[Philip Macaulay]

I’ve had exactly the same problem. These checkboxes have all appeared checked after last update.
It’s extremely problematic and some of my customers have lost orders because of this. For example – they see 12 people attending a business event and are put off by the lack of attendees therefore do not buy a ticket to the event!!!
If I do not check the box I do NOT WANT TO SHOW the information. The last update seems to automatically ‘opt-in” this option.
Removing it by using css is like fixing the issue with a sticking plaster – It should not have happened in the first place.
I’m having to go around multiple sites patching this issue with a display:none – ridiculous!
I’m accepting your apologies in advance!!

[Philip Macaulay]

Actually the issue seemed to be with the last two recent updates which actually broke a couple of sites both running the Events Calendar.
I couldn’t update Events Ticket Plus from Admin and had to do it via ftp on both the sites.
The no-hijack code is back as it was and everything is working fine…

[Philip Macaulay]

OK
I have no idea how I have fixed this – but I have – please keep the thread open in case it’s just a short term fix!

[Philip Macaulay]

Hi Geoff

Yeah – I think css would be the best option actually.
Can you leave this thread open for a while, until I have set some custom fields live, just in case I run into some difficulty? – it wont be too long

Thanks Phil

[Philip Macaulay]

Thanks Geoff
I hope this comes soon……
Phil

[Philip Macaulay]

Actually I have resolved this – as it was the month I needed to remove as it was the year that was critical to the title I changed this in functions to remove month:

	if ( tribe_is_month() ) {
		$title = sprintf(
			$title_month,
			date_i18n( tribe_get_option( 'YearFormat', 'Y' ), strtotime( tribe_get_month_view_date() ) )
		);
	}

[Philip Macaulay]

So thanks for NOT GETTING BACK TO ME GEORGE!
You clearly don’t know much about the product you’re providing support for do you?? – do you know that this page even exists ? With a link to the actual anti-hijacking code??? ::

Sell Tickets From the WooCommerce Products Page

The clue is in the page title…! Had you known that the page existed and included exactly what I needed I could have saved a great deal of time and you could have provided me with the correct code or pointed me to said page.

Sometimes it is very hard to find answers to problems on this site as you can end up reading through a lot of stuff that is not relevant to your specific problem – not a direct criticism, as I understand there are multiple layers of complexity in this software, but you would expect someone providing support to have more in-depth knowledge of the product they are supporting – rather than simply saying, you can’t help any further and assuming my request was customization-related – which it was not.

I have fixed the problem without your help, although had you been a bit more knowledgeable I would have got there a lot sooner! Have a nice weekend!

[Philip Macaulay]

I hear what you are saying George, but I have had help over previous years, I have just spent over $100 updating my licenses and I am not expecting very much from you guys just that you help me to restore the fuctionality I had previously with your software – with code snippets supplied by you guys – it is not an issue of integrating your software with a third party software just that the event page point to the product page – it is difficult for me to understand how to fix this issue – is it really that difficult to resolve. All I need is to stop Event Tickets from hijacking the product URL.

Your no-hijack code does not seem to function like the old version did. As you guys provided this code previously I think it only fair that you at least provide the same working functionality this time around.

Can someone else help me with this? Or are you saying that’s it from support.

[Philip Macaulay]

Thanks for getting back to me George.

To be honest I haven’t had to deal with any serious issues before until the upgrade. In fact – I had forgotten a lot about the process as I had quite a few functions in my functions.php and it seems only one specific one was causing a problem, which I removed – OK that’s by and by.

But here’s the single biggest issue for me. I need to use Gravity forms, so I effectively need to go to the woocommerce product page, but after the update all my products/tickets are /events/aticket/ instead of /product/aticket/ which they were previously and I assumed it was that the wootix_no_hijack() function that remedied this???
I’m not sure if your code will do the trick, but I have left it there for now.

This is the simple tickets.php I was using previously in my child theme, which worked perfectly before upgrade:

<?php
$count = 0;
echo '<div class="ticketregister"><ul>';

foreach ( $tickets as $ticket ) {
	if ( class_exists( 'WC_Product_Simple' ) ) $product = new WC_Product_Simple( $ticket->ID );
	else $product = new WC_Product( $ticket->ID );

	if ( ! $product->is_in_stock() ) continue;
	$count++;
	
	$price = $product->get_price_html();
	$link = '<div class="registerevent"><a href="' . $product->get_permalink() . '">Register for Course</a></div>';
	echo "<li class='ticketavailable'> $ticket->name  $price $link <em> $ticket->description </em> </li>";
	echo "<li class='tickets_stock'>";
echo $ticket->stock . ' places available';
echo '</li>';
}

if ( 0 === $count )
	echo '<li class="sorry">This course is fully booked!</li>';

echo '</ul>';

Can you see an issue with this?

Really appreciate any help you can give me on this…. I have another 4 sites running the old setup and I will need to resolve this to fix all the others.

[Philip Macaulay]

As ever – Thank you Barry!

[Philip Macaulay]

Thank you Geoff

I was searching on the wrong criteria –

Thanks again

[Philip Macaulay]

Hi Nico

You can close this thread as I have resolved…. Thanks

[Philip Macaulay]

Hi Nico

Sorry for the inconvenience buy Barry stepped in on a related post and resolved this…

You can close the thread

Phil

[Philip Macaulay]

TOP CHAP!!!

Thank you soooo much..!

Phil

[Philip Macaulay]

Thank you very much Gustavo – resolved my issue!

[Author]

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