

[Mike]

Also, I’ve just started using the Additional Information function to collect attendees names. I was expecting this to appear on the emailed ticket but it does not. Can it? Should it?

Thanks.

Mike.

[Mike]

Thanks Hunter.

I probably won’t risk it as the plugin is quite expensive and at this stage, ticket discounts is the only functionality I’m looking for. Maybe you could add it to a wish list for future updates? I can’t be the only person who would like to offer reductions for groups.

In the meantime. If one of our staff were to deal with group bookings manually, what would be the best way to manually issue discounted tickets? Would you set up another hidden ticket category or something?

Thanks,

Mike.

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