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I worked out the problem. It was to do with the tax settings in woo commerce. I have resolved this problem now.
Hi Geoff.
I did test it the other day before sending you back an email but today when adding an event it was automatically applying “ticket” to the new event. Not sure why it didn’t work the other day, as I followed the same steps I did this morning.
Thanks for the assistance.OK, thank you for clearing that up.
Now I need to look at ways to get this information to the – site/shop owner
Can is there a snippet or shortcode that can be added to the woocommerce new order email?
Or Is there a way I can send a daily report with these details maybe?The client is really looking to see this information, that’s why it’s being asked when the purchaser buys the tickets.
thank you so much for pointing me in the right direction. I have been able to fix this for the client.
thank you for the snippet.
I tried it out and it didn’t add the category automatically.Could this be because I already have a category added under woocommerce for ticket. I checked that the snippet and the category are both using the same name.
I might just have to make sure that after they create the event they then go to woocommerce products and mark it as a ticket
I’m not sure if that snippets going to work.
The text that uses the word free! is actually being posted by the ticket price it’s not a heading on the page.<td class="tickets_price"><span class="amount">Free!</span></td>Thank you for your reply
I decided on this plugin – https://codecanyon.net/item/woocommerce-email-center/13907681When I set up the triggers it needs to send by a product, product category, product attributes or product tags
The easiest way to send to all tickets would be to enable a product category – tickets.
When I ticket is being created on an event they are not being put into a category. Is it possible for tickets to automatically be added to a default category of tickets?It is only happening with old events. All new events are working ok. It may be after an update I am not sure.
