[Paul]

OK, it seems as though I was successful in changing back to TEC 3.12.6 and now everything is behaving as intended (knock wood). I’ll leave it that way for the next couple of months and, as I mentioned above, work on upgrading and updating everything in July, when things quiet down for my organization.

You’ve been helpful, Geoff. Thanks.

[Paul]

Thanks Geoff. I appreciate the time you’re putting into helping me out.

I think the most comfortable solution is to revert back to an earlier version of TEC so everything works as I intended when I set it up a few months ago. I’ll stay with this until the end of my June festival and then, over the subsequent summer months, sit in my back yard with my laptop and a beer and get to work on bringing everything up to date as you suggest.

So, one final question for now: Can you point me toward some directions on reverting to an older version of TEC?

[Paul]

Me again.

I changed the time format in my WordPress settings from AM/PM to am/pm and now it’s starting to save when I schedule my tickets. So that’s a step in the right direction.

Because I’m disinclined to purchase Community Tickets and then pay for customization to activate service charges (which, as I say, I had humming along nicely before changing ticketing plugins), I’ve decided to revert to Woo Tickets and deactivate Events Tickets.

Still, with Woo Tickets, Issue #1 as described at the very top of this thread is persisting. But this is the lesser of the evils. It’s clumsy, duct tape solution, but at least I’m getting the system to do what I need it to do.

[Paul]

I should add… that the AM/PM problem is persisting with new tickets and by editing old tickets.

[Paul]

Well… this is getting to be no fun. 🙁

As you will see above, I went through the testing for conflicts procedure, so now we’re repeating ourselves. I can do it again, I guess, if you think we’ll discover something new. But I don’t have the tech know-how to create a test environment. This means I do it live and have to reconfigure all the plug-ins I knock out.

And now… your advice to me is that I buy the Community Events plug-in at $149 USD and pay a tech to customize something I had perfectly configured before you had me migrate to Events Tickets.

And I announce my festival in five days.

You’re killing me, dude.

So to recap…

– Do you REALLY need me to repeat the testing for conflicts procedure, even though I did it just a couple of days ago?

– Any chance you can hook me up with a license for the Community Events feature without incurring the additional cost? I’ll have to pay my IT guy $100 an hour to figure out the customization.

[Paul]

A couple more questions arising from installing Events Tickets Pro and replacing Woocommerce tickets…

1) Where can I disable the QR code check-in that now appears on my tickets? I don’t currently have the infrastructure to do this at my multiple venues.

2) When I was using Woo Tickets, I had flat rate shipping set up in order to apply a $2 service fee to all my orders (on the total order, not individual tickets). Now with ETP, my tickets default to Virtual Products and I’ve lost the ability to easily apply the service fee. That is, unless I go through all my Woocommerce products and unclick Virtual Product. I can do that, but other threads on the topic suggest using Virtual Products for tickets is essential to ETP functionality.

[Paul]

Thanks Geoff. We’re getting there. Almost everything seems more stable now except that the “AM” & “PM” designations still aren’t saving. Thoughts?

[Paul]

OK. I couldn’t help myself. I stayed up late and went through the testing for conflicts procedure. I switched to the 2015 theme and deactivated all plugins except the following:

TEC
TEC Pro
WooCommerce
TEC WooCommerce Tickets

I regret to say that the problem persisted.

Back to you!

[Paul]

This reply is private.

[Paul]

Thanks. I’ll give this a shot and follow up on this thread if I run into problems.

[Paul]

I fixed this. I think.

[Paul]

Cool. Thanks.

[Paul]

Thanks. But I wasn’t asking about the definition of content management, but rather if that’s the most efficient process for integrating the two products for now.

[Paul]

Thanks George.

I’ve installed GigPress and I’ll play with it. If I decide to use it, am I correct in thinking that the following would be the content management process?:

1. Create the events in GigPress
2. Export/import to Events Calendar
3. Edit/customize the Events Calendar entries as required?

[Paul]

Thanks for this response. It’s not a critical performance issue, so I can figure out a plan that works for me–likely deleting the event so I don’t have to live with clutter. However, I’d be curious to see what other users do in this regard. If I “post a thread” and ask this question, will it be seen by the broader EC community? Or is that the same as posting here?

[Author]

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