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Hi Geoff,
Just wanted to let you know that my site works! Thank you so so so much for all of your help and patience.
Kind regards,
NadiaOk. I’ll do that. Should I install the plugin on the live site, the local site, or both?
The live site is currenly downgraded.
Thank you for all of your help.
NadiaHello again Geoff,
I was able to re-create the site locally. I’m able to have Pro activated without the site crashing (version 4.2.2.1) but activating the mini-calendar or other widgets associated with the Pro version make the site crash. And the site is very very slow.I’ve also installed the plugin sent out at the same time as the update, which I believe is the same thing you sent on the 12th. We have nearly 38,000 events with 26,400 of them recurring events. I’m a bit nervous that the plugin isn’t working since numbers in the database (postmeta, posts, etc) are not going down. For info, the posts are ab it over 45,000. With the number of recurring events that we have, do you have rough estimate on how long it will take for the plugin to work its magic?
One last question, I’ve left my computer on thinking that if I turn it off the plugin will stop. Is this right?
Any additional advice you can provide would be very helpful.
Many thanks,
NadiaHi Geoff,
I’m going to build a local site. I assume I make a copy of all the documents on the ftp and download a copy of the database then adapt the information for the local?The downgrade didn’t really help things and our site is quite a mess, frankly. I’ll keep you posted. Thanks again for your help. I’d like for this to be kept open so I can get back to you. We’ll see. At any rate, thanks for your help.
Nadia
Hi Geoff,
Thank you for your response. I’ll go ahead and downgrade to a previous version of TEC Pro while waiting for a fix.To answer your questions… Yes, I changed themes while Pro was still activated and still had the same problem. And, yes, we use recurring events. Also the memory setting is 512M.
Also need to write in French. I’m from the States but live in France.
Thanks for your help!
NadiaHello again,
The problem with the category pages is resolved. Phew! However the problem with TEC Pro still exists.Thank you!
Hi Hunter,
Thank you for your answer. I just double-checked my issue again with all plugins deactivated and with the theme on 2014 but no go. Since you said there is an error with the Google Maps API, and I’m sure this is the source of my problem since my issue isn’t produced in the other views, I’m going to wait to get more information from TEC so I marked this as resolved.
Thanks again!
NadiaHi Brook,
Unfortunately this did not fix the issue and we’re still seeing “No results found”. This appears in our production site and in the blank WP install where I just have the basic version of TEC.
Thanks for the follow-up!Cheers,
NadiaHi Nico,
Thanks for your reply. You can go ahead and close this out. I’ll definitely keep an eye out for the next release!
Thanks,
NadiaHi Nico,
Thank you for your message. Unfortunately we can’t downgrade to 3.11 because the current release fixed another issue. We’ll just have to wait, I guess. I assume the new release won’t be for a while?
Thanks again,
NadiaHello. I would like to add that I too am having this problem. I’m using the same versions of WP and The Events Calendar as Sönke. My website is in French. We do not use translations and, until recently, the week view was working and now it isn’t. I have gone through the troubleshooting procedure – put on TwentyThirteen and deactivated the plugins but to no avail. I also looked through the translation to see if there was an issue that that checked out ok too. The week view isn’t working anywhere – not with the standard “events/week” or “events/category/event/week”. The french version would be “evenement/semaine”.
Thank you in advance for your help. Love this plugin!!
Nadia
