Widget messes up whole "edit page" view when calendar is used.

[Chad]

Widget messes up whole “edit page” view when calendar is used.

http://listahomeforsale.com/clearwater-florida-real-estate/

[Cliff]

Hi Chad. Thanks for the link to your site.

I noticed a console error at your site: http://cl.ly/0u021n1D0z3c

If needed, you may reference our KB article Using Google Chrome Developer Tools.

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There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

If it doesn’t, please share your System Information. That will give me a lot of extra information to help diagnose the problem.

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I’m not sure what “edit page view” is. Could you please explain?

Also, you may be interested in this plugin if you want to use widgets around your calendar.

[Chad]

This reply is private.

[Cliff]

Chad, thanks for trying. I know it can sometimes be frustrating and/or time consuming.

Does the same happen when you switch to a WordPress default theme like TwentyFourteen, TwentyFifteen, TwentySixteen?

[Chad]

This reply is private.

[Cliff]

This reply is private.

[Chad]

The issue goes away one the PRO version of the app is deactivated.

[Cliff]

I’m really sorry but I’m afraid we’re having a fairly hard time understanding the problem.

In most WordPress installations, if you view the front-end of the site while logged in as an Administrator then you will see an admin toolbar at the top of each page. This normally contains an Edit Page (or Edit Post) link. Is this what you are referring to, or is it something else?

You note that the Pro widget ‘takes over’: can you share a screenshot of this? That would be preferable, as we are not generally able to log in to customer websites.

Last but not least, can I again ask for you to share your System Information? If you are unsure how to find this, please see these instructions: https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thank you.

[Chad]

This reply is private.

[Chad]

This reply is private.

[Chad]

WP Video Robot (and maybe the its companion plugins “WP Video Robot – AutoPilot” and “WP Video Robot – Monetizer”) seems to be the conflicting plugins.

Is there a fix for this conflict?

[Cliff]

Hi Chad. Thanks for all that helpful information.

One of our developers investigated things on your site and they saw you had 13,000 tags, which PRO’s Advanced Events List Widget tries to load when the wp-admin widgets page loads.

Your WP Video Robot plugin isn’t actually conflicting with our PRO plugin. What we’re pretty sure is happening is that your WP Video Robot is taking up quite a bit of resources (“a heavier plugin”) and our PRO widget trying to load all those tags is using a lot of resources too. Therefore, your system is running out out of available memory.

We’ve logged this as a scalability improvement for us to consider making in the future. For now, though, a potential solution for you is to follow the instructions at Increasing memory allocated to PHP (and/or ask your web host for assistance).

Again, thanks for your help in discovering this issue. Please let me know how things work out for your site.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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