'Hide Attendees List' entry now 'Display attendees list'

[Mark James]

Hi there,
A recent update changed the ‘Hide Attendees List’ checkbox to ‘Display Attendees List’.
My client chose to hide the attendees list by checking ‘Hide Attendees List’ so now these details are appearing on every course / event because the check box has changed to the opposite meaning.
Will the client have to uncheck every single event / course manually? I saw a previous post which suggested running a database script; not something I’d choose to do if possible. This seems a bizarre way to update a paid plugin.
Please advise.

[Shelby]

Hi Anthony,

I’d love to help  you out here!

This is pretty strange. Can you send me a link to an example event on the site you’re referencing with this so that I can give you some CSS to implement to hide it while we sort out a better way to resolve this?

Thanks,

Shelby 🙂

[Mark James]

Hi there,
An example course would be: https://bht-training.org.uk/training-course/2017-11-20/
Thanks.

[Shelby]

Hi again Anthony,

Apologies for the delay! I was out at the end of last week to speak at a WordCamp, so your patience is appreciated! 🙂

You should be able to use this bit of CSS to hide the attendees list area on your events:

.tribe-attendees-list-container{

display: none;

}

Let me know how that goes!

Best,

Shelby 🙂

[Philip Macaulay]

I’ve had exactly the same problem. These checkboxes have all appeared checked after last update.
It’s extremely problematic and some of my customers have lost orders because of this. For example – they see 12 people attending a business event and are put off by the lack of attendees therefore do not buy a ticket to the event!!!
If I do not check the box I do NOT WANT TO SHOW the information. The last update seems to automatically ‘opt-in” this option.
Removing it by using css is like fixing the issue with a sticking plaster – It should not have happened in the first place.
I’m having to go around multiple sites patching this issue with a display:none – ridiculous!
I’m accepting your apologies in advance!!

[Mark James]

Yes, I agree. A sticking plaster CSS fix is not an efficient solution. Plus the full CSS should be:
/*** hide attendees list and opt-out ***/
.tribe-attendees-list-container, .tribe-tickets-attendees-list-optout {
display: none;
}
I think that what has happened is that the update was supposed to correct all entries in the database but failed to do so. As much as I love this plugin, its updates often break sites.
Don’t hold your breath for a solution. 🙁

[Shelby]

Hey guys,

I totally understand the frustration here. I’m running this one up the flagpole, but please be assured that I am doing my absolute best as a support staff person, and not a member of the development team. I will let you know what I hear from the dev team, but please feel free to offer any constructive suggestions/code that might help them solve this more quickly (as things do tend to get stuck in the pipeline in an effort to strike balance between bug fixes and new development).

I’ll mark this pending fix, and continue to do everything I can for you all!

Cheers,

Shelby 🙂

[Cliff]

Hi, Anthony. Just checking in and letting you know this is still on our developers’ to-do list. Sorry it’s taking longer than we’d wish it to. Thanks for your understanding and patience.

[Victor]

Hi Anthony!

I just wanted to follow up with this to let you know that a new release of our plugins is out, in which we are no longer able to reproduce the issue described here. This means that it may have been fixed before while working on other fixes/improvements.

You can find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-29-july-2018/

Please update the plugins and let us know if it works for you.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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