Forum Replies Created
-
Posts
-
Cliff,
I think the steps were accurate at that time. I just need to know which direction I must go with this. I have deadlines to meet, too.
Thanks,
JennferHello Cliff,
Thanks for following up and pushing the issue upstairs.
Here’s an article from your knowledgebase that talks about PayPal and Community Tickets. It’s my understanding that based on that article you would be able to support the plugin.
https://theeventscalendar.com/knowledgebase/community-tickets-configuring-paypal-split-payments/
I also received the following info from Jennifer (in pre-sales questions). https://theeventscalendar.com/knowledgebase/configuring-community-tickets/
Cliff, I want to get this up and running as smoothly and soon as I can. Over the past 4 years, I’ve purchased events calendar, pro, filter bar, community tickets not only for myself but also for other websites. I have also recommended events calendar plugin countless times.
Thank you,
JenniferCliff,
I’m really confused. Are people using Community Tickets and PayPal split payments now? If months ago, PayPal changed their approval process to disallow new customers to set up split payments, then why does Modern Tribe offer the PayPal Split Payment on Community Tickets? And why does Modern Tribe have documentation that spells out the details of application on PayPal’s site? The split ticket feature is exactly why I purchased the Community Ticket bundle.
You didn’t mention if a client ID via REST API will work in your PayPal App ID requirement. That’s what PayPal told me to get when I was on the phone with them twice.
Also, what function does the code snippet perform? The one you included in an earlier reply but didn’t give me an answer.
Thank you,
JenniferThank for the info, Cliff. What does the above code do?
I was able to get the ticketing section of the Submit an Event form to work. That’s great!
I have another problem, though, and it corresponds to setting up split payments. I loaded the live version of the three APIs that I need but couldn’t find where I could find the PayPal Application ID that Community Tickets requires according the settings in the plugin. I found info in your Knowledge base (see this link: https://theeventscalendar.com/knowledgebase/community-tickets-configuring-paypal-split-payments/). The Knowledgebase has been pretty helpful before.
I ran into a problem with one of the links where it referenced obtaining credentials for live mode and that I need to get approval for chained payments for live mode manually. I logged into developer.paypal.com and found the info for NVP/SOAP API like your docs show. I began to fill out the New Application form but had questions, so left the page to do research, but later in the day, the page was gone. Seriously. The form was not on PayPal’s website. I contacted PayPal and the tech said she’d never heard of it and I should create an app using REST API. I tried to tell her that I was supposed to use NVP/SOAP according to your documentation but she said she’d never heard of it. So I created an API key using the REST app. Very confused; I let it go for the weekend.
Today, I went back to your documentation where it says to click on http://www.paypal-apps.com. That page is down for maintenance and when I click on NVP/SOAP via the developer site, it says that I have a bad gateway.
I could really use some help as my clients are getting restless. 🙂 And I don’t know exactly what to do with this.
Suggestions?
Thank you,
JenniferThank you for the info. I purchased the community events bundle with tickets, events plus and filter bar. All uploaded easily. Here’s my question:
Where does the Submit an Event form allow the organizer to set up tickets? As far as I can see, this can only happen on the backend, which I hoped to avoid my needing to do this.
Am I missing something? Is there a place to add fields to the Submit an Event form?
https://midwestfiberartstrails.org/events/community/addI also have a thread posted in the forum, but I haven’t heard back yet.
Thank you,
JWThanks, Andras. I contacted my host provider when I contacted Modern Tribe and they said the same thing. I didn’t want to delete the plugin folder as I thought I’d lose over 1000 events I’ve posted, so they rolled it back to the previous day’s backup.
Question: would I have lost all the content if I’d deleted the events plugin folder?
Thanks.
JWI have the same issue. Many art exhibits runs for months and always show up first. I used Photo view as the default for a long time because the page presented with ‘Upcoming Events’ and didn’t show a specific start month rather than list view where the page showed upcoming events as the header, but the list started with the oldest start date of a currently running event. Right now the list loops back to March, 2015.
I would like to show the events in the list and not hide them, but have the month reflect the current month instead of the month it started.
To that end, I’ve been using month view with sticky events. Not ideal in my visual world, but less confusing to viewers.
This has been a thorn for me for two years but since I don’t know code, I didn’t know what to do. Would an enhancement be useful for the community?
Thanks.
JennyJosh, I forgot that I posted this issue. Sorry about that. After investigation with my host provider, it seems that I was over the limit on database storage on my host server. So I bought additional storage and it all works now. Not sure why that would have impacted events the way it did, but everything is working.
JennyI checked with twenty fourteen before I submitted the help ticket. I tried to check twenty sixteen but I am not running WordPress 4.0 yet. The thing is, I’ve run the same plug-ins previously and things worked well until recently.
I switched the theme to twentyfourteen and it didn’t have the same issue. Since I’m not interested in switching themes, I changed the display to Day from photo so if someone gets lost, they can look for a date. I also decreased the number of events per page from 36 to 10. I realize those changes don’t change coding, but it seems to display correctly now. For whatever reason.
