[Justin Armstrong]

I know that you have no idea what Facebook will or won’t do in the future, but perhaps your product manager or developers have some idea as to which direction Facebook is taking moving forward. Do you anticipate that the Faceook event import functionality will function at all in the future? Is this permanently disabled? Does your team have any plan of action moving forward, regarding this?

Please let me know.

Thanks,
– Justin

[Justin Armstrong]

Thanks for the reply. This worked for one of the sources, but not for the other.

I deleted all scheduled imports, deleted all events in my calendar, disconnected from Facebook and re-connected from the Events Calendar settings page.

The import is still not working for this group: https://www.facebook.com/groups/UVicBallroom/

There is one recurring event, which is not imported. And one one-time event which is not imported.

Here is the events page: https://www.facebook.com/groups/UVicBallroom/events/

Here is the recurring event: https://www.facebook.com/events/306216043181053/

Here is the one-time event: https://www.facebook.com/events/696514190534680/

[Justin Armstrong]

I’ve updated the plugins:

Events Calendar: 4.6.6
Events Calendar Pro: 4.4.19
Events Calendar Filter Bar: 4.5.1

I tried the imports again and I’m getting “No matching records found”.

But these Facebook groups have future events that were not imported:
https://www.facebook.com/groups/490693954419117/
https://www.facebook.com/groups/UVicBallroom/

Can you tell me why?

[Justin Armstrong]

Will I be notified here when the bug is fixed? If not, where can I monitor the status of this bug?

[Justin Armstrong]

Thanks for the reply, but can you give a bit more context on this?

1. What exactly is the problem? Is it the “type” of Facebook group that I’m trying to import form, or something else? I wonder because I was able to import from some Facebook groups, but not others.

2. Were these types of import working properly previously and then Facebook changed its API?

3. I understand that you have no ETA for this being fixed, but was this type of import working before and now something has changed, or is this a new feature being implemented?

Thank you.

[Justin Armstrong]

Thanks for the information. I must have missed that in the documentation, as this is quite a surprise! This is very disappointing and a huge limitation, in my opinion.

I see the feature request forum that have automatic imports from Facebook groups is on the “longterm roadmap”. Any ETA on having that completed?

Considering that this operation works manually, surely it must be easy to get the import to happen automatically. Can you explain why there is difficulty?

Is there a workaround that we use to get this work in the meantime? Can we set up a cron job or something to have the code activated externally?

Any suggestions would be appreciated.

Thanks,
– Justin

[Justin Armstrong]

When I switch to Twenty-Sixteen theme, the problem does NOT arise. So, it definitely appears to be a problem with the theme I’m using.

That said, Avada is the #1 most popular WordPress theme on ThemeForest, which is (I believe) the largest seller of premium WordPress themes. So, I would think it would be well worth your time to get your shortcode to work with this theme, or at least find out what the conflict is, so we can inform the Avada team.

I have switched my active theme to Twenty-Sixteen and you can see it here now: http://dancecalendar.ca

[Justin Armstrong]

Thanks for the assistance, George.

1)

HOME URL http://dancecalendar.ca
SITE URL http://dancecalendar.ca/wp

INSTALL KEYS
I’ll leave these out, since this is public.

WORDPRESS VERSION 4.4.2
PHP VERSION 5.3.29
PLUGINS
bbPress version 2.5.8 by The bbPress Community(http://bbpress.org)
Event Tickets version 4.1.1 by Modern Tribe, Inc.(http://m.tri.be/28)
The Events Calendar PRO version 4.1.1 by Modern Tribe, Inc.(http://m.tri.be/20)
Fusion Core version 1.8.3 by ThemeFusion(http://theme-fusion.com)
Login Page Styler version 3.1.5 by Zia Imtiaz(http://web-settler.com/login-page-styler/)
Super Socializer version 7.5.6 by Team Heateor(https://www.heateor.com)
The Events Calendar: Facebook Events version 4.1 by Modern Tribe, Inc.(http://m.tri.be/22)
The Events Calendar: Filter Bar version 4.1 by Modern Tribe, Inc.(http://m.tri.be/25)
The Events Calendar: iCal Importer version 4.1.1 by Modern Tribe, Inc.(http://tri.be)
The Events Calendar version 4.1.1.1 by Modern Tribe, Inc.(http://m.tri.be/1x)

NETWORK PLUGINS –
MU PLUGINS –
THEME Avada Child
MULTISITE –
SETTINGS
schema-version = 4.1.1.1
recurring_events_are_hidden = exposed
previous_ecp_versions = Array
(
[0] => 0
[1] => 4.1.1
)
latest_ecp_version = 4.1.1.1
last-update-message = 4.1.1
disable_metabox_custom_fields = hide
pro-schema-version = 4.1.1
imported_post_status = Array
(
[csv] => publish
[facebook] => publish
[ical] => publish
)
fb_uids = 467719610105071
111042574415
500226675401
490693954419117
1677680629136080
245161325497073
256292761097522
18566208770
4891603986
131793653510883
155941281107425
265269613666246
fb_enable_GoogleMaps = 1
fb_auto_import = 1
fb_auto_frequency = hourly
fb_api_key = I REMOVED THIS
fb_api_secret = I REMOVED THIS
earliest_date = 2016-04-21 18:00:00
earliest_date_markers = Array
(
[0] => 75
)
latest_date = 2016-04-21 19:00:00
latest_date_markers = Array
(
[0] => 75
)
stylesheetOption = full
tribeEventsTemplate = default
tribeEnableViews = Array
(
[0] => list
[1] => month
[2] => week
[3] => day
[4] => map
[5] => photo
)
viewOption = month
tribeDisableTribeBar =
hideLocationSearch =
hideRelatedEvents =
week_view_hide_weekends =
monthEventAmount = 3
enable_month_view_cache =
dateWithYearFormat = F j, Y
dateWithoutYearFormat = F j
monthAndYearFormat = F Y
weekDayFormat = D jS
dateTimeSeparator = @
timeRangeSeparator = –
datepickerFormat = 0
tribeEventsBeforeHTML =
tribeEventsAfterHTML =
donate-link =
postsPerPage = 10
liveFiltersUpdate = 1
hideSubsequentRecurrencesDefault =
userToggleSubsequentRecurrences =
recurrenceMaxMonthsBefore = 12
recurrenceMaxMonthsAfter = 12
showComments = 1
showEventsInMainLoop =
eventsSlug = events
singleEventSlug = event
multiDayCutoff = 00:00
defaultCurrencySymbol = $
reverseCurrencyPosition =
embedGoogleMaps = 1
geoloc_default_geofence = 25
geoloc_default_unit = miles
embedGoogleMapsZoom = 10
debugEvents =
tribe_events_timezone_mode = event
tribe_events_timezones_show_zone =
organizer_venue_amalgamation = 1
WORDPRESS TIMEZONE
–
SERVER TIMEZONE
UTC
COMMON LIBRARY DIR
/home3/johanna/public_html/_websites/dancecalendar.ca/wp/wp-content/plugins/event-tickets/common/src/Tribe
COMMON LIBRARY VERSION
4.1

2) I tested by switching to a default theme (Twenty Fourteen, I believe), and disabling all non-Events Calendar plugins.

3) Currently no traffic at all. The site is under development.

I’m familiar with these types of pseudo-cron schedulers. I’m assuming the way it works is to delay the import for the scheduled duration (e.g. 1 hour), then wait till someone visits the site, and then to perform an import when they do. Is that correct?

My site is hosted at HostGator. I have cpanel access and can set up a cron job. Is there a way to activate the import directly?

[Justin Armstrong]

That’s really unhelpful. This was working earlier, and now it’s not, though I am using the same theme. How would I go about diagnosing / troubleshooting the problem?

[Author]

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