All-Day Events issue

[David]

Hello,

I imported my Google Calendar using the iCal importer and all of my all-day events are displaying on the day of the events AND the following day. I believe it’s because it’s looking at the 12:00am-12:00am timeframe of the all day event and displaying on the day following the event (if that makes sense).

For instance my all day event on Friday, April 8 is also listed on Saturday, April 9.

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

Can you please provide in a private reply the link you are using to import events and I can test it out?

Also please provide your system info in a private reply:

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Let me know and we can go from here.

Thanks

PS I moved this thread from Pre-Sales Forum to the iCal Importer Forum.

[David]

This reply is private.

[David]

This reply is private.

[Brian]

Thanks for that.

You are seeing it with the Banquet event correct?

And you are seeing it listed as both a Friday the 8th Event and Saturday the 9th event or just on the 9th?

Thanks

[David]

The banquet event seems to be correct now (but I actually I manually went in TO THAT EVENT ONLY and checked the “all day event” box so maybe that had something to do with it?), but all the other events which were created on Google calendar as all day events are showing 12:00am-12:00am and are spilling onto the next day.

I don’t have time to go into each event and check “all day event” on each event – that’s why I purchased this plugin.

This image should show:
https://www.dropbox.com/s/vx1mtctpaxmelrc/Screen%20Shot%202016-04-05%20at%2012.50.30%20PM.png?dl=0

[Brian]

Hi,

Thanks for the info.

I am still looking into this.

I was not able to replicate the issue right away as the events are coming in all on one day and correctly checked as All Day Events.

Going to try some more things tomorrow to get to the bottom of this

Thanks

[Brian]

This looks to be a bug and I am creating a bug ticket for it.

Not sure what the exact bug is as it worked correctly in one of my sites.

I also do not have a timeline for when it will be fixed.

If that does not work for you then please request a refund following our policy outlined here:

https://theeventscalendar.com/knowledgebase/refund-policy/

And we can take care of it. Thanks

[Brian]

Ok so I did some testing and appears to be an issue with 4.1.1.

In 4.1 it worked correctly.

I would recommend downgrading to to 4.1 for the iCal Importer and stay on that version until there is a fix released.

You can download the older versions from your account here on theeventscalendar.com.

I updated your account so you should have access to it.

And follow these steps for manual updates:

https://theeventscalendar.com/knowledgebase/manual-updates/

That process does not delete nor change settings or events, but it is always a good idea to backup just in case.

You are going to have to delete the events and then re-import them to correct them. When you delete them make sure to add this snippet first to your theme’s functions.php or it will not re-import the events. Also please empty the trash too.


/*
* Prevents iCal importer from saving a copy of "deleted" events
* This means when you rerun an import, it will reimport any events you previously deleted
*/
function tribe_ical_dont_save_deleted () {
$ical_importer = Tribe__Events__Ical_Importer__Main::instance();
remove_action( 'before_delete_post', array( $ical_importer, 'deletedEventSave' ) );
}
add_action( 'wp_loaded', 'tribe_ical_dont_save_deleted' );

Let me know if that works out or you have questions on what to do.

Thanks

[Kirby]

I am also experiencing this issue, using an Outlook ICS calendar.
I created an event as an All-Day Event in Outlook.
When I import, the event shows up in TEC calendar over 2 days.
If I edit that event in TEC, All Day Event is checked off correctly,
but the End Date / Time is set to the next day.

Would downgrading to 4.1 rectify this?
If so, can you please enable this for my account?
thanks.

[Brian]

Hi Kirby,

Downgrading to 4.1 could resolve this.

I have changed your account so you have access to 4.1.

You can download the older versions from your account here on theeventscalendar.com

And follow these steps for manual updates:

https://theeventscalendar.com/knowledgebase/manual-updates/

Let me know if that works out.

Thanks

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Nico]

Hi there,

Just wanted to inform that maintenance release 4.1.2 is out. The update includes a fix for this issue.

Please update the plugins to the latest version and re-test to see if the fix works for you.

Best,
Nico

[Author]

Posts