[Paul Pruneau]

Nico.

I will talk to WPE and circle back with you.
You may have to connect with them directly after me.

I have to head out to client meetings for the rest of the day.
Back to you tomorrow AM.
Best ’til then.

PP

[Paul Pruneau]

Hi Nico

I wanted to follow up on a few things.

This is a development site that we are building out on a C Name URL at our web host WPEngine.
This host is a Tier-1 provider that ONLY hosts WP sites and they are really good.
WPEngine controls the WordPress MU and we cannot alter it.

ECP was working fine as we were developing this web site before we upgraded to 3.10.
After the upgrade + reinstall of EC + ECP, things went weird and the Calendar page disappeared and the LICENSE TAB disappeared on the backend of WP.
Now we only see GENERAL, DISPLAY + HELP tabs in the EC Settings.

As I mentioned individual events are displaying and we just added an new event and this is working too.
ECP options for making a RECURRING EVENT is currently not displaying when creating a new event.

So where do we go from here?

[Paul Pruneau]

For whatever reason, in the back end of EC in SETTINGS, there is no TAB that allows me to enter a LICENSE KEY.

I only see the GENERAL, DISPLAY + HELP tabs.
No license entry, no CALENDAR displayed.
Right?
So how do I connect my license?

PP

[Paul Pruneau]

Nico/MT EC support

Just deleted the older versions of EC + ECP
Reinstalled the new Version 3.10 of both from the Zip files downloaded off of the EC site.
Activated the plugins and went to the back end of WP to the EVENTS SETTINGS to get the CALENDAR LINK, clicked, and I am still getting a 404 error.
Not good.

I can see individual event entries and my minor CSS edits are still intact.
I need a path forward here as ECP is not displaying any CALENDAR INDEX page.
Where to from here?
Assistance appreciated.

PP

[Paul Pruneau]

Nico/MT EC support

If I delete the current versions of EC from the backend of WP before I “reinstall” the downloaded versions, will I lose any CSS or event entries that I’ve already made?

I would really not like to recreate this content/CSS.
Please advise ASAP.
Thanks.

PP

[Paul Pruneau]

Nico,

So if I delete the current versions from the backend of WP before I “reinstall” the downloaded versions, will I lose any CSS or event entries that I’ve already made.

Apologies for the lame question but a full redo is no bueno.

[Paul Pruneau]

Nico what is ‘3.10a5?

At my account section of EC site I can download these two items:
the-events-calendar.3.10.0.zip
events-calendar-pro.3.10.0.zip

Right stuff?
Please advise.

PP

[Paul Pruneau]

Nico,

So go the MT ECP site and get the download.
Not the backend of WP?
Right?

PP

[Paul Pruneau]

Nico,

More details

*removed by admin

EC Particulars below:

URL
http://missionbaypark.wpengine.com
INSTALL KEYS
–
WORDPRESS VERSION
4.2.2
PHP VERSION
5.5.9-1ubuntu4.9
PLUGINS
Gravity Forms version 1.9.10.2 byrocketgenius(http://www.rocketgenius.com)
Better Click To Tweet version 4.2 by Ben Meredith(http://benandjacq.com)
Canvas Extension – Align Menu Right version 1.2 byPootlePress(http://pootlepress.com/)
Canvas Extension – Page Customizer version 1.3.1 byPootlePress(http://pootlepress.com/)
Canvas Extension – Top Nav Manager version 1.3 byPootlePress(http://pootlepress.com/)
The Events Calendar PRO version 3.10 by Modern Tribe, Inc.(http://m.tri.be/20)
Google Webfonts For Woo Framework version 1.6.2 by Jason Judge(http://www.academe.co.uk/)
MailChimp for WordPress Lite version 2.3.4 byibericode(http://ibericode.com/)
Canvas Extension – Page Builder for Canvas version 2.2.10 byPootlePress(http://pootlepress.com/)
Soliloquy – Carousel Addon version 2.1.3 by Thomas Griffin(http://thomasgriffinmedia.com)
Soliloquy version 2.4.1.7 by Thomas Griffin(http://thomasgriffinmedia.com)
Testimonials version 1.5.3 by WooThemes(http://woothemes.com/)
The Events Calendar version 3.10 by Modern Tribe, Inc.(http://m.tri.be/1x)
WooDojo version 1.5.4 by WooThemes(http://woothemes.com/)
WooThemes Helper version 1.5.7 by WooThemes(http://woothemes.com/)
WP Smush version 2.0.6.1 by WPMU DEV(http://premium.wpmudev.org/)
WordPress Visual Icon Fonts version 0.5.7 by Paul van Zyl(http://profiles.wordpress.org/pushplaybang/)
NETWORK PLUGINS
–
MU PLUGINS
Force Strong Passwords version 1.3.3 by Steve Taylor(http://sltaylor.co.uk)
Stop long comments version 0.0.4 by WPEngine(wpengine.com)
WP Engine System version 2.2.7 by WP Engine
THEME
Canvas Child
MULTISITE
–
SETTINGS
recurring_events_are_hidden = hidden
tribeEventsTemplate =
tribeEventsBeforeHTML = <span style=\”font-size: 16pt; color: #006269;\”>The Mission Bay Parks Calendar is updated frequently with new events. Please check back often.</span> [hr]
tribeEventsAfterHTML =
previous_ecp_versions =
Array
(
[0] => 0
[1] => 3.9.1
[2] => 3.9.3
)
latest_ecp_version = 3.10a5
disable_metabox_custom_fields = hide
pro-schema-version = 3.9
last-update-message = 3.10a5
earliest_date = 2015-07-09 10:00:00
latest_date = 2015-10-17 13:00:00
viewOption = list
donate-link =
postsPerPage = 12
liveFiltersUpdate =
hideSubsequentRecurrencesDefault =
userToggleSubsequentRecurrences =
recurrenceMaxMonthsBefore = 12
recurrenceMaxMonthsAfter = 12
showComments =
showEventsInMainLoop =
eventsSlug = events
singleEventSlug = event
multiDayCutoff = 00:00
defaultCurrencySymbol = $
reverseCurrencyPosition =
embedGoogleMaps = 1
geoloc_default_geofence = 25
geoloc_default_unit = miles
embedGoogleMapsZoom = 10
debugEvents =
stylesheetOption = tribe
tribeEnableViews =
Array
(
[0] => month
[1] => photo
)
tribeDisableTribeBar =
hideLocationSearch =
hideRelatedEvents =
monthEventAmount = 3
dateWithYearFormat = F j, Y
dateWithoutYearFormat = F j
monthAndYearFormat = F Y
weekDayFormat = D jS
dateTimeSeparator = @
timeRangeSeparator = –
datepickerFormat = 0
defaultValueReplace =
eventsDefaultOrganizerID = 99
eventsDefaultVenueID = 113
eventsDefaultAddress = 451 Berry Street
eventsDefaultCity = San Francisco
eventsDefaultState = CA
eventsDefaultProvince =
eventsDefaultZip = 94158
defaultCountry =
Array
(
[0] => US
[1] => United States
)
tribeEventsCountries =
eventsDefaultPhone = 415-543-9063
schema-version = 3.10a5
WORDPRESS TIMEZONE
–
SERVER TIMEZONE
UTC
The Events Calendar

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Latest Version: 3.10
Author: Modern Tribe Inc
Requires: WordPress 3.9+
Wordpress.org Plugin Page

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The Events Calendar PRO
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News and Tutorials

Release: version 3.10 of The Events Calendar, PRO + all add-ons
Reminder: 3.10 Release Candidate code is now available
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Dealing with PHP deprecation notices after updating to 3.10
Week view refactor in 3.10: what you need to know
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[Paul Pruneau]

Nico,

Many thanks for the reply.

A few things:
EC + ECP Versions = all current V 3.10

I also turned off all plugins, switched to 2015 WP theme and still no
event calendar.
When I click on the link (RIGHT HERE) in the back end of WP in EC,
SETTINGS, I get a 404 error.

Also, there is NO LICENSE KEY TAB in SETTINGS to connect/activate key.

What gives?
I need to get this fixed/working ASAP.

Please send word on how to resolve.
Your assistance is appreciated and I look forward to hearing from you =
soon.

PP

[Paul Pruneau]

FYI, I also turned off all plugins, switched to 2015 WP theme and still no event calendar.
Please send word on how to connect my ECP license key ASAP.

Your assistance is appreciated and I look forward to hearing from you soon.

PP

[Paul Pruneau]

Many, many thanks Casey.
I just didn’t see the extra “.”!
All seems to be fine now. Have a great week and thanks for getting back to me.

PP

[Paul Pruneau]

Thanks Barry for the reply.
Can you recommend how to correct the existing events that have been imported?
Delete ECP FB events plug in? Reinstall it? Reimport FB events?
I need all times to be accurate for site launch.
Your assistance is appreciated.

PP

[Paul Pruneau]

MT/ECP Suppport,

Still haven’t heard back from you on my event time issue.
Glacial response is no bueno.
Looking forward to hearing from you soon. Thanks in advance! 🙂

PP

[Paul Pruneau]

Thanks Barry for the reply.
I just checked my WP time zone setting and changed it to LA (West Coast PST).
On refresh of page/s the times being displayed on the site are still all over the place.
You can see from the FB Event page (https://www.facebook.com/UnionSquareLive), most event times should be 12:30pm or 6pm.
ECP is presenting 1-3am , 7:30-8:30pm and lots of other times.
So here to from here?
Your assistance is appreciated.

[Author]

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