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sfbirthcenterParticipant
Thanks, I’ll work on that! Can we keep this topic from closing while I work on these troubleshooting steps?
sfbirthcenterParticipantIn the meantime while I work on some of these troubleshooting steps, I’m wondering is it possible to CC myself on all the RSVP emails that get sent out to the attendees since those have all of the info that I need?
sfbirthcenterParticipantI see your test submissions on the ‘Test Event’ but on the other event, there is still no change on the attendee information list. I can see that there are more RSVPd, but I can’t access the information. I am able to flush the cache through GoDaddy, and I did a couple of times, but the page is still empty as you can see in the screenshot.
sfbirthcenterParticipantI disabled the plugin you mentioned and created 2 new events. One here: http://sfbirthcenter.com/event/test-event/ and another here: http://sfbirthcenter.com/event/meet-the-midwives-info-session-7-17-18-2/
The first one actually worked and started displaying the attendees’ info as I put in test registrations, but the 2nd one had the original issue, where it showed me that I had 1 RSVP but it did not display the attendee info. But in theory there isn’t any difference between the two events, they were created at the same time in the same conditions and I submitted the test RSVPs from the same browser, same IP address. I have no idea why one worked fine and the other didn’t.
Do I need to provide you with admin access on the site so you can get your hands on it?
sfbirthcenterParticipantsfbirthcenterParticipantI am now still experiencing this same issue even on an event that I created after the latest update. My RSVPd attendees’ information is not appearing on the attendees list at all and this event is brand new. This is the event http://sfbirthcenter.com/event/meet-the-midwives-info-session-7-17-18/ and attaching the blank attendees list even though you can see that there are 6 RSVPd. I really need help fixing this as this has been happening for months on my site
sfbirthcenterParticipantNo luck on the export :/ I did create a new test event, and for now the new event appears to be working as it should. I have tried flushing the cache on my site and browser and viewing from incognito windows and a couple of browsers/devices. No luck there either. Are there anymore backend options to find that data?
sfbirthcenterParticipantDefinitely, here is the public link so you can see all of the events too, but there are at least 4 more events in July alone that aren’t appearing: https://calendar.google.com/calendar/embed?src=office%40naturalresources-sf.com&ctz=America%2FDenver
sfbirthcenterParticipantWP DEBUG LOG doesn’t have any errors that relate to tribe programs. If this was a conflict with my theme or plugin, why would this problem only be happening now? I haven’t added any new plugins or changed the theme, and the event aggregator was working just fine before this point?
That said, I did test for conflicts between all plugins and the theme and re-ran the import each time and got the same results. I even tried to delete the current scheduled import and create a new one, and when creating the new one, the preview now shows me that it is only loading the next 5 events even though the ics has a lot of events many months in the future.
sfbirthcenterParticipantI am not using Tribe commerce (haven’t heard of that) or Paypal because these tickets are just free RSVPs. They are not paid tickets. Does this mean that there is no way for me to access the names of the people who are signed up to attend my event?
sfbirthcenterParticipantMy hosting is through GoDaddy. This event may have been created before the update, but if that is the reason we are having a problem, is there a way for me to still access that list of the 5 attendees’ info without losing their information?
sfbirthcenterParticipantMy Import Date Range Limit is set to 2 months currently. I have 2 Google Calendars that are no longer importing:
https://calendar.google.com/calendar/ical/office%40naturalresources-sf.com/public/basic.ics
https://calendar.google.com/calendar/ical/sfbcclasses%40naturalresources-sf.com/public/basic.icssfbirthcenterParticipantAppears to be working now, thanks anyways.
sfbirthcenterParticipantCan someone provide assistance as soon as you can? I’ve tried troubleshooting everything I can and am losing event attendees. Thanks
sfbirthcenterParticipantI’m a little confused. I do have Events Tickets Plus, so if the functionality is available, then how can I use it?
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