[Chris]

Hey Nico,

thank you for your personal effort.

We have decided to move to EventOn.

We’re just sick and tired of code fumbling all day long.

You may close this ticket

Thank you again.

All the best.

[Chris]

Hi Nico,

yes, strange.

https://www.you-can-fight.com/event/you-can-fight-krav-maga-instructor-advanced-modul-c-3/

is not an instance of the mentioned. It’s a separate event.

WP-Admin > Events > Settings > General > Recurring event instances IS unchecked.

Please find the screenshot attached.

[Chris]

Hi Nico,

thank you for your support.

We have created this event:

https://www.you-can-fight.com/event/you-can-fight-krav-maga-instructor-advanced-modul-c-2/

In the event settings we have chosen two recurring events being

02-14-2017 and 03-14-2017

However, these two recurring events won’t show up on the event calendar list:

https://www.you-can-fight.com/events/

[Chris]

Hey Matthew,

we are in the same boat.

I can tell you it’s a pain to find a well designed theme. We use Avada and it is getting us down to create a satisfying look.

You have to fumble into PHP and CSS code all the time and it’s so disappointing spending so much time on these things. We haven’t sold one ticket for weeks since we spend all day in leaning about techie things.

Have you made an progress in finding something that works right out of the box?

[Chris]

Awesome!

Just to let you know, we have installed a fresh version of Avada and everything works nice on our end now.

Thank you guys for this awesome corporate support experience.

We are happy to work with pros like you and will surely recommend your service.

[Chris]

HeyRyan,
Hey Brook,

I’m sorry, it does not work that way.

Just look at

https://www.you-can-fight.com/tickets-cologne/

or
https://www.you-can-fight.com/kravmaga/krav-maga-koeln-zollstock/

these sites are still crunched.

We’d really prefer a clean solution without code fumbling all the time.

[Chris]

Perfect, thank you.

[Chris]

Hi Brook,

yeah, it seems to be fixed at this time because of Ryan’s intervention.

Here’s what he wrote.

Hmm, that’s strange. The page template is assigning both the 100% width and the dual sidebar classes. I can’t see anything that would cause both of these to be assigned, but I went ahead and added some custom CSS to ensure that the 100% width styling is applied to that class. Can you please confirm that it’s working on your end for me?

Thanks!

So it looks like we are done for the moment. Hope this will not occur again after any update of the theme or the plugin.

Thank you so far.

[Chris]

Hey Ryan,
Hey Brook,

just to let you know.

We fixed the link issue by ourselves.
Seems it had nothing to do with Avada or event calendar.

So only the crushing issue remains.

We’d appreciate a quick solution here.

What’s the state of affairs?

[Chris]

Awesome Brook,

I appreciate both of you doing a great service. Let me do my best do play the man in the middle. It’s important for us to have our website running again asap for we are losing money by the hour.

I have forwarded you last message to Ryan from Avada.

We have also activated the plugins as you requested.

Just to clarify, is it on us to replace the function you mentioned, or is it something the Avada guys should do?

[Chris]

Hey Brook,

since I’m also in ongoing contact with Avada on this issue, this is what they just replied:

Hello @ChrisYCF!

Interestingly enough, I found this thread that was created only a month ago about the same issue:

PHP Fatal error: Call to undefined function tribe_is_week()

I would include that link in your message to Modern Tribe as it may help them figure out what’s going on here. Avada only calls that function if the plugin is installed and if the plugin is installed, then the function should exist.

Could you please let me know when you hear back from Modern Tribe with what they recommend?

[Chris]

Hi Brook,

thank you for your assistance.

To clarify:

The error message mentioned above does not show up any longer. It showed up yesterday morning when we first were informed about the error by one of our clients.

When we now activate the events calendar plugin and the events calendar pro plugin, the only thing that changes is that the content on our homepage is crushed.

Please see before and after pics attached.

Most concerning is that no links on our homepage work anymore.

What to do?

[Author]

Posts