404 Error

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  • September 11, 2015 at 12:55 pm #1004410
    Snke
    Participant

    i updatetd the Events Calendar Plugin to the Version 3.12.1 and the Pro-Plugin to 3.12. Now, when i will view my calendar entrys in a week-view a 404-error appears (the url is http://www.avs-itzehoe.de/events/woche/). The month- or list-view works perfect. What is wrong?

    Regards

    Sönke

    September 11, 2015 at 1:06 pm #1004412
    Snke
    Participant

    The url for “the next week” http://www.avs-itzehoe.de/events/woche/2015-09-14 works. Also the url
    http://www.avs-itzehoe.de/events/week/ works, but not http://www.avs-itzehoe.de/events/woche/ (“woche” is the german word for “week”).

    Regards

    Sönke

    September 14, 2015 at 5:31 am #1004770
    George
    Participant

    Hey @Sönke,

    I’m really sorry you’re having trouble here!

    I can’t recreate problems with the week view URL, so I’m curious if you have any plugins on your site that are translation-related? If so, try deactivating them and then see if that improves your URL problem at all.

    If not, then I’m curious: how specifically have you made “week” become “woche”? What is the method you are using to translate that word?

    In the meantime, if my first suggestion doesn’t help, then I’d also suggest you run through the 404-related troubleshooting steps here → https://theeventscalendar.com/knowledgebase/fixing-http-404-errors/

    Your answers to my questions here and your results from doing these first two steps should give us a solid foundation for further troubleshooting – let me know what you find! 🙂

    Thanks,
    George

    September 14, 2015 at 9:57 am #1004923
    Snke
    Participant

    Hej George,

    thank you for your reply. I think it is very curious, because with the version 3.11 the week view works fine. Then i updated to 3.12 and the 404-error occours. No other plugins are installed orany translations. I never do anny translations. With the installations of 3.11 all terms are german – what is fine. The url “http://www.avs-itzehoe.de/events/monat/” works (“monat” is the german word for “month”).

    Courios is also that the url for “the next week” “http://www.avs-itzehoe.de/events/woche/2015-09-14” works.

    I tried out the 404-related troubleshootings steps, but that did not solve the problem 🙁

    Regards,

    Sönke

    September 15, 2015 at 7:00 am #1005222
    George
    Participant

    Hey @Sönke,

    I’m sorry that issues persist here!

    Just curious – are you creating these translated URLs with “woche” via the WPML plugin? If not, how are you making the URL display as /woche instead of /week?

    September 15, 2015 at 10:12 am #1005333
    Snke
    Participant

    Hej George,

    no, i never do any translations. i also don’t installed the wpml-plugin 🙁 are there any other possibilities to solve the 404-error?

    Regards,

    Sönke

    September 16, 2015 at 12:10 pm #1005725
    Brook
    Participant

    Howdy Sonke,

    Thanks for providing all of the details. Upon further investigation we were able to find a bug in our code related to this. We are set to patch it very soon, possible as soon as Monday in a 3.12.2 release.

    I have added your topic to our internal tracker, you should be notified when the fix is ready for release.

    Please let us know if you have any questions. Cheers!
    – Brook

    September 17, 2015 at 9:40 am #1006058
    George
    Participant

    Hey Sönke,

    Just confirming Brook’s notes here – I’m really sorry that we have to wait for an update at this time! Thanks for being patient with us.

    Is there anything else I can help with in the meantime while we wait for the update? Let me know!

    Thanks,
    George

    September 18, 2015 at 2:03 am #1006342
    Nadia
    Participant

    Hello. I would like to add that I too am having this problem. I’m using the same versions of WP and The Events Calendar as Sönke. My website is in French. We do not use translations and, until recently, the week view was working and now it isn’t. I have gone through the troubleshooting procedure – put on TwentyThirteen and deactivated the plugins but to no avail. I also looked through the translation to see if there was an issue that that checked out ok too. The week view isn’t working anywhere – not with the standard “events/week” or “events/category/event/week”. The french version would be “evenement/semaine”.
    Thank you in advance for your help. Love this plugin!!
    Nadia

    September 18, 2015 at 10:18 am #1006508
    George
    Participant

    Thanks for your input here Nadia, I’m really sorry that these issues have affected you, too! We’re working hard on this update and should have it ready for release – hopefully! – by sometime next week.

    Stay tuned! We’re working to get this out as soon as possible and it should hopefully fix these issues.

    Thanks,
    George

    September 18, 2015 at 11:27 am #1006540
    Yann
    Participant

    Hello, it’s exactly the same problem for my french website !
    ../evenements/semaine/ -> 404
    ../evenements/week/ -> URL OK
    Thanks for your help !

    September 18, 2015 at 2:20 pm #1006599
    Cristina
    Participant

    Photo view does not work either 🙁

    September 19, 2015 at 10:37 am #1006798
    jazzinconcert
    Participant

    Same to me !

    – week view
    – photo view

    are NOT working after update ! Hope you get this fixed soon !

    Thanks!

    September 21, 2015 at 9:38 am #1007107
    George
    Participant

    Thanks all for your reports of the problem – we’ve worked hard to fix the problem and are hoping to have it released by the end of this week – we’re on track to do that and if all goes well, you should have the fix in a few days 🙂

    Thank you all so much for your patience – post here if you have any further questions or if there’s anything else I can help with!

    Sincerely,
    George

    September 23, 2015 at 4:56 pm #1008135
    Geoff
    Member

    Howdy folks!

    Just want to let you know that we just shipped an update and a patch for this issue was included. Please update and feel free to drop us a new note if you continue to bump into any issues with this. We appreciate your patience while we worked on this–thanks for your support!

    Cheers,
    Geoff

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