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May 8, 2018 at 4:59 am in reply to: Attendee Information: Fields added to an existing Fieldset not being exported #1525053Michael ByrneParticipant
Hi Andras
Thank you so much for your time and very clear explanation of the issue.
I understand how to avoid this happening in the future…some client training!
Your help was greatly appreciated.
Michael
May 3, 2018 at 4:33 am in reply to: Attendee Information: Fields added to an existing Fieldset not being exported #1521838Michael ByrneParticipantOf course Andras, understood.
Michael
May 2, 2018 at 4:46 am in reply to: Attendee Information: Fields added to an existing Fieldset not being exported #1520926Michael ByrneParticipantThis reply is private.
May 2, 2018 at 2:37 am in reply to: Attendee Information: Fields added to an existing Fieldset not being exported #1520868Michael ByrneParticipantThanks for your replies Andras.
I will get you DB and Event info.
Michael
May 2, 2018 at 1:49 am in reply to: Attendee Information: Fields added to an existing Fieldset not being exported #1520846Michael ByrneParticipantHi Andras
I have updated plugins to current versions. Still no luck.
Here’s what I noticed in the View Attendee’s List….
In an older version of the plugin; the fields that were added in addition to a Fieldset are displaying differently than a current event:
– The original title is “Other attendee data:”, current is “Other Information”
– The original customer input has dash separated text, current does not
– See screenshot: https://www.screencast.com/t/hN2fRMCRGpCCould this be the reason why the export will not work on existing events?
May 1, 2018 at 8:14 am in reply to: Attendee Information: Fields added to an existing Fieldset not being exported #1520154Michael ByrneParticipantHi Andras
Further to my investigation.
I cloned an existing event. There are 2 extra fields not showing on export of the original event.
I added an extra field along with an existing Fieldset.
I entered details to event as a customer would.
When I ran an export all input has been recorded.
See screenshot showing existing and cloned events – https://www.screencast.com/t/TMiDvEwGse8
Going forward there doesn’t seem to be any glitches. However, our client requires certain information that is not being recorded for current events. We can’t do any DB export as it has not recorded there either.
Is there anything else you can suggest to get the information?
May 1, 2018 at 3:03 am in reply to: Attendee Information: Fields added to an existing Fieldset not being exported #1519914Michael ByrneParticipantThanks for getting back to me so quickly.
Without updating anything yet I ran a test. I added another field to an existing Fieldset with a long title. I then added 2 tests entering ‘N/A’ for one and ‘nil’ for another.
In my export both entries were recorded.
The examples I gave you were from last years events prior to a recent update of the plugin. Could data recorded in an older version be ‘lost’ on update?
Michael ByrneParticipantHi Jaime,
Thanks for getting back to me.
I would like to get a URL to the ICS file. Some email apps like outlook use a url to link up to a online calendar. This means an event updated or added to our website will automatically appear in the calendar.
This way you don’t have to download a fresh file each time, with the url it’s like a feed
Can you provide this url?
Padraic
September 27, 2016 at 4:37 am in reply to: Displaying Attendee information on 'My Account' page #1169132Michael ByrneParticipantWorking perfectly!
Thanks
September 27, 2016 at 1:22 am in reply to: Displaying Attendee information on 'My Account' page #1169080Michael ByrneParticipantThanks Nico, I will test this today and let you know how I get on!
September 23, 2016 at 7:31 am in reply to: Displaying Attendee information on 'My Account' page #1167900Michael ByrneParticipantHi Nico
Thanks for your reply.
I am using Woo.
I don’t need to display the information in an editable way if its possible to display what appears on the emailed ticket.
For example, a ticket from this site would display the following:
ATTENDEE INFORMATION
First Name of Gymnast:
Surname of Gymnast:
Day of Birth:
Month of Birth:
Year of Birth:
Level:This is the info I want to add to My Account.
Look forward to hearing from you!
Michael ByrneParticipantHi,
Can you please answer this question from last night:-
> If I Add a Manual Order in Admin, how can I add Attendee details?
Thank you
August 17, 2016 at 1:18 am in reply to: Ticket Plus – Not Showing Attendee Detail on Order Screen #1152471Michael ByrneParticipantThis reply is private.
Michael ByrneParticipantHi again Hunter,
Another question on the same topic:-
> If I Add a Manual Order in Admin, how can I add Attendee details?
I am using Cal Plus with Ticket Plus
Michael ByrneParticipantThanks Hunter
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